Internet Service Providers in Omaha, NE

25 locations found near Omaha
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“Cory Wilkens was amazing to work with and allowed my experience to be easy and smooth which was very appreciated! Cory was unbelievable and an excellent example of great customer service!”

4.6 Superb132 Reviews

“I never have a problem with US Cellular coverage, even in rural areas that have spotty coverage from other carriers. Representatives always help me determine best plans for my usage.”

4.7 Superb78 Reviews

“Shout out to the manager she did her thang and woorking alone , handled me and so many cusomters at the same time and got it alll done. She needs a raise for sure. Didnt get her name ( she had long lussicous hair) because i was in a rush will forshure be comming back heere. Fo my phone need??????”

4.6 Superb45 Reviews

“Not a paid review I swear. But with their perks they have for customers , blunt, honest workers they have, i regret not using this service sooner. They didn’t try to lie and up charge me anything. With my trade in i got more than what i was expecting & they didn't even tell me.i have never been with a service provider who has so many perks. With their AA service i can NOT tell you how much they’ve helped me out ( being broke not affording insurance). Im writing this from me being stranded and being thankful for the AA they provided as my tires were slashed. They EARNED a customer for life, ill tell ya that. Most honest workers i’ve met that take pride in what they do. This sounds like a fake review but i promise, this company has helped me out so much already. Im month 2 in it, but so far everything has been hands down amazing. Will revise if changed.”

4.3 Superb48 Reviews

“The employees at this location were patient and helpful. Although they couldn't solve my particular issue, they explained why and directed me to where I needed to go for a resolution. Please, go train the female employees at the Towne Center Parkway location in Papillon. That's where I went first and they were rude, condescending and unhelpful.”

3.8 Good78 Reviews

“The guy who helped me wasn’t wearing a name tag so not sure who to give credit to, but I’d been putting off the trip for weeks because I’d been dreading it. I was so pleasantly surprised! He didn’t try to upsell me anything, helped me get exactly what I asked for, and was very clear about the pricing. The store didn’t have the phone I wanted in stock, but he easily ordered it online for me, to be shipped to my house. I had a great, easy experience and will definitely come back to this store specifically whenever I need anything!”

3.8 Good63 Reviews

“I have to highly recommend Avea at this store. She was incredibly patient with me and my billing questions. She went above and beyond in dealing with all my questions and was very helpful in coming up with a new plan. She is such a kind and gracious young women. She certainly made my time in the store very pleasant! Avea really is a great ambassador for T-Mobile.”

3.8 Good60 Reviews

“After years with struggling through poor cell phone service with T Mobile going to US Cellular was a breath of fresh air. Heather helped me and my son get new phones and our service switched over pretty quickly. She was very nice to us, helpful, and knowledgeable. I highly recommened going to see her at this location and switching to US Cellular. I wish I would have done this years ago. Thank you so much!!”

3.9 Good39 Reviews

“The staff was friendly (I worked with Erik, then Daniel) and very helpful. Took a while to get everything done but it wasn’t terrible. Not a ton of phone case options but I liked several of the different ones they did have. Hopefully I don’t need to go back any time soon, but if I do I wouldn’t dread going back there.”

3.9 Good39 Reviews

“Have been in a couple of time and want to give a shout out to Gigi and Jestzy(Im sorry if I spelled it wrong). They were both Aaaamazing. If you need anything T Mobile definaly stop in the 140th and Center location. ”

4.1 Good15 Reviews

“I went to turn in a modem. And upgrade to Panaramic WiFi. What I had before was not enough for working at home. The ladies were very nice. I haven’t had any problems working at home. Keep doing a great job ladies.”

3.8 Good25 Reviews

“We went in there to pick up a new router for a new place and Gage was so nice and helpful and knowledgeable. Would definitely recommend based off that interaction.”

3.5 Good113 Reviews

“Yesterday I got the best experience with T-Mobile personal. They did a great job yesterday to fix up on my phone lines and connect one of my professional iPod I need for work thank you guys for the best work you guys done”

4 Good8 Reviews

“Visited this location today to transfer a few lines. Special thanks to Carlos for helping us out and answering all of our questions. He was very patient and understanding. Both employees that were working there were very attentive with customers coming in. If you need assistance with your service I would highly recommend coming here.”

3.5 Good54 Reviews

“I came in yesterday and had, yet again, another wonderful experience with Alexis. I know she was new when she first started helping me when I would come in but she has grown so much and she seems to know what she is doing much better than the people who have been there longer. I will continue to request to work with her when I come in.”

