Cox Store in Wichita offers a wide range of services to help customers stay connected with the latest technology. The store features ultra-fast Multi GIG Internet, next-generation 5G mobile plans, and a variety of mobile devices and accessories. Customers appreciate the friendly and professional staff who provide personalized support to upgrade their tech and explore exclusive deals. Many reviews highlight the excellent customer service, especially praising staff members like Jen M and Jennifer Manyseng for their politeness, helpfulness, and going above and beyond to assist with internet and service issues. Customers feel valued and often mention that the staff makes them feel like friends, with some noting that staff members are more helpful than expected and truly dedicated to customer satisfaction. However, some have experienced challenges with customer service, such as issues with equipment delivery and account access, which led to disappointment. Despite these concerns, many customers plan to return because of the attentive and knowledgeable staff. Overall, Cox Store in Wichita is seen as a reliable place to get connected, with a team committed to providing fast, dependable service and making customers feel cared for.
Jen helped me today big shout out to her for helping me get setup with internet she was very professional answered all my questions thank you for getting me all setup I appreciate you a lot
November 2025
Friendly. Answered all my questions. Helped find discounts
November 2025
Taylor was very helpful! He was patient with my questions and very knowledgeable.
