Red Wing in West Des Moines, IA, offers a top-quality fitting experience for customers seeking work boots. The store is designed to provide personalized service, with specialists helping customers find the perfect fit tailored to their needs. Customers appreciate the use of advanced machines that measure foot size and gait to ensure a precise fit. Many reviews highlight the knowledgeable and patient staff, who guide customers through the selection process and provide excellent care. The store also offers ongoing support after purchase, including free oiling, lace replacement, and repairs. Even when warranty options are expired, staff are helpful and willing to replace boots at a fair price. The store has a good selection of boots, and the environment is clean and welcoming. The store manager and staff are highly recommended for their expertise and helpfulness. Overall, Red Wing West Des Moines is known for its friendly service, quality products, and commitment to customer satisfaction, making it a preferred choice for work footwear and related services.
Top-notch service the team here is fast, professional, and helped me find exactly what I needed in minutes. Highly recommend!
January 2026
Had to have a pair of Red Wing boots repaired. They had to send them out to get fixed but absolutely no fuss or anything. A couple weeks later they call me to tell me my boots are back and can pick them up. Couldn't ask for a better experience.
October 2025
The staff was great with service. Went into the store with the classic 1907’s in mind, the whole process went very smooth.
