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“Every time I have needed help this past year basically all of 2023 The girls that work there are bad with names. But they are so amazing at what they do and they have helped me so much. And I appreciate. How kind they are. If it wasn't for them. I would not have a new phone today. If I could I would give them 10 stars.”
“Tomas at the Platte City branch was even keeled, pleasant and took the time to sit down and go down rabbit holes to help answer questions and make sure all things were taken care of.”
“I shattered my phone screen and the visibility was getting worse by the minute. I found Hightech Wireless after a quick Google search, and they were able to get me in the same day. He had my new screen on in literally 30 minutes, and was so kind and friendly to work with. I would recommend this place every time. So amazing!”
“ABSOLUTELY TOP NOTCH. Micheal thank you so much for your expertise and kindness.
I wanted into CPR Cell phone, with a virus.
Non stop advertisements popping up.
Michael knew exactly what to do. Micheal not only stopped the virus, he removed the unwanted apps.
Micheal, thank and I WILL BE BACK ☺️.
Thank you Connie Baker”
“Friendly folks who tried to make a misunderstanding better. Still difficult to walk out knowing exactly what you’ll be paying and when (but happens when multiple folks talk different options). Contacting AT&T direct got me the resolution I had hoped for. Happy customer now.”
“Leona, Mercedes, and Caysi went above and beyond to get my family’s phones set up. We had a crazy experience with phones being stolen, and this team would not give up until my account was set up perfectly!”
“I have been with t-mobile for some number of years. have been to a number of store but the store in leavenworth on Marion has the best employees all very helpful and friendly”
“Cathrine is a great business woman. She’s very kind and thoughtful even understanding for my needs. She makes me feel at home. She helped me get a new phone that’s best fit for my needs. I’m very happy with her service wish I could give her 6 stars!!”
“I would also like to mention that is some of the best service that I have from anyone in a long time this store is the best Jackie the supervisor her manager and and Mike they are fantastic they know what they're doing and kudos to both of them and thank you so much Metro I've been with you a long time thanks for the good service I sure do appreciate it I will pass the word alone thank you all very much and have a great day oh and I almost forgot going in there I walked out with more knowledge about what I was doing with this phone and had to do something and told me anything is it must have been good because it works I've learned something from them to their very helpful so I recommend them to everyone please do got a good store there with the rest of them would follow suit their wonderful thank you bye and one for that”
“Good service, didn't take too long. The receipt for the phones, cases, etc that I got didn't have an itemized list which seems a little shady, but the employees were knowledgeable, efficient, and nice! Plus we're saving $$$ by switching to them!”
“Audra is fabulous! She has been so patient with me,I have no idea what I'm doing and and she has helped me understand better. She made suggestions and explained why she made it. I am so glad I decided take this change.”
“I Ended up here at the end of a horrible day, stressed to the max. Figuring it was only gonna get worse dealing with a phone store but the two girls at the counter, Arianna and Connie, were got everything taken care of super quick and easy...also broke into song singing hakuna matata from lion king which was good for a much needed laugh. I highly recommend this location”
“They were very helpful and well staffed. I would ask for Romandrius "Rom". He helped me transfer a lot of photos that Best Buy messed up. He also took the time to explain helpful features on my phone. He went above and beyond customer service and we even had a conversation. I am very satisfied with the service that I got.”
“GIVE JAMES A RAISE. He's awesome, very sweet, and very helpful. Brought my monthly payment of $60 down to a $20. Him and his beautiful beard have the most aura. very demure, very mindful.”
“Luis is the best. My kids and I went in to upgrade their phones and everything was well explained, all of our questions answered as well as great guidance from him. We will return to upgrade another phone and hopefully he is available again to assist us.”
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“She helped me pick out a phone. She was quite knowledgeable. And I was in and out pretty quick. The only thing is I was hoping to get a discount. The case it's hard to justify $50. When you're on a fixed income. But she was very, very helpful and all other aspects.”