AutoZone in West Des Moines provides automotive parts and services, with customers reporting consistently great and helpful service. Staff members are frequently described as friendly, knowledgeable, and going above and beyond to assist. Specific examples include offering free diagnostics to correctly identify a problem, helping get a stranded vehicle back on the road, quickly changing batteries and headlight bulbs for customers, and expertly assisting in finding exact parts. These actions turned difficult situations around and saved customers significant time, leading to high satisfaction. The store earns strong loyalty, with customers expressing extreme gratitude and stating they plan to return for all their automotive needs.
I had a new battery put in my 2014 Impala and it was fast took , I waited like 10 min , very satisfied , tried to leave the gentleman a tip but he refused so I’m here to write this review Melissa Ferrari 7/11/26
July 2026
Jacob is extremely knowledgeable and was extremely helpful!
June 2026
Jacob went out of his way to help me. Much appreciated.
