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10AM - 7:30PM
3411 N Rock Rd Suite 130, Wichita
Mobile Phones
“Went in today to get my I phone 14 screen replaced bro fixed my iphone in like 15 min for only like 120$ these guys are awesome been coming here since my early teenage days”
“We had Cox internet for years here in East Wichita, and the outages finally became ridiculous. Our internet would go down 3–4 times a month, and it wasn't usually for a few minutes—it could be out for 5–6 hours at a time.
Then AT&T started installing fiber lines in our neighborhood. We eventually decided to give AT&T Fiber a try, and I'm glad we did.
I have to give Cox some credit: their internet was probably the best advertisement for AT&T Fiber that AT&T could have asked for. 😂
The difference has been night and day. AT&T Fiber is extremely fast, reliable, and having fiber directly to the home is a huge improvement over what we had before. Large downloads and uploads that used to take forever are incredibly quick now, and everything in the house can be online without feeling like we're fighting for bandwidth.
I also really like AT&T's outage policy. If you experience a qualifying network outage of 20 minutes or more, AT&T says they'll automatically issue a bill credit for a full day of service. That's how it should be.
If Cox had offered us a free day every time our internet went out, I'm pretty sure they would've gone broke just paying us back. 😂
For anyone in East Wichita who has AT&T Fiber available and is tired of dealing with unreliable cable internet, I absolutely recommend giving it a try. Switching to AT&T Fiber has been one of those decisions where I wish we had done it sooner.”
“my old phone died. Isaac got me set up with a new one. my Disney and Hulu subscription went away and Isaac talked me through getting it set back up. absolute Rockstar stuff and that's why I've been with Verizon for 31 years”
10AM - 7PM
6249 E 21st St N #112, Wichita
Mobile Phones
“Switched from straight talk to mobile boost this morning due to a bad sim card in my old phone! These guys really know there stuff, and made sure I got out of there with my new phone, and same number! Highly recommend this place! Ask questions, they got answers”
“The customer service lady,was very, very helpful. From opening the door,for me being on a walker. She refused, to stop trying to resolve my issue. Great customer service, being she was the only staff working. Went above, and beyond, too help me.”
“Jamel and Lorenzo are the best!! Really know how to make you feel at home and not a burden! Answered all my questions and took their time making sure I was taken care of!! Wish there were more Customer care experiences like this!! This is where you want to go Wichita!!!”
“They will answer any questions that you have! Great customer service and really fast!! I didn’t have to wait too long so that was really nice! And the price is right for the quick service that they provide!”
10AM - 7PM
7922 E Harry St, Wichita
Mobile Phones
“I had the BEST experience here Jordan, the person who helped us was a super funny guy and gave the best experience that i wasn’t even expecting?, THANK YOU!!!”
“Ok let me start this out by saying I previouly hated ATT. I like deep hatred. We will see how this billing works this time around as the price seems to always go up. I came into the store after siging up for the fiber optic internet and wireless service. They were swithching over to fiber and there was no other option. I spent 4 hours on the phone setting this up and my hatred was still strong. I couldn't acess either of my accounts from home and didn't want to call the call center again for obvious reasons. I was told by the internet installer to go in person the store and customer service would be way better. It did not dissapoint. Eric in the man up there. He had me into both my accounts confimed my billing and discounts and out the door in 30 minutes. Highly recommend the Derby store. Avoid calling ATT at all cost to your mental helth unless you have a prepaid smash room ready to go.”
10AM - 8PM
448 S Rock Rd, Wichita
Mobile Phones
“Great customer service! Dameon was great; lost our iPhone and they had the replacement Iphone we wanted in stock and made the iCloud data transfer to the new iPhone without a hiccup. Highly recommend!”
“Kenny is a rock star. He was so much help to me and got me set up with new equipment in a fraction of the time that is typical. What a pleasant AT&T experience!”
“I shattered the back glass of my iPhone 14 pro and I called everywhere in town. Many places said they couldn’t do it. Others said it would be $400-600 because they have to take out everything and do a new housing. This place is amazing, they fixed my shattered phone at a VERY reasonable price. They had my phone fixed in just a few hours. Definitely check this place out!”
“I have been struggling with my new iPhone and many things that I did not know how to do. I came to this Verizon store and Cameron helped me out tremendously within a few minutes. He was very courteous, kind, and his customer service was spot on. Cameron is my new favorite friend and my Verizon guru!!!”
“I really love the team they are amazing and have amazing customer service skills and they make sure that you are very well taken care of and they make sure that their customers are satisfied before they walk out the door”
“Really happy with my experience here! The staff was very friendly, patient, and helpful from start to finish. They made me feel welcome right away and took the time to explain everything without trying to upsell me on anything I didn’t need. My phone was fixed fast and works like new again. Great customer service and fair pricing. I’ll definitely come back if I ever need another repair!”
“Jen helped me today big shout out to her for helping me get setup with internet she was very professional answered all my questions thank you for getting me all setup I appreciate you a lot”
“Mathew helped me so much. I was worried about all my information from my broken phone transferring to the new phone. He knew just what to do. Very knowledgeable, and patient. I received excellent customer service. Thank you Mathew.”
“Just got my pixel pro and broke the screen protector in the first 2 weeks. Nicole was quick to help with a replacement. Excellent service!!
Stopped in again this afternoon to get another protector and this time Obinna helped me. The wait was short and he answered all of my questions about the internet plan I have now. He dutifully told me about the new T-Mobile credit card and all of its benefits!! I politely declined. Once again, awesome service!!!”
“I've had to come in a few times with either a broken phone or something and I've been helped as well as can be and I go to this specific place because of the help that I've received”
“I don’t care where I am in Wichita if I need the metro store for whatever .. catch me at this one ☝️ the employees here are knowledgeable and are always trying to help you get the awesome deals metro offers from 10% off a case or screen protectors or whatever ..”
“I love this t-mobile, iv been coming here for years and the staff that works there now is by far the best I have ever seen , the manager Jay is always so helpful and friendly , and everyone is always in such a good mood. The music is awesome, and they are so knowledgeable. I recommend this store over any other store in town.”
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“Some of the best service I've ever received when I went in to upgrade my phone. Mariah you were the best! Your multi tasking skills were phenomenal and your ability to get things done and in a very timely manner got me in and out quickly. Thank you! Will definitely be keeping my business with you!”