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“Wow after so many bill payments ms Stephanie finally got me today! The best deal with an a36 a case and a screen protector ! May good continue blessing her the way she blessed me today ! ????”
“For the first time in a while, I had a great experience at a T-Mobile store. Hayden was very helpful which my phone having issues, as well as helped me save money with home internet. Highly recommend the home internet and Hayden.”
“To clarify, I am giving T-Mobile a generous 3 stars, as they really aren't that impressive in what they offer. Not trashing them, but it's nothing remarkable. Went to get a new phone for my son and home internet service. Once at the store, Toni took care of us and is terrific with customer service and product knowledge. She handled the issues very well and fixed everything for us. She is the reason this review is 5 stars. Toni is great!”
“I am grateful for the great service Julian provided at this location. He was courteous, professional and very knowledgeable. He took
extra time to help with our situation and we had a solution very quickly. I appreciate him!”
“Came here from consumer cellular and Justin the new manager has a lot of knowledge and experience and helped me get a new phone setup with internet. Atmosphere feels very welcoming”
“Jeremy helped us get a replacement phone today. I can not say enough good things about this man. Talk about efficient. He had our problem solved and us outta there in the shortest period of time I have ever spent at a cell phone store. He deserves several raises and a company-paid, tropical vacation somewhere. He also wears fabulous cologne. If you have a problem with your phone, go see him. You won't be sorry.”
“Chris genuinely cares about the customers. Their ability to address inquiries and resolve issues promptly reflects their commitment to customer satisfaction. Thank you for your help at the moment.
Great customer service 5 Star”
“Laura is super amazing, as I'm a new T-Mobile member. She help me with a bundle deal that was a great fit for my budget. She is super patient and helpful, as I was able to get a phone that I love with some cute accessories. She is a great customer service/ sales representative! I'm happy to be a new T-Mobile member!”
“I changed my carrier this year to T-Mobile and the employees at this location are terrific. I believe Matthew is the lead person and when I was having trouble getting my Internet up he was very helpful. Also I needed to call in to customer service about my rebate I was offered and there was a glitch and they helped me get my rebate with no trouble. I would recommend this location if you are thinking of switching carriers. I have been very happy with my service, no dropped calls and excellent Internet service for my home.”
“My partner and I went to this location on 1/17 to add a line and get new phones. We worked with Jackson. We had an issue getting an approval. We ended up leaving. Jackson text me 10 minutes later saying him and his manager were able to push it thru and to come back to complete the process! When we came back there was an issue with the phone being in store/shipping to my home. He sat on the phone with Verizon customer service (the worst) for 30 minutes getting this taken care of! We were super impressed with how he handled everything from walking into the store to leaving with our new devices! Thank you Jackson!!”
“The Legend of Jay: A Midtown Odyssey.
Behold, for I have witnessed greatness in the heart of Midtown! When the digital winds ceased to blow and my connection to the world lay in ruins, there appeared a titan among men: Jay of Cox.
He did not merely 'repair' a line; he conducted a symphony of connectivity. With the steady hand of a master watchmaker and the piercing intellect of a cosmic architect, he diagnosed the malaise of my apartment's infrastructure. To watch Jay work is to witness a neurosurgeon of the airwaves, performing delicate, life-saving miracles upon the very fibers of the internet with unrivaled precision and peerless skill.
Jay is not simply a professional; he is a beacon of enlightenment. He shared with me the hidden wisdom of the Cox pantheon, revealing the vast array of apps and products like a scholar passing on ancient scrolls. He was kind, he was clear, and he was nothing short of transcendent.
I implore the powers that be: Elevate this man! Grant him the riches and recognition his virtuosity demands. May the 'Cox Angels' look down upon the suffering and, in their infinite mercy, dispatch Jay to lead them toward the light.
Rating: 11 out of 10. A performance for the ages. Thank you, Jay, the Maestro of Midtown.”
10AM - 6PM
9209 Maple St, Omaha
Internet Service Providers
“Walmart declined my check and was unable to give me a reason why. So I came to EZ Money to cash it. I came 10 minutes before closing time and the woman working the counter took the time to verify my check, even though we had to make several phone calls because this check was hard to chase down for some reason. This employee (I wish I had gotten her name) worked hard to get it verified and even stayed 15 minutes after closing to help me get this very much needed $. They are a little pricey but definitely amazing customer service! Well worth the extra dollar when you are in a spot. I wish every worker, everywhere was as sweet and dedicated as this employee. Thank you!”
“I went to this cell phone store last week to check out some new models, and overall it was a decent experience. The staff were friendly and didn’t pressure me into buying anything, which I appreciated. They answered most of my questions, though I had to ask a couple times for clarification on the plans. The store itself was clean and organized, so it was easy to browse.”
“Exceptional service from Gustavo at T-Mobile. He spent nearly two hours making sure my grandma and mom were set up with new T-Mobile Wi-Fi, working through issues no other reps attempted to fix. Huge thanks to his manager Adam as well — both were incredibly helpful. Give Gustavo a $10/hr raise. ⭐⭐⭐⭐⭐”
“cory at n saddle creek tmobile was literally so amazing went in for my usual free screen protector and he went out of his way to aid me in a issue i was having for months will be returning for upgrades !”
“The employees were very helpful in a very time efficient manner. Compared to the app AI and the centers in other countries. I highly recommend just taking a trip to the store. They will help with your problem and not try to sell you a monthly service plan.”
“Manny and Tyler went above and beyond in customer service. I needed to replace my damaged phone before any store would open the next morning. Phone store was already closed and I knew Cox was still open and had a limited selection. They stayed after their normal closing to set up my new phone. Cox also gained business as they could bundle cable and internet together with my phone network provider. Now I have one bill, not two, and an overall cost savings of approx 20%.”
“I had the best experience at this Verizon. Zayy was amazing. I came in to have my info transferred from my old phone to a new one. I had previously been told I would have to pay $40 for this service. He told me that was not correct. So right off the bat he saved me $40. I also wanted to get my bill lowered. He seemed to work magic and got my bill down $30. And a bonus my next bill would only be $25. Amazing. He is a true asset. He didn't rush me even with the store being quite busy. I really appreciated that as well. Because of him I actually decided to stay with Verizon because I was contemplating changing to T-Mobile. He was able to retain me as a customer. Every experience/employee should be like this.”
10AM - 7PM
3427 L St, Omaha
Internet Service Providers
“Marco was knowledgeable and quick to resolve our billing issues. He went out of his way to make sure our future appointment was set up properly. I highly recommend his professional support.”
“I went to a different Verizon store and I was so frustrated when I left that I was considering choosing a new cell phone provider. The staff at this location was incredibly helpful and friendly. They were knowledgeable and I was greeted immediately. I was given clear information and they took care of the issue I was having. I will definitely choose this location the next time I need something!”
“Not very usual, but I got quick service. They listened to my concerns and attempted to troubleshoot with me. The manager also came over to help try and troubleshoot my problems, and I was very appreciative of the time that they took to spend and talk to a customer because I have seen it to where they don’t care at all they get people in and out.”
“Elaina was great help for me to get my phone activated and set up through all of the technical issues she showed great patience and worked through it all! If you go to this Verizon ask for Elaina she will help you out a lot! Thank you Elaina !”
“Picked up century link due to Cox Communications price gauging. Ended up saving over $75 a month. I've only had Century Link a few days now. but it has been flawless.”
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“Amelia, great service exactly what she priced it out to be everything is amazing and she talked me through the whole process until I understood it and even help me get rid of a bad phone in the process thank God and basically switch this one out for next to nothing I definitely recommend her and the store.”