The AT&T Store in West Des Moines provides a welcoming environment for customers seeking phones, tablets, smartwatches, and various connected devices. The store offers a range of wireless data plans, including flexible prepaid options with no annual contract and popular unlimited data plans that include nationwide 5G service at no extra cost. Customers consistently praise the helpful and attentive staff, highlighting their politeness and expertise. One representative is noted for taking the time to explain options clearly, especially for older customers, ensuring they feel comfortable and informed. Reviews mention that staff members like Chad and Stacey go above and beyond, displaying professionalism and dedication to customer needs. Many customers express satisfaction with their new devices and the overall service received, emphasizing the store's commitment to excellent customer support. Overall, the AT&T Store in West Des Moines is recognized for its knowledgeable staff and high-quality service, making it a reliable choice for phone and data needs.
Best customer service store manager was great and very knowledgeable fixed in no time what hours with att over the phone couldnt do I believe his name was Justin great guy
May 2026
She are Amazing help me for all this deals on ATT ( Emely )
April 2026
I have had great service at the AT&T on University in West Des Moines. Most notably last week, Jose was super helpful in fixing my phone - and friendly, too! I will be back to purchase a new phone at this location when it's time.
