“Great locally owned grocery store! I love it! Also they have Peñafiel drinks and that made me happy!!! Great grocery store and love the family that has this place amd Ace Hardware. They are helpful and kind. Welcome to Iowa!”
“This particular store was built in a mutually beneficial location. ( benefiting DG corporate, local customers and the Lenox community) DG will more than likely consider upgrading this location in 5-10 years into a super store after reviewing the books. Not only does it create more job opportunities and generate much needed tax revenue, but this DG provides affordable products to area patrons who would typically have about an hour long (round trip) commute to acquire comparable, affordable products. I know many citizens are happy to pay more for local small business’ but now they have a choice; to continue their prior patronages or stretch their dollar a little further by buying from a more convenient but large corporation... the store itself is in its infancy and the layout may change some as they adjust. This DG is open daily until 10pm which makes it often the only option to shop for essentials without sacrificing time and money to travel 30 minutes away. Most of the staff I’ve encountered are very happy to help customers despite the seemingly overwhelming workload keeping them away from the checkout often. (I recommend hiring additional staff dedicated to JUST the register area or ONLY stocking and maintaining the floor).... I understand staff are still learning and management still implementing services and practices, however, there is a member of management lacking in customer service skills, the impression thus far is she’s not happy to be there, overwhelmed by impossible expectations I’m sure. On two occasions she has stated that DG doesn’t provide certain services or promotions which all other area locations honor. The first instance was not her fault, attempted to load funds to a prepaid debit card, she was unaware of that service, called a superior who preferred to lie to customers rather than learn and teach employees proper protocol. ( successfully able to load funds the next day at the Lenox DG, who’s staff then educated the Lenox location of that particular protocol) ..the second instance, I saw her be snide and condescending with a customer who required a refund after realizing an item wasn’t part of a “Penny Day” promotion (other locations participate in to move certain unsold clearance items for just a penny on a particular day). Clearly she was unaware of the promotion as she looked at the customer like she was an idiot and asked “why would we sell anything for a penny?” In a smug, demeaning tone...encounters since then have been cordial. Despite the ‘for mentioned moments where customer service wasn’t up to par, every other experience regarding this store and it’s employees has exceeded expectations.”
The Cincinnati-based supermarket giant will open about 110 new stores in fast-growing markets by 2029 and introduce three updated store formats, executives told investors Oct. 20 at the company’s Investor Update in New York. Kroger already runs about 2,700 stores in 35 states. The formats come in three sizes, a bit like small, medium and large, matched to each market. Mary Ellen Adcock, Kroger’s executive vice president and chief merchant and marketing officer, walked through the lineup.
Walmart shoppers want a head start on the holidays, and money explains a lot of it. Some 44% of respondents call affording the holidays their top stressor, and 61% say holiday costs shape their shopping mood. Asked what would make the season easier, 70% picked lower prices and 57% picked more deals and promotions. Convenience ranks lower: 30% want one-stop shopping across categories, and 20% want faster delivery.
Walmart wants your groceries at the door before the ice cream softens. On May 29, the retailer said its 30-minute-or-less delivery had reached 33 U.S. markets, adding a wave of new cities across the Northeast. Shoppers in those areas can order from more than 100,000 items, everything from fresh produce and baby formula to pet food, electronics, cold medicine, and prescriptions. Behind the scenes, the service leans on Walmart's store network and an algorithm that factors in order size, available drivers, and distance from the store.
Trader Joe's keeps adding stores, and shoppers keep showing up. The California grocer has marked nine more locations as "opening soon," pushing its expansion into new corners of the country. The grocer also took first place in the American Customer Satisfaction Index's 2026 supermarket rankings. It has held a spot near the top of that list for years.
Target is rolling out its most ambitious store overhaul in more than ten years, with plans to remodel over 130 locations and open 30 new stores across the country this year. The retailer is also putting money into supply chain technology upgrades to keep pace with how shoppers buy today.
