“Our Rep was Clyde and he was wonderful to work with. Once my truck was received in he pushed to get it done and ready to go to it's new home as quickly as he could. He also took the time to show me around the new dash controls. We will definitely work with him again.”
“The AutoZone on Douglas is absolutely fantastic! I stopped into the store to get more information about a broken windshield fluid sprayer nozzle on my 2012 charger and Brian E. was on the case. He suggested that we go out to my car and take a look at my nozzles. Brian was able to diagnose the parts the car needed and told me that he would go ahead and install the parts! Brain proceeded to remove both nozzles, scape out the tubes, and replace the nozzles. Forget to mention is was scorching hot out too! That being said thank you Brian E. for helping me get back on the road. You have a great attitude and are an asset to the company!”
“Jayden had great customer service and knew what he needed to do to get the vehicle back on the road. Give these guys a call out here for your next collision repair, They will not let you down!”
“The service department works hard to show me what they're doing and what needs to be done. They keep me informed during the process and double checked with recalls and my service program.”
“I own RF Outdoor Services LLC and needed my lawn tractor fixed so I can keep working and they are very expedient, knowledgeable, and prompt with being responsive to my calls, questions, and pick up times and the speed of which I can pay for services rendered. Love this location!”
8:30AM - 5:30PM
11340 Meredith Dr, Urbandale
Auto Parts
“The staff there were wonderful! My parts were brought out quickly, protected well with cardboard and they even loaded them in the truck for me. I will be doing business there and recommending them to everyone.”
7:30AM - 5:30PM
9993 Hickman Rd Ste 100, Urbandale
Auto Parts
“Just a simple Oil & filter, transmission check kind of visit. The car was ready when promised, our advisor told us what to watch out for next.
Loaner was ready and our car returned to us by the time promised.
What more can we ask??”
“Had a great experience here thanks to Josh Wilson! He was attentive to everything I needed including pulling up my old car and new car for me so I didn’t have to walk far with my son! He filled up and followed through! Thanks Josh for a great buying experience and a beautiful new car!”
“Looks awesome inside. There was no one at the counter when I and another customer came in. It took a minute or 2 before someone came out from the back. This costs you guys a star. Other than that, this place looks super clean. I've been here before, but I didn't remember it looking this nice. Keep up the good work guys.”
“James was a very good sales associate Who communicated well with me. The business office was very efficient and answered all our questions. The dealership itself was extremely clean, and all the cars were well displayed. They were very flexible about request for test drives, and answered all my questions regarding the functions of the car. Best of all the November 2025 APR is 0%.”
7:30AM - 10PM
6740 Douglas Avenue, Urbandale
Auto Parts
“Came in with two blown fuses. Jacob did a wonderful job. He helped me find the fuses I needed and even installed them for me. Could not have asked for better customer service!”
“The gentleman at the desk was very pleasant. They sent me a video of what the service technician did on the car and any items that would've been addressed if need be. Overall a good experience.”
7:30AM - 5:30PM
10827 Prairie Dr Ste B, Urbandale
Auto Parts
“Everything for every auto need. Friendly and helpful staff to boot! Went back today for a weatherpack connector, left with a kit; they got it all, backed by a friendly and helpful staff!”
7:30AM - 5:30PM
4770 Merle Hay Rd, Urbandale
Auto Parts
“I was directed to get an appointment with the service department due to a light that kept coming up on my new vehicle. I had the appointment but explained to Don that it was just a light and felt it was just something they could just reset. He was nice enough to do this for me. 5 min, in and out. 100% satisfied. Thank you.”
“The truck started acting funny while traveling through Missouri with the 5th Wheel. We figured it was the fuel filter since we had been traveling so much, and it was down to 35% life. Called Bob Brown Chev, and they said their quick lube shop could change the filter. They had a spot for us to unhook the 5th wheel and got us in quite fast and back on the road. We really appreciated the quick service.”
7:30AM - 6PM
9625 Hickman Rd Suite 200, Urbandale
Auto Parts
“Was advised to go to their service center and see if the could get the metal valve caps off the tire stems, they were stuck big time. I was originally quoted an amount, for all 4 valve stem replacements (if necessary) and it wasn't that bad so I said ok. They got me in right then and we waited less than an hour. They were able to get one metal cap off so only had to replace 3 stems. I was floored when the mechanic came out after and the cost was a $100 less!! All the employees we encountered there were very nice and helpful. I would highly recommend going there to service your Chevrolet and buy.”
“I hit a deer and sent my 2019 Outback here for repairs and they did an excellent job and the car looks as if nothing happened. I could hear some wind noise coming from my door after the fix so I called and they said to bring it in the next day. I brought my car in and they had the wind noise issue fixed right up within a couple hours.
Everyone I worked with here was very kind, helpful and responsive. Highly recommend their services.”
“We had an employee traveling across country and one of our trucks threw a code that implied the truck would shut off soon. We were able to get it dropped off to Bob Brown Chevrolet prior to the unit completely shutting down. Shout out to Luke and team for diagnosing the issue, ordering the appropriate part and repairing the truck. Luke made multiple calls keeping me up to date as to the status of the vehicle. Great job guys!”
“I can’t say enough good things about Ryan at Urbandale Auto Body! He went above and beyond to help me out in a very tight spot yesterday, and on top of that, he’s even doing research to help me find the right towing mirrors for our truck. Ryan and his wife were incredibly friendly and welcoming – they truly made me feel right at home. If you’re looking for an auto body shop you can trust, I highly recommend Urbandale Auto Body. Hands-down the best experience!”