1:30 - 4:30PM 8AM - 12PM
302 N 3rd St, Polk City
Post Offices
“I called the post office and the phone was answered right away. The man I talked to about a problem I was having with a change of address was very helpful and even went out of his way to speak to the carrier of that route. My problem was solved quickly and efficiently.”
“Abby K Who is the postal worker who delivers our mail to our building Is fantastic and she would say she’s just doing her job but she chooses to do a class Grace And kindness which she does not have to do she chooses to do that and getting to run into her from time to time when she’s delivering, our mail has been a joy. I pray the USPS will take great care of her because she’s a precious asset!
From: Andrea Daughdrill Pointe West Apt#180 ⭐️”
“I really like the Johnston post office. That staff consistently makes an effort to be pleasant and keep the lines moving. It is certainly a busy place with passport service, but I dont have to schedule an extra half hour to mail a package like some locations.”
8:45AM - 5:45PM
3311 100th St, Urbandale
Post Offices
“Clerk 39 is a master of excellent customer service. He answered my questions, treated me with utmost respect, and when I left the URB USPS, I did so with a smile. The gal working with him was a schweetheart, too! KUDOS!!!”
“Justin was a lot of help mailing my wedding invitations. I was unaware of different stamp charges and had spent way more than I needed buying stamps (the wrong ones) ahead of time and he was very kind and helped me stamp the invites with the correct kind.”
“I come here all the time and have great service. I have been using usps for 20 years and never had issues even if I had I wouldn’t come on here and say negative things about employees. The entitlement in these review section is crazy to me.
It took more time out of your day to leave a review about a business not answering a phone than it would be to just go in. And complaining about having to wait in a line is ridiculous. Is waiting for service hard? I will continue to support my local usps”
1:30 - 4:30PM 8:30AM - 12:30PM
1902 Oak St, Granger
Post Offices
“Kodi was extremely helpful to me this week. I had a package where tracking said it was delivered to our parcel box but it was not in our box. Kodi promptly assisted the situation after my first initial call. Thank you so much, Kodi. I appreciate your work.”
“Lindsey was very helpful and friendly with an address change request. She explained things clearly, and I was able to get everything taken care of with one visit. Thank you!”
7:30AM - 7PM
555 S 51st St, West Des Moines
Post Offices
“I went there around 10 in the morning to mail a package. There was no one at the counter. There was a sign that said to ring the bell for service. I rang the bell and someone came out right away. Service was pleasant and efficient.”
8:30AM - 4:30PM
7755 Douglas Ave, Urbandale
Post Offices
“This location is not a full service post office, however you can drop off packages that are ready to ship, or pick up certified mail. My husband sells a lot of stuff on eBay and so his shipping labels are printed at home. This location is only a few blocks from our home so it is very convenient because we are here nearly every day! Furthermore, so Maine woman that we see working. Here is an absolute pleasure. She is so sweet and so nice and always smiling.”
Open 24 hours
4000 109th St, Urbandale
Post Offices
“This is a sorting facility. Although it is a USPS facility, it is not a Post Office. They DO NOT have window service. You cannot pick up or mail packages at this facility.”
“Not only is our regular mailman awesome, but working with Edward today at the Grimes Post Office was a joy. Even if this location wasn't the closest, I would go out of my way to come here.”