Auto Repair in Hiawatha, IA

“I had several service appointments within a short period of time which was frustrating and then not having a car.
Morgan and Mike S. were very accommodating and helped me get through all the appts. They provided a loaner car to assist me with my needed travel while my car was being serviced.
They went above the required service protocol. I very much appreciated their help and the Junge perspective of taking care of your customers.
Thank you Morgan and Mike very much for your help and dedication.”

“Contacted CR Toyota yesterday about bringing my 2020 Tundra in for 5k service. I have a 1 yr 15k Toyota PrePaid Service Plan that I received from Hiland Toyota in Moline when the truck was bought 3 months ago. The service staff on Thursday put in my VIN and saw the Plan and had e said they would honor it. On Friday I traveled to CR and went into the service area, showed them my vehicle info and the service plan. They rotated the tires as planned and then I was presented with a bill for $19.71 for labor. I call the Moline dealer and was told I should not be paying anything. I have called CR Toyota and talked to the receptionist, service staff, the finance department. All forwarded me to someone else or was asked to leave a message. Many messages left and no calls back yet. This is my 3rd Tundra and am not seeing much incentive to purchase my next one from CR.
Mike Ryan. (actually related to the owners)”

“The quality of Mark's work is excellent and pricing is more than fair. Elite Dent has done several fender bender repairs for our vehicles. They are always courteous and on time!”

“I really enjoyed working with Abra! I hit a deer and they got me in for an estimate immediately and finished working on my car before their estimated date, cleaned it and made it look like nothing at all happened. They also kept me up to date the whole time. I’d highly recommend them!”

“Got connected with Jason Murley and his wife Diana purely by coincidence through the website chat. Best thing that ever happened! So nice, professional, straightforward, honest and easy to deal with! We bought a 2025 Kia Sorento Hybrid and a 2024 Hyundai Palisade Calligraphy from them in 3 weeks. The Palisade was ordered through another dealer in February and they never updated me on status. After buying the 2025 Kia from Jason, I asked if he could get me the Palisade. He had it in a week (compared to the other dealer who could not supply it in 3.5 months). I dread dealing with car dealers, but Jason and Diana at McGrath make it so easy and enjoyable! Thank you Jason and Diana!

Todd & Jane”

“Have been going to RPM for years and like the new owners Ben and crew. In the last year, RPM has fixed the A/C and the starter on my 2008 Toyota Sequoia. Both in a timely fashion and reasonable priced. I'll continue going there.”

“My experience buying a car at Cedar Rapids Toyota was terrific! Great salesman. Gene went above and beyond to explain every option w me. connected my phone and added my home address on my navigation. There was no haggling, pushing sales.Then onto to very friendly and knowledgeable cashier. Great Day and a Proud owner of a Toyota Rav 4 that I know they will stand behind and give me excellent maintenance and repair. Thanks Cedar Rapids Toyota!!”

“This was the best dealer you could ask for, I gave them a price range that I needed to stick to and they made it happen! Shoutout to both my salesperson Kellen, and my the person helping my finance information, Ross. Both of them were amazing people and define my need recognition!”

“I recently had the wheels refinished on my '01 Sequoia. I was amazed out how well the finished product was. Rob Donelson, who has been refinishing wheels for close to, over 20 years, did the work on my wheels. Rob was easy to work with, was a true professional, and took the time to explain the before process and what to do to take care of them afterward. I would not hesitate to request his services again and would recommend him to relatives and friends. I have to also give a shout out to Jen! She helped me navigate through the scheduling and explained to me about their lifetime warranty and what was and was not covered following the work. Alloy Wheel Repair Specialists was the company servicing Bloomington, Illinois. Thank you for making my wheels look brand new again! Before and after photos are shown.”

“Who knew buying a new car could actually be enjoyable. Michael is a great salesperson who went above and beyond in all areas. He listened to what I wanted and did not try to upsell me. He just wanted help me find the car right for me. They are customer centered, up front and definitely not pushy. I am a very happy customer!”

“Great correspondence, and fast, thanks Dane! The price i got was significantly better than Willis. Would highly recommend giving them a shot at your business. Worth the drive from Des Moines.”

“The sales team at Dave Wright Nissan provided my wife and I an extremely pleasant and flawless buying experience especially when it came to locating and transporting our vehicle. They went above and beyond, even having the car brought to Hiawatha in an enclosed trailer. The service team was great when it came to the inspection and certification. Thanks to all involved in the process. HIGHLY RECOMMEND, tell them GoGoGodzilla sent you. They'll know what you are talking about.”

“We recently bought a vehicle that, unfortunately, was totaled within a month. During the insurance process, we needed an invoice for an engine replacement that had been done two years before we owned the car as part of a recall. CarFax showed the work had been completed by McGrath Kia, so I reached out to Hiawatha Kia hoping they could help.

From the very first moment, the experience was exceptional. The phone was answered by a wonderfully pleasant and professional woman whose name I regret not catching — but she deserves every bit of credit. She listened carefully, took my information, passed it along to an advisor, and immediately connected me with Cody Burke.

In the 10 seconds it took to transfer the call, Cody already had the VIN pulled up. Within a minute, he located the invoice, confirmed my email address, and told me I’d receive it within 15–20 minutes. He was wrong — it arrived in 8 minutes!

This was warranty work from two years ago, for a vehicle we didn’t even own at the time — and yet both Cody and the woman who answered the phone treated my request like a top priority.

That combination of efficiency, friendliness, and professionalism is almost unheard of these days. Even though there was no immediate sale or service opportunity, they went above and beyond to help.

Huge thanks to Cody Burke and the incredible woman who first answered my call — you both made a lasting impression, and I’ll absolutely be coming to Hiawatha Kia in the future.”

“--Edit: Ryan in Sales is wonderful. Problem being addressed. Service Dept finally reached out and arranged for my son to bring the car in for a free checkup. Needs all four TPMS sensors replaced for an insane price (NOT free). I do understand this is the used car business, but we were assured the car had been thoroughly inspected and all problems fixed. Leaving review at 4 stars.--

I bought my 2nd Subaru from them years ago, and recently bought my 4th, a used Legacy for my son. Everyone was very concerned about our happiness, until there was a problem. We discovered a minor issue on the drive home, contacted 3 different people at the dealership over the next few days and have received NO reply. Literally ghosted. I haven't even received the usual request for a survey. Was planning to buy a car for my daughter as well, but now I'm rethinking even going there for service in the future.”