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“Shawn was super helpful and worked through many different scenarios to get me the best deal on a new phone. He is very knowledgeable and has the customer's best interest in mind.”
“Eva and Stephanie were so helpful helping me gather my information from cricket to switch over. Those are the most lovely ladies I have encountered in sales in a very hot minute. They assured my contacts and photos were transferred over properly. They took less then 20 minutes to do everything. I am very greatful and they won a new loyal client thank you I will be returning here”
“For the first time in a while, I had a great experience at a T-Mobile store. Hayden was very helpful which my phone having issues, as well as helped me save money with home internet. Highly recommend the home internet and Hayden.”
“To clarify, I am giving T-Mobile a generous 3 stars, as they really aren't that impressive in what they offer. Not trashing them, but it's nothing remarkable. Went to get a new phone for my son and home internet service. Once at the store, Toni took care of us and is terrific with customer service and product knowledge. She handled the issues very well and fixed everything for us. She is the reason this review is 5 stars. Toni is great!”
“I am grateful for the great service Julian provided at this location. He was courteous, professional and very knowledgeable. He took
extra time to help with our situation and we had a solution very quickly. I appreciate him!”
“Every time I’ve ever had business to take care of, I’ve done it at this location and I’ve never left unhappy. Excellent service and always answers all my questions.”
“Chris genuinely cares about the customers. Their ability to address inquiries and resolve issues promptly reflects their commitment to customer satisfaction. Thank you for your help at the moment.
Great customer service 5 Star”
“Ovie and Adam were a delight! So friendly and helpful. They had the best playlist too! I would recommend going to this location ?
Excellent service!”
11AM - 6PM
3423 L St, Omaha
Internet Service Providers
“This location was absolutely in the best spot in Omaha. In accordance to where I needed to go, and the other thing is, is the team is incredible. Here. They were always so sweet and I really do appreciate all that they did for me and assisting with me a few of my needs, and it's a very nice setup.”
“Went into the Cox store to see about lowering my speed since price went up. Spoke with Sam and he explained the promotion they had going on with Verizon and cox combining bills and told me how much money I can save. He was so patient , kind and very knowledgeable. He treated me with respect. Thank you!”
“So I originally went to 17650 Wright St, Omaha, NE 68130 T Mobile Store because I live out West. I got inside and saw they were busy which I was willing to wait. About 25 minutes later the guy with a nose ring said how can I help you, I said I need to return my old phone because I upgraded to the new I Phone 17 that person advised that I would need my return label and since I didn’t do the upgrade with them they couldn’t help me. I said thats not what T Mobile customer service stated so I drove out of my way during rush hour to 124th an Dodge Store and Josh Bolton went out of his way and helped me. It took 8 minutes and he apologized to me for the other stores rudeness. 10/10
Thanks Josh for the great assistance and friendly encounter.”
“I was having major phone problems today, was able to reach Christian on an online call. He helped me as much as he could, was so polite, patient and kind the entire time and answered all my questions so throughly. I cannot recommend him enough. If I could give 10/10 I would! Thank you again Christian for all your help. You should get a raise!”
“cory at n saddle creek tmobile was literally so amazing went in for my usual free screen protector and he went out of his way to aid me in a issue i was having for months will be returning for upgrades !”
“Exceptional service from Gustavo at T-Mobile. He spent nearly two hours making sure my grandma and mom were set up with new T-Mobile Wi-Fi, working through issues no other reps attempted to fix. Huge thanks to his manager Adam as well — both were incredibly helpful. Give Gustavo a $10/hr raise. ⭐⭐⭐⭐⭐”
“We had a wonderful experience at dodge location. Addison helped us get the best deal and explained everything so well. Very friendly and kind. I would definitely recommend and we will go back again.”
“Kamaro and Trinity did a wonderful job setting me service up it only took 20 mins with no deposit so that was awesome. This location is awesome ?
Thanks guys”
“Very friendly and professional staff! I had a hand written payroll check for the first time in decades, and they were more than happy to cash it for a very small fee. In and out in less than 10 minutes. Thank you!”
“People have different experiences in different parts of Omaha.
For what it's worth, I live west of 120th and I've never had a service disruption (excluding power outages).
I swapped to metronet fiber as it rolled out and had more headaches than value. Threw in the towel with metronet and went back to Cox Internet service. Got a great deal for what I needed.”
“After numerous attempts to fix some issues , with phone/ on line tech help nothing was being done. Went to this store and was helped by 3 young ladies who took care of my problems in about 30 minutes. Thank you.
On 10-24 -25--Had to return a router that went bad, took 2 trips but my problem was resolved. Both trips to this store I was helped as soon as I went in, everyone I talked to was friendly and helpful.”
“I had the best experience at this Verizon. Zayy was amazing. I came in to have my info transferred from my old phone to a new one. I had previously been told I would have to pay $40 for this service. He told me that was not correct. So right off the bat he saved me $40. I also wanted to get my bill lowered. He seemed to work magic and got my bill down $30. And a bonus my next bill would only be $25. Amazing. He is a true asset. He didn't rush me even with the store being quite busy. I really appreciated that as well. Because of him I actually decided to stay with Verizon because I was contemplating changing to T-Mobile. He was able to retain me as a customer. Every experience/employee should be like this.”
“I went to a different Verizon store and I was so frustrated when I left that I was considering choosing a new cell phone provider. The staff at this location was incredibly helpful and friendly. They were knowledgeable and I was greeted immediately. I was given clear information and they took care of the issue I was having. I will definitely choose this location the next time I need something!”
“Not very usual, but I got quick service. They listened to my concerns and attempted to troubleshoot with me. The manager also came over to help try and troubleshoot my problems, and I was very appreciative of the time that they took to spend and talk to a customer because I have seen it to where they don’t care at all they get people in and out.”
“Elaina was great help for me to get my phone activated and set up through all of the technical issues she showed great patience and worked through it all! If you go to this Verizon ask for Elaina she will help you out a lot! Thank you Elaina !”
“Picked up century link due to Cox Communications price gauging. Ended up saving over $75 a month. I've only had Century Link a few days now. but it has been flawless.”
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“Amelia, great service exactly what she priced it out to be everything is amazing and she talked me through the whole process until I understood it and even help me get rid of a bad phone in the process thank God and basically switch this one out for next to nothing I definitely recommend her and the store.”