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9:30AM - 12PM
500 Hickman Rd, Waukee
Shipping Centers
“I live out of the area and needed help with a package. They were very polite and helpful. I didn't have all of the correct papers and they helped with that too. Thanks for making it easier for me. I will recommend this store to family in the area.”
“Always friendly and helpful! But last night they went above normal great customer service. I made it to the store a few min after close and even though I said I would come back, they re-opened and started system to give me a receipt for my drop off package! Thank you!”
“I had an amazing experience at the FedEx Office at 10201 University Avenue, thanks to Joey! She went above and beyond to help me with my shipping needs. Her professionalism, patience, and positive attitude made the whole process smooth and stress-free. Joey’s excellent customer service truly stood out and made me want to come back to FedEx for all my future shipping needs. Thank you, Joey!”
“The post office staff is incredibly friendly and they have been so helpful to me as I navigate sending packages to my husband overseas. I am truly grateful for all of their assistance and kindness!”
“the staff was extra helpful here! they took extra time to problem solve a scanning label error for me and i was very appreciative! they were very knowledgeable so it only took them a few tries to solve the issue but i had other stores refuse to even try to help.would go out of my way to come back to this store vs closer ones
pro tip: if your label isn’t scanning try filling in any missing gaps in the barcode with black pen!”
“I never thought I would be giving a Post Office a five star review, but I was blown away today by the service I received. The exterior of the building is nice, the location is pretty ideal, and the friendliness and empathy from the man and woman who helped me will not be forgotten.”
“This is our go to store since past few years. Staff is very helpful, friendly and always eager to go extra mile.
Don't hesitate to use this store for your needs.”
“From top to bottom, the owners (Erica and Travis) and team are the best! We frequent this store location almost daily for our shipping needs. The staff is always friendly and efficient. We have utilized their printing, and have been extremely satisfied as well.”
9:30AM - 1PM
3311 100th St, Urbandale
Shipping Centers
“I went in anxious and came out relieved. Jacob was so kind at helping me out with my passport and answered any and all questions I had. I’ve never had good experience at a post office minus the mail carriers always being excellent. Thank you, Jacob for making this process easy peasy!”
“Awesome team here. Been using this office to mail goods for my business. Have shipped over 500 items, no lost packages. Emily is straightforward and efficient, she knows the drill when I come in. I'm very thankful for this USPS.”
“I had a fantastic experience at this Store! The staff was incredibly friendly, professional, and efficient. They helped me with packaging and made sure my shipment was secure and on time. The store was clean and well-organized, and I was in and out in no time. Whether you’re shipping, printing, or just need some guidance, this location is reliable and always delivers great service. Highly recommended!”
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“The people here are wonderful, very responsive and polite. I always have a warm impression of the post office staff, as well as the mailman Frank – he's amazing.”