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“This is a great small-town style hardware store. The operators have a sensible way of managing old stock. It is still there for sale. So, if you need something that others haven't carried for years, it might be here, and the price might have been lowered.”
“Ace IS the place. Seriously - the folks here help you find exactly what you need. So much knowledge and experience - great service. My go-to hardware store for DIT fix-it’s and chores I do t want to do like having screens replaced. 5 stars!”
7:30AM - 8PM
2151 SE 11th St, Grimes
Hardware Stores
“This is a fantastic Farm Store. They have a great selection. The prices are more than the big box stores, but they have great convenience that can make up for that.”
“I will choose Miller’s over the big box store, even if it means I have to go out of my way to get there. Service and knowledge is second to none and it’s locally owned.”
“This store is my favorite Harbor Freight location mainly because of it's location and inside item arrangement. But mostly, it's my favorite because of the friendly and helpful service provided by the pretty cashier of color, whose name I do not know. She is just a ray of sunshine to customers. She is a very valuable asset to the store and company.”
“This is a great place to buy tools. The people there are very knowledgeable about tools. Very helpful.
There was one time I had an issue with a rewards gift card not working and the lady did not help with it. But all the other times I've gone there they've been very helpful. Always helped me find what I needed. The tools they have are great quality too. I like the selection they have. And I like the website they have to be able to look at the inventory they have online if I'm looking for a tool and want to save time trying to find it before I drive there. Good tools. Good service. Great selection. Helpful staff.
And they have good deals also.”
“Friendly service every time you walk in the store. The small engine repair shop really sets this place apart. Wouldn't take my snowblower or lawnmower anywhere else.”
“ACE employees are always very attentive, helpful and friendly. I didn't need help this trip, as I was just buying lightbulbs, and I knew where they were and what kind I wanted, but both employees offered help if I needed it.”
“We just visited the Woodsmith store and was helped by Rick in the staining area. He was a wealth of knowledge and spent a lot of time with us talking about different stains, pros/cons, and what would work best for our project. Amazing customer service, beyond impressed!”
“Great local hardware shop. They typically have what I need and their rewards program helps them stay competitive with Walmart and Amazon. Plus it's way more convenient then trying to find something in the bigger hardware/ home improvement stores.”
“Amazing staff! From the time you walk thru the door you are greeted by welcoming and helpful folks. From basic grill supplies to needing to know the pitch/size of a bolt I need they are always willing to help.”
“I first shopped at Johnston ACE Hardware during the short time (3 years) I lived in Johnston. I was very impressed and grateful for their knowledge, willingness to make suggestions, and steer me in the "right direction". I am not very experienced with "hardware"-related matters. I moved into Des Moines, but I still return to the Johnston store when I need assistance with hardware-related issues. Thank you!”
“Always super friendly and helpful! Last night I had a plumbing issue. I called 5 minutes prior to closing and they confirmed they would stay open for me to get there. Just amazing service!! I think his name was Seth, who was actually outside waiting for me to pull up and walked me back to the plumbing section and another employee help us find exactly what I needed!”
“The staff at Cappel's Ace Hardware is welcoming and goes above and beyond to provide exceptional customer service. I appreciate their knowledge and recommendations for my home and lawn projects.”
“Randy in the door section was very helpful, knowledgeable and patient as we bounced between different ideas! Quality and price are both important but customer service is what will bring us back!”
“One of the employees, maybe the owner helped me find the parts and tools I needed so fast that I was able to make it into the office even earlier than I do on a normal day.I really appreciated that I can buy single washers for 10 to 15 cents a piece rather than spending $5 or $6 on a bag at a big box hardware store and getting way more than I need that I'll probably never be able to find again if I would actually need them again.”
“I can usually find what I need, and the staff is always helpful and willing to admit they just don't understand what I'm trying to do (I have really weird ideas sometimes).”
“2-25-25 visit time 9:00 a.m. Abbie was a great help. Very friendly easy to talk to and seemed to enjoy her job. She knew where everything I needed was and took the extra few mins from what she was doing to help find what I needed. The lady at the self checkout on the other hand needs to take lessons on how to treat customers. She was rude and not very helpful. I needed approval for something I bought and I pointed it out to her and she said " It didn't say that" when clearly at the bottom of the item on the screen it was red with an exclamation point and said approval needed.”
“Bought a Suncast storage #1932692 yesterday online , to pick up later. Stopped by on the way home and the bar code scanner didn't work but pressed the button and they put me right through. The guy that helped me couldn't have been more helpful and the process could not have gone smoother. He should be training others on how these things are done and how to treat customers !”
“Was in recently to get some exterior lighting updates for my house and was assisted by Carla who was incredibly helpful and involved with my project. She asked the right questions and helped me make a selection that I am very satisfied with. Appreciate the personal attention and help.”
“The store is as expected of a hardware store. Lots of stuff.
I was trying to color match paint, which they're supposedly able to do. The person running the paint counter, however, was very insistent that any paint we got wouldn't match, so he was unable to help me.”
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“Truck gate is on the west side of the building. Once you pull up there they will direct you on which way to go. I had a dock on the right as you come in. That dock is a sunken dock with walls on each side but there is plenty of room to line up and back in. It's a store so they have facilities you can use. Also, you take a break on the side and go in to explorer the vast swath of what they have to sell.”