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“just had the most pleasant and amazing visit at my favorite bank with my new favorite employee Alejandero. he was so incredibly helpful and made my experience an 11/10. i’ve never had an experience even close to being bad at this bank, all of the staff are truly amazing. i will forever be a central bank STAN. if central bank and alejandro has no fans, im dead #divasunite”
“The location at College Boulevard always makes me feel like a Rockstar! Thanks to Richard Velardes and all the other people there. Our family has been with this bank for years and are so thrilled they are part of our family!!”
“Had a great experience at the Legends Branch! Jake was very kind and was willing to switch out my big bills to place a joke with my husband. Plus, my daughter couldn’t wait to get into the car to open her little coloring book! Thank you Jake! See you next time!”
“The ladies there are very professional and kind. If I need any questions answered they have given me the correct information to move forward with my business. Way to go ladies keep up the good work ....”
“Ana and Morgan were so helpful with closing an account my fiancé hasn’t used for a very long time. They were affirming and understood the complications that can come with a name change. Thank you for your quick, kind and professional help! Also the location is super cute and the music was fire.”
“We've had accounts with this bank for nearly 40 years. The employees seem to be aware they have competition and have always done a wonderful job at addressing our needs.”
“Always friendly, always remembers me. Sara at the Lackman location always has the best smile and always knows how to help. I have 2 business accounts here and my personal accounts.Next time in and Sky was my teller. She helped me over the phone on a transfer earlier in the day flawlessly and then when I showed up right at 5 she was happy to still help me! Very satisfied.”
“Lloyonda LeDoux was very very nice… She has a great voice and a great personality.. Ty for hiring sweet and kind people.. especially in today’s world❤️?❤️”
“Recently I was helped by the young, beautiful, and talented Piper in starting an account here. I came in clueless with what I needed as far as my financial situation was concerned (I own several small businesses) and she took the time to very carefully explain the pros and cons for me. This was very helpful for a banking dullard such as myself, I’m more of an under the mattress type but my wife says that’s stupid. I would highly recommend this branch and Piper in particular!”
9AM - 5PM
15110 Shawnee Mission Pkwy, Shawnee
Banks
“Nakhon is great to work with. We went in an hour before close on a Saturday and she stayed late to make sure everything made sense and was properly set up for us.”
“Paola was absolutely incredible…so thorough, professional, and genuinely welcoming. From the moment I walked in, the warmth and atmosphere of the bank made me feel at ease. I truly feel confident that my business banking is in the best hands!”
9AM - 5PM
6114 Nieman Rd, Shawnee
Banks
“Metcalf & 103rd location is so helpful because of PJ Sood. He takes the time to explain things and always lets me know if the bank is offering something that I can take advantage of.”
“Outstanding customer service! We decided to leave our old bank which had no customer service. Aaron Clark set up our first account and after he explained I could add other accounts online, I decided to open up a secondary account from home. After running into several snags and not being able to correct them myself, I went back to Aaron and he put everything in order in 5 minutes. Thanks Aaron and CapFed!”
9AM - 5PM
8808 Renner Blvd, Lenexa
Banks
“Thank you so much Jacob and Nikki! You all are awesome! They helped me get my online banking setup and took care of some discrepancies that showed up on my account that I was not aware of. Been with Academy bank for years and will continue you with them for years to come.”
9AM - 5:30PM
8245 State Ave, Kansas City
Banks
“No hesitation to action when there's any form of disposition with the customer's acct. Nor is there any energy of interrogation when asked to verify the acct.”
9AM - 5PM
6301 Pflumm Rd, Shawnee
Banks
“We had to open a business checking for our scout troop. We didn't know all the things we needed and Melanie took the time to call and reach out to the Girl Scout Council as well as higher ups in the bank to make sure we were able to leave with a troop account! Thanks Melanie!”
“I always get phenomenal experiences every time I go, whether it is inside the building or through the drive-thru, but I just can't get this location to answer their phone! I had an employee tell me to call her back at this location's number but I have called 5 times now and not a single answer.”
