Internet Service Providers in Council Bluffs, IA

“Camden was awesome I had more problems with customer service than anything and he helped me out awsnerd anything I needed to know and helped me up grade my phone put up with meand delt with customer service for two days to figure everything out thanks a lot man,Camden was awesome most defiantly got my bissness”

“Last night my husband and I went into the store to upgrade both our phones. We went from Samsung to iPhone so you can image the headache it was as it’s not a very easy transfer to different systems. Last night we had Suzie helping us. I’m sorry if I miss spelled the name. She went above and beyond to help us. My phone unfortunately had to many photos and videos so it was taking forever to back up to google photos. Whom ever the manager is please please give her praise. Instead of saying this will take to long let’s do it tomorrow she ended up staying still about 930pm last night with me. Ended up getting approval to leave the phone their overnight to back up since it was gunna be a while yet. She then came in this morning to check and make sure everything backed up and it did when I spoke to her. That reassurance it great when you have almost 7 years worth of photos and videos on their. While we were waiting she took her time to help me figure out my iPhone and how it works. Unfortunately I did forget about Samsung notes and all the import things on their I will loose. She walked me through over the phone this morning on how to retrieve them online but said if that doesn’t work that I was more than welcome to come and take a picture of them before she has rest the phone She is an amazing employee and she is the reason I give this place a 5 star. Not to mention I missed his name last night but a male co-worker stayed with her till we were done which I am sure is a buddy system thing you guys have set up which is great but still the fact that he actually stayed is great. Again please please give her praise she is amazing. I will make sure to recommend your store to everyone I know and to make sure they ask for her. She really is great.”

“Carlos was so polite and helpful. He understood my needs and did it super fast, all while explaining everything. I will definitely return to this location over Denmark Dr because of his customer service.”

“$55 for home wifi portable internet & Will never go up it says t mobile advertising . I'm all in :) I get to watch TV free movie apps and get lots of lg channels no need for cable thank goodness for cox way exspensive. I came here March 2023 they help me set it up & big help free trail . So far the home wifi has 3 bars and running ok ?”

“Just called to get internet set up in my home and Tristan was super helpful on the phone. Was very quick and very knowledgeable with his responses. If I were the boss I’d give him all of the raises I could. Super helpful 10/10”

“We were greeted right as we walked in and the wait was 15 minutes. We then were helped by Max who was extremely helpful, friendly, and informative. We purchased more then we expected but are completely happy with the prices of bundled discounts we recieved”