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“Not only is our regular mailman awesome, but working with Edward today at the Grimes Post Office was a joy. Even if this location wasn't the closest, I would go out of my way to come here.”
8:45AM - 5:45PM
3311 100th St, Urbandale
Post Offices
“Clerk 39 is a master of excellent customer service. He answered my questions, treated me with utmost respect, and when I left the URB USPS, I did so with a smile. The gal working with him was a schweetheart, too! KUDOS!!!”
“Abby K Who is the postal worker who delivers our mail to our building Is fantastic and she would say she’s just doing her job but she chooses to do a class Grace And kindness which she does not have to do she chooses to do that and getting to run into her from time to time when she’s delivering, our mail has been a joy. I pray the USPS will take great care of her because she’s a precious asset!
From: Andrea Daughdrill Pointe West Apt#180 ⭐️”
“I forgot my wallet once, and the lady at the counter told me not to worry about paying and to 'pass the blessing.' It was such a kind gesture, especially since USPS doesn't get much support. I came back to pay her the next day, and I really appreciate the generosity. The staff here is always amazing!”
“Tabitha is perhaps the kindest postal employee we’ve ever encountered. There was an issue with our mailbox key and packages were getting lost. She went out of her way to track down all of our stuff and sorted our issues with a smile. Thank you Tabitha!!”
“The staff at the Ankeny location is the best. they work hard and keep the lines moving fast. Ankeny needs a second location due to the growth in town but the staff will keep a smile on your face while you wait.”
“I retired from the US Postal Service. I try to go to different office. Just to see what the service is like. There are 5 offices that I visit on a regular basis. The office in Waukee, the Clive office, Urbandale office, 86th street and Main office Downtown. There is still great.”
8AM - 12PM 1:30 - 4:30PM
302 N 3rd St, Polk City
Post Offices
“The staff is always super friendly and helpful at this location. I've always had excellent help with a smile. I love our small town Polk City Post Office!!!!”
1:30 - 4:30PM 8:30AM - 12:30PM
1902 Oak St, Granger
Post Offices
“Love this post office and the two ladies that work there! Have gone there for big mailing projects, smaller mailing situations, a new passport and a name change on my passport. Every single time...the best service, super quick and so knowledgeable. But, the best part is that they are so friendly and authentically happy.”
“People come to Google maps when they have one bad experience to leave 1 star cause they are upset. If you go here regularly, it's not bad.
Employees are nice. Occasionally there's a long line”
“Unbelievable staff. Everyone is working hard to make sure all needs are fulfilled! Even though the parking lot is packed you would hardly be able to tell. The entire store is operating so smoothly. The isles are clean and friendly. The staff is oozing helpful smiles. I got everything I need, mailed a packages, made a great friend and was on my way. I will definitely be returning. I highly recommend this location. Special thanks to Mark P. A gentlemen. A saint. A savior.”
“I went there around 10 in the morning to mail a package. There was no one at the counter. There was a sign that said to ring the bell for service. I rang the bell and someone came out right away. Service was pleasant and efficient.”
7:30AM - 7PM
555 S 51st St, West Des Moines
Post Offices
“Small but neat postal office, workers are pretty chill & polite, my packages arrived quickly and safely to my buyers and would actually answer my calls when I had questions, overall no bad experiences from this location from my personal perspective”
8:30AM - 4:30PM
7755 Douglas Ave, Urbandale
Post Offices
“This location is not a full service post office, however you can drop off packages that are ready to ship, or pick up certified mail. My husband sells a lot of stuff on eBay and so his shipping labels are printed at home. This location is only a few blocks from our home so it is very convenient because we are here nearly every day! Furthermore, so Maine woman that we see working. Here is an absolute pleasure. She is so sweet and so nice and always smiling.”
“Every time I have visited this USPS location, I have only been treated with respect. The staff is always friendly and helpful. The letters and packages I’ve mailed from this location have always reached the destination by the time given on the receipt. I haven't run into many long lines either. I’m usually in and out in less than 10-15 minutes except, of course the holidays. I appreciate the thankless jobs the postal workers do especially with the cuts and longer hours. The USPS company may not be around much longer with all the technology but I hope it doesn't happen. There's nothing better than receiving a card or package from someone you care about.”
Open 24 hours
4000 109th St, Urbandale
Post Offices
“I just want to thank Gina the supervisor along with Alex and chance helping me getting my order even though it’s Sunday and I must wait but they understood my situation as i needed the parts urgently….Gina was above and beyond greeted me and heard me out and acted right away to make sure I get my part in timely manner!!!”
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“I really like the Johnston post office. That staff consistently makes an effort to be pleasant and keep the lines moving. It is certainly a busy place with passport service, but I dont have to schedule an extra half hour to mail a package like some locations.”