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“New Dollar Tree in Grimes! Finally! Located by the post office. Just like any other Dollar Tree. Simple and convenient store. Has all we need for dollar finds. Service is nice. During pandemic all employees are masked. Mask mandate was lifted in May 2021 so patrons are not required to mask. Clean new store. Will visit again!”
“This is a decent store to find miscellaneous items for a cheaper price point. I got a couple of rugs and a few notebooks for around $20. They also had a neat program where you could add a cheap toy to be donated to kids in need.”
“Ugh, the young ones that they hire. Well wait, the kid working when I went there was a bit on the rude side with a couple side glances of disapproval and a whatever from me and I was done shopping. I'm sure it was just minutes to closing and he wanted to go home or whatever.”
“Well, ever wonder where all the returns from Amazon or other retailers end up? It's here! It's straightforward when you go there. Prices range from $1 on Tuesdays to $9 on Saturdays and $3 and $6. It's basically a search for whatever you want or need. They also run deals like winter coats at the end of the season and are half off. The variety is always changing, so if you see it, it may not be there if you don't get it. Everything is as is.”
“This is not the closest DT for me but I will travel to this location because it’s my favorite DT! They are amazing!! They ALWAYS have all the newest products/seasonal items out & well stocked while other locations are still unpacking the same items or some haven’t even started yet! They always keep their inventory well stocked and offer a lot of items that other stores don’t seem to carry. They have the BEST craft section that is always well stocked and well organized. I will go to locations closer to me when I need something and it never fails, I always end up coming back to this location to get what I need and they usually never disappoint! Staff is usually always nice and helpful, never any issues!”
“The employees are always nice, but sometimes the store is not neat. I know they only have a few employees, and when the truck comes, putting things away is hard to do when they're busy, but there isn't a lot of room to move on truck days. Item availability is less of an issue now, but was a big problem recently”
“They’re recently under new management. The new staff are not only respectful, but go the extra mile to help you find the product you need. The store has really turned a corner.”
“The staff is always friendly, I'll give them that. But in my search to find dollar tree items I want or have seen, they never have it, not around here, at least. This store is normally fully stocked in holiday items, but the other stuff ; hair, beauty, and organization items, they always fall short.”
“Well I'm impressed by the customer service that the new guy Don did. Above and beyond he goes just to help others and he's putting smiles on everyone's face , I mean that alone brings me joy. Thank you for your time.”
“they are always helpful & knowledgeable. they work hard at keeping it tidied and stocked with a good selection of products. and most importantly, they are genuinely "happy" to be there and it shows.UPDATE 03/13/21: to the young woman working (I will get your name & add it), who helped me with a cord to charge my phone, you went above & beyond! I am so grateful that because of you, I was able to retrieve important pics and other personal data from my phone before having to send in to insurance for reimbursement. I am touched by the kindness you've shown. The world needs more people like you in it!”
“Pretty good Dollar tree. There are no frozen items, but otherwise decent selection of what you'd expect from a dollar tree. I like getting decorations here every once and a while.”
“It's a Dollar Tree. I don't come in for the customer service experience, though all the workers have been friendly and helpful but I come because it's cheap. Praise Dollar Tree for being so close to me and having most everything I need!”
“I’ve been to this location many times with my grandma, the area might seem ruff to those who aren’t from around here, but if you need something to eat, or something for your home it’s a great place to go, my grandma always gets sparkling flavor infused water so if there’s any lovers of that beverage reading this , hey you’ve just find your new go to spot.”
“My whole life I thought Burlington was an overpriced mom store. Boy was I wrong. My bad for living under a rock. Lots of mens clothing for reasonable prices. Kind of like a more organized Marshall's in my experience.”
“Have to be careful of the time of day, unfortunately when many kids are out of school I have seen them messing around (throwing things over isles and opening a lot of merchandise) the staff try to keep it fairly organized, but because of that it is a little bit of a mess. I feel bad giving 4 stars, but I wish there was something more that could be done about the destructive tendency of others who don't know how to behave in a store.”
“Thank you for the great shopping and customer service experience today. The store was clean and stocked, well staffed and lovely chit chat with friendly cashier!”
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“Josie is the best. I misplaced my receipt but she knew how to do a return without it. I don't normally have exceptional customer experiences at Dollar Generals and similar stores, but she's an exception. She was professional, courteous, managed and exceeded expectations.”