O'Donnell Ace Hardware is a locally owned and operated hardware store that is part of the Ace Hardware network of over 5,000 stores worldwide. As "the Helpful Place," they are committed to providing personal service, quality products, and a convenient shopping experience to their customers in the community. Customers praise the store's helpful and knowledgeable staff, who are always willing to assist with projects, answer questions, and provide recommendations. The staff is described as friendly, patient, and respectful, even when customers arrive close to closing time. The store is also pet-friendly, with treats available at the register for furry companions. Customers appreciate the store's ability to save them money, such as by allowing them to purchase a product online at a lower price and pick it up in-store. The staff also goes the extra mile, as evidenced by one customer who was refunded an overcharge without even mentioning it. Overall, O'Donnell Ace Hardware is a community-focused hardware store that provides excellent customer service and a convenient shopping experience for its customers.
Ace IS the place. Seriously - the folks here help you find exactly what you need. So much knowledge and experience - great service. My go-to hardware store for DIT fix-it’s and chores I do t want to do like having screens replaced. 5 stars!
October 2025
Love this local hardware store!! So friendly and helpful!!
August 2025
Love this westside hardware store. They are so helpful whenever you have questions and they allowed us to buy a product they had in store online since it was cheaper there and then we chose this store for pickup. That was very helpful for cost savings. They love pets too, and have little treats at the register for your... read full comment
