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“A few months back my boyfriend and I tried replacing his GPU and long story short, it was a faulty part we were putting in. We called and had a very nice conversation, where he told us how to fix our situation and even gave us suggestions and taught us a few things. Super recommend this company! No gimmicks and straight to solving the problem.”
“I purchased a PC here a few years ago. It has stood the test of time so I thought I would write a review. I have zero complaints about my purchase. I got an amazing deal on an amazing machine without the needed time it would take out of my bust schedule to put one of these together. Everything about the install was professional with decent attention to detail. The customer service was also top-notch. If something happens that is covered by the warranty, it was dealt with swiftly. It absolutely worked out in my favor. I will be a returning customer!”
“I purchased one of the Holiday Special desktop computers from Schrock about a month ago. Great product and professional service. I had been looking for a replacement of my old pc for about six months from a number of computer providers. Chris at the University Ave location in West Des Moines, IA was respectful of my personal preferences, guided me through the choices and placed the order. No pressure, just sought to find the best alignment of my needs to what components to buy. The pc arrived at Schrock's shop in a couple of weeks (short time, relatively), and Chris and Sean transferred key information and settings from my old pc to the new pc. Old pc still functions fine and remains a short term backup. Chris and Sean were great about staying in communication with me during the set up to ask what choice I wanted for some information transfer. When done, I took the pc, new monitor, keyboard, mouse and power strip home and took an easy couple of days personalizing final set up (as the upgrade moved me from Windows 10 to 11). All working. I purchased Sophos and Secure Updater. All seems to be working great. Excellent pc speed and overall quality. Thanks, Thor, Chris, Sean!”
“This was one of the best bookstores I've been to for a school of its size. Had a great selection of clothes AND novelty items. Came home with a nice bobblehead of Griff! The quality of apparel that was offered was pretty top notch. With the exception of maybe larger sizes, there should be no problem finding anything you're looking for or maybe didn't know you were looking for there!”
“I wanted to take a minute and give a huge thank you to a true partner of ours. CST and team have been absolutely on the spot with the launch of our new lab. They were challenged with some insurmountable timelines. All the staff pulled together and served us over the weekend, afterhours, whatever it took! Great job CST and especially, Thank you Kraig Kain!!!”
“Very friendly and helpful service. Bob was the person who helped me out, he was super nice, got a desk chair for me out of the back room, and helped me load it into my car. I'm happy with the quality of the chair already, very comfortable and was on sale so pretty affordable too!”
“Should rename Best Service! Came in to pick up a purchase. Alex immediately welcomed with positivity and lead me to the service counter. A coworker dashed from the floor to assist me with the purchase. Impressive. Keep the good vibes flowing. Thank you.(Upon departure, Alex continued to shower other customers with a great attitude)”
“Ask for where products wanted, very helpful. Picked up the 2 items wanted and check out was easy and quick, cashier was pleasant, nice experience. Be back. Thanks.”
“Tech support for our Apple Care plan was beyond helpful and so patient. Even stayed a little after closing to get our screen fixed. More stars if I could for those staff members. FYI this is the only apple store in the state.”
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“WONDERFUL SERVICE! We had a very unusual situation with a legacy database program from the 70's that we were unable to access. I swear Dymin worked day and night to help us out and get things up and running. They kept us up to date and tried various ways to help us and were successful! If you have any service needs they are definitely the ones to go to! The folks there are so responsive and patient. Definitely our go-to computer place!”