Boost Mobile, located at 1116 W 23rd St in Lawrence, KS, offers the latest 5G devices and prepaid plans powered by the Boost Wireless Network. Customers can shop for new phones from Apple, Samsung, Motorola, and more, with friendly and helpful staff ready to assist. Many reviews highlight the exceptional service provided by the store’s team, especially by employees Andrea and Melanie. Customers appreciate their kindness, patience, and knowledge, which make navigating phone options and plans much easier. One reviewer noted that Andrea went above and beyond to ensure understanding and quickly helped resolve issues, making the experience less frustrating. Melanie is frequently praised for her friendly attitude, expertise, and willingness to help, even with complicated tasks like switching plans or recovering forgotten PINs. Despite the store’s simple appearance, visitors consistently mention receiving quality, fairly-priced service. Several reviews emphasize how the staff’s patience and dedication have saved customers from difficult situations, such as being locked out of their phones or dealing with tech problems. Overall, Boost Mobile in Lawrence is recognized for its caring, attentive staff and reliable service, making it a trusted choice for wireless needs in the community.
The best customer service on the planet. Very helpful and knowledgeable staff ,but wish they had more inventory at this location. has so much potential for growth
April 2024
Melanie was so helpful today. She is so nice and knowledgeable. She is a great asset to Boost Mobile. She deserves a raise!
April 2024
Melanie helped transfer everything to my new phone. Thank you
