AutoZone in Urbandale, IA on Douglas Avenue is a well-known retailer of auto parts, offering a range of new and remanufactured hard parts, maintenance items, and car accessories. Customers often praise the helpfulness and friendly attitude of staff members, especially highlighting employees like Tyler M and Marshall, who provide excellent customer service. Marshall, in particular, is appreciated for his accommodating and positive energy, helping customers with tasks such as installing wipers and selecting oil. The store is efficient, with quick service for tasks like battery replacement, sometimes completing services in just 20 minutes. While most staff are friendly and helpful, some customers noted that certain employees appeared annoyed or not as engaged. Overall, AutoZone Urbandale is recognized for its helpful staff, convenient online ordering with in-store pickup, and a welcoming environment that makes shopping for auto parts a positive experience.
Very pleased with the helpful service and knowledge of the workers. Highly recommend this location!
June 2024
Came here confused. Tyler M very helpful in assisting me. Managers were not so up to the challenge. Need more worker like Tyler. Yahoo! Thanks ?
June 2024
Had to jump car, going out of state soon. Pulled up 30 minutes before close. Helped me locate battery I needed and installed. In and out in 20 minutes, awesome experience!
