The Verizon store in Cedar Rapids provides a range of services for mobile, 5G home internet, and business needs. Customers can visit in person, schedule appointments online, or place orders for pickup, delivery, or same-day service through various convenient options like express lockers and free 2-day shipping. Many reviews highlight the friendly, professional staff who deliver quick and efficient service, often fixing issues or helping with account questions in just minutes. Staff members are praised for their patience, helpfulness, and good communication, making for positive experiences. However, some customers have experienced longer wait times, miscommunications, or issues with order accuracy, especially with online or locker pickups. Overall, the store is known for its helpful employees and quick service, although scheduling ahead is recommended to avoid delays. The store aims to make mobile, internet, and account needs easier and more accessible for customers in the area.
Treymier. Williams. Was are specialist. Awesome. Was kind understanding. Very helpful. Address. 151 Collins rd ne. Cedar Rapids IA. Will be recommend. To. Our family and. Friends. Very. Knowledgeable. Job. Well done
January 2026
Filled with very knowledgeable and friendly people. I love working with Paige, she is such an asset to the Verizon team. I hope management realizes that her customer service skills are hard to find in this day.
January 2026
Ask for Gregory, he will spend time with you and ensure that everything is set up before you leave. Remember that if you get a new phone that a data transfer does not transfer password keeper data or two factor authentication (2FA) data and some other types.
