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“I really like the Johnston post office. That staff consistently makes an effort to be pleasant and keep the lines moving. It is certainly a busy place with passport service, but I dont have to schedule an extra half hour to mail a package like some locations.”
“Abby K Who is the postal worker who delivers our mail to our building Is fantastic and she would say she’s just doing her job but she chooses to do a class Grace And kindness which she does not have to do she chooses to do that and getting to run into her from time to time when she’s delivering, our mail has been a joy. I pray the USPS will take great care of her because she’s a precious asset!
From: Andrea Daughdrill Pointe West Apt#180 ⭐️”
“Clerk 39 is a master of excellent customer service. He answered my questions, treated me with utmost respect, and when I left the URB USPS, I did so with a smile. The gal working with him was a schweetheart, too! KUDOS!!!”
“Justin was a lot of help mailing my wedding invitations. I was unaware of different stamp charges and had spent way more than I needed buying stamps (the wrong ones) ahead of time and he was very kind and helped me stamp the invites with the correct kind.”
“The staff is always super friendly and helpful at this location. I've always had excellent help with a smile. I love our small town Polk City Post Office!!!!”
“I retired from the US Postal Service. I try to go to different office. Just to see what the service is like. There are 5 offices that I visit on a regular basis. The office in Waukee, the Clive office, Urbandale office, 86th street and Main office Downtown. There is still great.”
“Love this post office and the two ladies that work there! Have gone there for big mailing projects, smaller mailing situations, a new passport and a name change on my passport. Every single time...the best service, super quick and so knowledgeable. But, the best part is that they are so friendly and authentically happy.”
“People come to Google maps when they have one bad experience to leave 1 star cause they are upset. If you go here regularly, it's not bad.
Employees are nice. Occasionally there's a long line”
“I went there around 10 in the morning to mail a package. There was no one at the counter. There was a sign that said to ring the bell for service. I rang the bell and someone came out right away. Service was pleasant and efficient.”
7:30AM - 7PM
555 S 51st St, West Des Moines
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“This location is not a full service post office, however you can drop off packages that are ready to ship, or pick up certified mail. My husband sells a lot of stuff on eBay and so his shipping labels are printed at home. This location is only a few blocks from our home so it is very convenient because we are here nearly every day! Furthermore, so Maine woman that we see working. Here is an absolute pleasure. She is so sweet and so nice and always smiling.”
Open 24 hours
4000 109th St, Urbandale
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“I just want to thank Gina the supervisor along with Alex and chance helping me getting my order even though it’s Sunday and I must wait but they understood my situation as i needed the parts urgently….Gina was above and beyond greeted me and heard me out and acted right away to make sure I get my part in timely manner!!!”
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“Not only is our regular mailman awesome, but working with Edward today at the Grimes Post Office was a joy. Even if this location wasn't the closest, I would go out of my way to come here.”