3.6 Good20 Reviews

“I changed to Centurylink. Did not like the service. I switched back to Cox for better service. I’m happy now. Only took me a few minutes to change everything over. The Customer Service is awesome too!”

3.6 Good19 Reviews

“Much better you've obviously replaced the whole staff at this cox store way to go1 You guys have sent me the wrong modem to work with my internet plan. So I took it back into this store. And the young lady, that was very helpful. Now, I'm having a problem with my cell phone only charging to 32%. I'm planning on visiting the c*** store again condensed now if it can help me. Keep this five star raiting, we will see”

3.3 Good82 Reviews

“I went to cancel my subscriptionBecause I was having issues with the InternetThat I thought was cancelled through the Cox virtual sessionBut it didn't happenSo I decided to go in personThis time the person who helped me was very helpful”

3.2 Average52 Reviews

“Juan at 90th street store in Omaha, Nebraska WAS OVER THE TOP AWESOME!!He took time to see what my need were. He also took time to check out if there were any promotions.He even took time to " Ready"my new items for me!!!???This young man has a very good knowledge of Customer Care!!!In this 21st century, many businesses have lost the art of dealing with customers with compassion instead of hate, because they have to work!Juan went above and BEYOND, what I'm sure his actual duties are!Every time I go into THIS particular store, it's always a new manager and new employees.You never know what you're walking into, however, the last 3 Managers that I had contact with, were similar to Juan. I wished they could just stay at that store! I'm just hoping they were promoted, as they were all great.Juan had super respect, was very kind and considerate and wanted to "Help me" any way he could.Such a genuine person!! I just hope this changing of managers keeps bringing this store, Super Great humanitarians, as I've come a-cross on each one of my visits.Juan greeted me when I came in, even though he was doing something else. As he was working with me (3 hours) people would come in, he'd greet them, tell them how long the wait would be.As I would listen, I would tell him. "It's ok with me, if you want to help others, not a problem with me. He said no, I said yes again?, then while something was loading or he was doing my stuff on the small pad,(he was entering some of my new products in ) awaiting that thing for approval,he would help whoever was waiting. He is just an amazing helpful, courteous young man!!I think he felt bad, I had to be there so long, however, was not his fault.Part of it was I had a lot to download, I think he wanted to help me, as he could see the crippling of my hands.That pad he enters products in, takes FOREVER to verify your stuff!!Then, if it's wrong or wouldn't take an item, they have to start ALL OVER!!! I've seen customers get very angry awaiting that little pad to come up with a yes or no!!Kind of ridiculous, for customers to have to wait soooo long.If it was just up to the tech helping you, you'd be out in 45-60 min!3,4,5, hours.. well that's too long. Please pass along to your "Technicians" who process on the other side, of that little pad, to figure out a better system so your employees don't have to take customer backlash because they've spent HOURS in your stores.(21st Century Technology People)I don't know how many times Juan Apologized for it taking so long!!( wished you could find a better way)Anyway. Thanks for asking my opinion.I was going to write a review, but I was waiting until my 3 AirTags came in ( that store was out, have to wait a week or more??‍♀️) to complete my review.Juan was/is Da'bomb??????Thanks for asking,A Satisfied CustomerCari Jo Nelsen”

2.8 Average19 Reviews

“Love the staff here. They're practically family to me because of how friendly they are. Leia and Celeste absolutely deserve raises for consistently going above and beyond”

1.8 Poor8 Reviews

“I was in terrible distress about having my phone stolen. Nick put me at ease, and worked tirelessly to make sure I was able to save HUNDREDS of dollars. He was completely customer service oriented to meet my needs. I will continue to come to this store and wait for Nick. Thank you!”

2.7 Average40 Reviews

“Had to come in here to migrate activate an esim phone.Absolutely horrible process.The only bright spot was the solo employee, Kahli, who let me use his phone for the full FORTY minute call it took to get the line transferred to the new phone.10/10 employee, 1/10 activation process.”

2.8 Average104 Reviews

“Collin was very helpful during our trip to Verizon. We had some difficult times with passwords and setting up a new phone. He was patient, understanding and knowledgeable.”

2.8 Average128 Reviews

“I was helped by Aaron and he was extremely nice and helpful! The service was quick and he gave me options! I have worked with other Verizon representatives and I have to say Aaron made it so simple for me. I really appreciate it and I would definitely be back with any concerns or new plans I might need help with in the future. Thank you! Roxy”

2.5 Average50 Reviews

“Picked up century link due to Cox Communications price gauging. Ended up saving over $75 a month. I've only had Century Link a few days now. but it has been flawless.”

1.3 Poor46 Reviews

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