Firestone Complete Auto Care has been serving the community since 1926, providing a wide range of vehicle services at their West Des Moines, IA location. Customers appreciate the quick and efficient services, such as oil changes and tire rotations, often completed in under 30 minutes. The staff, particularly Paul and Arlo, are noted for their professionalism and excellent customer service, ensuring that vehicles are diagnosed and repaired promptly. While many reviews highlight positive experiences, there are some concerns regarding pricing and tire quality. One customer expressed dissatisfaction with the cost of a new tire, feeling that previous options were not presented. Despite this, the thorough inspections and clear explanations provided by the staff have been praised. The business is recognized for accommodating customers on short notice, although some have suggested improvements in providing documentation of services. Overall, Firestone Complete Auto Care is seen as a reliable choice for auto care, making it a convenient option for residents in the area.
We just needed air in tires even though they were fully booked. They filled the tires right away.
July 2026
My recent visit involved new tires. Paul made sure they had all four in stock and offered that I could come in right away if I was free. I was at the shop for about an hour.
July 2026
Fast friendly get things done right. Highly recommended.
