Department Stores in Iowa City, IA

“I had phenomenal customer service at this location! From the front end person Alicia, to GM Mike, assistant manager Tim, and mechanic Kurt, the interactions were top notch. We had terrible luck getting our newly purchased mower delivered, (which I don't have a glowing review to write about in that regards, but that is a company issue, not a store issue). Despite being told by Mike what ball size we needed to borrow one of their trailers, we showed up with the wrong size (as we were borrowing a capable vehicle from a friend and unfortunately didn't check things out ourselves before traveling to the store), and even with that being our fault and not the store's, they helped us figure out a solution. Tim especially went above and beyond, and I can't thank him enough! Alicia was extremely knowledgeable and gave great advice, and was very personable to work with as I had to go back to the store many times. Mike helped facilitate the solutions when I felt like I was facing a dead end, and Kurt graciously gave me a good chunk of his time helping me troubleshoot some issues and ensuring our battery was in great condition. Tim provided a very personable experience and I am very grateful for his time and attention to our issues. I thank the team at TSC, IC very much!”

“Staff has always been courteous respectful and efficient. Good problem solving mentality. Good helpful and kind welcoming attitudes towards guests.

I would like to see this target tho finding ways to contribute to the community. More whether that’s table to table for grocery left overs or helping to pick up trash down town or. With corporate backing community contribution is a must”

“Store is well laid out, and considering how many people go through the store every day, the cleaning crew does an amazingly good job of making the interior look good. Generally the merchandise is well stocked and displayed, and shelves seem to be well-filled overall. I have the store layout in my mind, and my shopping list is arranged by aisle, so shopping is easy and efficient. Fortunately, items STAY PUT in location, and unlike grocery stores which move items around, this Walmart does not seem to do that. The manager deserves a big thank you for making THIS WALMART clean, pleasant and efficient for the customer....ME!”