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“Chase helped me out with an online discount coupon that I needed redeemed in store - he was SUPER helpful, knowledgeable and kind to me. I will definitely be back to purchase more sunglasses from him! Thank you so much Chase!! A++++++”
“I have been in sales for almost 10 years. And let me tell you what this place is out of this world. To the outstanding level of customer service, attention to detail They take it to the next level from the first day I walked in. Seth was over the top with customer service and has kept me coming back for several years. I would highly recommend if you’re looking for A suit for a wedding or a nice outfit to wear out on the town they will get you what you need.”
“I went to Halberstadt’s for my first suit years ago and i’ve had a great experience every time I walk into this store. From business casual to full on suits, Clayton and his crew always get me taken care of. There’s been times where I needed a quick turn around on tailoring and they always make it happen. Not to mention their prices are competitive with places in the area. Whether it’s your first time buying a suit or you wear a suit everyday of the week, this is the place to go. The customer service here is outstanding and that’s hard to find nowadays.”
“As a person using a mobility device, aka a rolling walker, I struggle going into stores that have lots of little items. This store’s aisles and places to walk through were immaculate snd easy to navigate. A lot of times, I skip shopping in similar stores, because my mobility device is a hinderance, and I can’t safely shop the store. When I was there on April 4th, 2025, I was able to safely shop and look with no issues or assistance needed, which rarely happens. The people working were extremely helpful and kind. I hope this continues and spreads to other places. This store is proof that ADA compliance is possible, and fun items are for everyone!”
“I wanted a custom 3 peice suit for my wedding and was referred to Langel & Woods by a groomsman of mine and I couldn't be happier. Tony set me up with the perfect fit, color, and details and made the experience very enjoyable. The suit is high quality and the custom touches like having names stitched into the liner really set it apart.”
“Amber , Jayden , and the rep with the blue tails all took care of me. I went in to stop and shop and they did it perfect. Even grabbed some extras . Good job ladies”
“I'm a huge invader zim fan and love to see that stuff here when I go into a Hot Topic. Can't really get it anywhere else but online. I also found a pair of pants that were pretty much made for me the last time we stopped here. Friendly staff, clean store, little pushy with the sign up stuff but they're just trying to help, I guess. ?”
“Incredibly impressed with my experience throughout the whole process as Stephanie took very good care of me. I would highly recommend Tom James for anyone looking for a top tier custom suit in the Des Moines area that won’t break the bank. Thanks for everything, Stephanie!”
“Kayla ROCKS! All the people working there had fantastic attitudes, and made me feel so welcome. I had a specific wardrobe issue, and Kayla was ON IT. She cared, and filled my dressing room with GREAT options! She even knew my size better than I did. I couldn't have asked for a better experience. Thank you Buckle and thank you Kayla!!”
“OH. MY. GOODNESS. Let me tell you about my experience at Spencer’s — it was nothing short of legendary! ? From the moment I walked in, I knew I was in for a good time, but what truly made my visit unforgettable was the absolute superstar of a manager, Jackie!
Jackie didn’t just help me — she went above and BEYOND in every possible way! I swear, this woman has customer service running through her veins. She was friendly, energetic, and seemed to have this sixth sense for knowing exactly what I needed before I even asked! ?
I was looking for a gift, completely overwhelmed (because, let’s face it, Spencer’s has everything from hilarious novelty items to the coolest merch ever), and Jackie swooped in like a retail superhero. ?♀️ Not only did she help me find the perfect item, but she also took the time to explain product details, share a few laughs, and make sure I left with a huge smile on my face. You can tell she truly cares about her customers and her store — her enthusiasm is downright contagious!
Honestly, Jackie turned what could’ve been a quick shopping trip into a highlight of my week. If every store had a manager like her, shopping would be a joy every single time. Spencer’s, give this woman a raise, a trophy, and maybe even her own theme song — she deserves it! ??
⭐️⭐️⭐️⭐️⭐️
Five stars just doesn’t feel like enough. Spencer’s is awesome, but Jackie makes it extraordinary!”
“My wife and I were at Old Navy yesterday and the individual that helped us out treated us like we were king and queen with respect he loved his job and he was just totally awesome. Keep up the good work I would buy a lot of clothes there but you guys have too many holes in jeans and I’m not paying that kind of price. Thanks for everything.”
“Great selection, staff helped and made sure I found what I was looking for. Very knowledgeable in boots as well, will be shopping there again next time I need boots.”
“J Crew recently rolled out a new credit card which I applied for the first day it was available at a store in Kansa City. There were all sorts of issues and the card was not able to be used that day. I was able to go to our local store in West Des Moines and get everything transferred from another card to the new J Crew card thanks to the help of Karlie. Very impressed with the customer service!!”
“After having a bad experience at J Jill, we were fortunate enough to be helped by a girl named Emma. She was amazing! Despite it being busy, Emma was super sweet and energetic. She went out of her way to assist us and made our shopping experience so much better. Her positive attitude and helpfulness really stood out. Thank you, Emma!”
“I placed an order online. I received everything I ordered and it was delivered when they said it would be. All the items were just as described and I would buy them again.”
“EXCELLENT customer service! Rushed there after a shift at work to get new pants. I haven’t shopped for new in years so it was a def trial and error event. Lol. They were attentive, patient, informative, and helpful. Considering it was less than an hour til close and they had decent amount of traffic still etc they didn’t let it affect how they were with customers! Far and few do you see this anymore!”
“I needed to order an item that was no longer in stocks at the store location. Last time I did that, there were kiosks that you placed your order on! I went to customer service and the supervisory gal helped me get my order placed on my smartphone & I was able to use my gift card balance before finding out the total I needed to pay! Easy, peasy!! Now I know how to do it going forward. Thank you!”
“really good customer service. the jeans are a bit expensive but the quality makes up for that. i’ve come here 2 times and both times the service was great and the sales associate was also very helpful.”
“I needed a suit for a funeral and a wedding. I went to the store in Des Moines and was met with happy smiling faces. I had an awesome associate help me. Emma did a great job fitting for me for my suit and working with me to get just the right look. Dawn was also very helpful and I appreciate their attention to detail. For some people a suit is a suit, but for me, I wanted more of an investment and I feel like it was worth every penny. Thank you for all your help.”
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“The West Des Moines Store. They have excellent customer service and are always very helpful. I always look forward to shopping there when I'm in West Des Moines.”