UScellular connects millions with its award-winning network, offering the latest smartphones, high-speed internet, and connected home solutions. The store in West Des Moines is noted for providing exceptional service from real humans. Multiple reviews highlight positive experiences where staff resolved issues efficiently and affordably. Customers report receiving professional, courteous, and quick help, with specific mentions of getting new phones at huge discounts and without new contracts. In one case, a customer was set up with a new internet connection within an hour during an urgent situation. The service is described as awesome, with staff members being genuinely enjoyable, kind, and empathetic. Reviewers strongly recommend visiting this location and specifically asking for the associates who provided their excellent service.
Kenzie was really nice to work with! I was a plumber that came and worked on the building She helped me in return with phone questions
May 2025
I came into this location today after a less than pleasant experience in Ames and I am SO glad I did!!!! Surenity is the best. She answered all of my questions but more than that she was genuinely so enjoyable to be around. Go get a new phone and ask for Surenity!!!
May 2025
All the people that work here are great to work with and know their stuff