“Colin Daniels at Capitol Federal on College Blvd in Overland Park was a huge help in helping me understand what I needed to do in regard to being the Personal Representative in handling my wife’s brothers estate. Taking the time to walk me through the process and I was able to get the banking setup. That is why I’ve been a Cap Fed customer for over 30 years.”
“We love the Bank of Blue Valley!! We have been with them for over 20 years and have not had any issues with them! The location at Lackman and 95th is the BEST! They know you by name when you walk in. No matter what you need you are greeted with a smile and positive attitude. Josh and Jodi help us the most we couldn't say enough nice things about them. But no matter who helps you at this branch they are always helpful. If you want a bank that makes you feel taken care of, then this is the one!!”
9AM - 5:30PM
13001 W 95th St, Lenexa
Banks
“It’s as easy as 123. The feel of family when you walk in and how you are greeted plus the friendly customer services. Lisa was amazing and made the experience a great one.”
9AM - 5:30PM
301 Oak St, Bonner Springs
Banks
“My choice of a MCU office to use for banking is the Bonner Springs, Kansas, office. The staff there are so friendly and go out of their way to meet my every request. The office is very convenient and modern also.”
“Your team of people staffing this bank are wonderful! I’ve banked with UMB since 1978 and with this branch since it’s opened years ago.They make me feel welcome. Many call me by my first name when I arrive.I love working with thus team and would recommend anyone looking for a good bank to meet with the management team at this branch. They’ll be extremely impressed.”
9AM - 5PM
13218 W 87th St, Lenexa
Banks
“Good Afternoon.
My name is Melvin Sykes and this call is in regard into the experience that I had at the Academy bank on 87th street and Vanessa with the receptionist Zabi. I hope I'm pronouncing the name right if I'm not. I'm gonna spell it z Eb. I. B this young lady is a great asset to the Academy bank branch because of her empathy compassion and patience she was very successful in helping me with a
Complicated dispute we stood a lot of patience so I am extremely grateful.That I had the experience of meeting this young lady.Thank you and have a blessed day”
“Vianey and Nina always greet me warmly and make my banking experience go smoothly when I visit this branch. I had different questions about opening a new savings account and Nina was very helpful explaining everything to me which was really refreshing since I had come to FFB because my Chase account had a bunch of fraud on it. I had a lot of anxiety about opening a new account since I had my previous bank account for almost 17 years but the people at this branch really made my experience amazing.”
9AM - 5PM
8300 Parallel Pkwy, Kansas City
Banks
“We recently worked with Jessica Williams at the UMB Branch on Parallel. The process was very smooth. She informed us of what we needed to do we did it and everything turned out perfect. She was very informative and accurate as far as expectations from the bank.
Everything went great. It was a pleasure working with you. Good luck in the future.”
9AM - 5PM
11880 College Blvd #320, Overland Park
Banks
“Ok, So I believe in second chances so I went back to these guys. This time, I ended up working with Ryan Pichardo. Great guy, great personality, great communication skills! Ended up getting the mortgage we wanted for the house we will live in and at a better rate we expected. He gave us some tips we didn't even know about to maximize our mortgage savings. I have a few rental properties I want to refinance and will be refinancing with Ryan! Rather then getting it done fast, he recommended I wait a few months to refinance them to get the most bang for my buck!”
10AM - 6PM
16100 W 65th St, Shawnee
Banks
“Ardonyalasha Johnson and Ayesha Jones these, ladies were spectacular. They made my banking experience super easy, I was relaxed and they made my day. GO SEE THEM!”
“I love this branch. I have been banking with them over almost 30 years. They are always kind and thoughtful for all my Bank needs. Thanks so much for your kindness. ?”
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“I moved to this bank a few months ago. Best decision I ever made. Great business banking great employees Jennifer the manager is awesome. Omar, Moon ,Adam and Melinda are amazing. Thank you all”