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8:30AM - 6PM
11709 Roe Ave D, Leawood
Mailbox Centers
“I RETURNED A PACKAGE AT THE STATE LINE STORE SATURDAY 6/28/25. THERE WAS ONE WOMAN WORKING AND SHE WAS AMAZING! SHE WAS MULTI TASKING UP TO THREE OF US AT A TIME BECAUSE THERE WAS A LINE.SHE WAS PLEASANT, PROFESSIONAL AND AWARE OF EVERYONE THAT WALKED IN. I LOOK FORWARD TO WORKING WITH HER AGAIN.”
“After a long day at work this gentleman was phenomenal great customer service patient and did it with a smile the entire time I appreciated your customer service T’Ziah”
“This UPS location is always friendly, very helpful, and quick. Also thank you to the gentleman that helped me even after the store was closed. A definite 5 star and above location.”
“I’ve used this UPS store for so many years that I’ve lost track. Every time I go in the team is friendly and helpful. Whether it’s mailing a package, or simply doing an Amazon return, I always receive a very nice welcome. Would definitely recommend them for any of your shipping needs.”
“I stopped in tonight to drop off a package and I asked about expected delivery day. Wasn't technically the information I wanted BUT that wasn't UPS or the reps at the location fault. The two gentlemen that were behind the counter were very helpful and educational regarding the delivery. Was very thankful for the information and learned a few new things! I definitely recommend this store”
“I live in mission but if I need any of the vast services offered by the UPS corp I visit this store. Package drop off, returns to big box retails and general stuff, this is the place. The staff is friendly, considerate and focused on making sure the job is done right. I can't say enough good about this location and all they doi. Hats off on a continued job well done!”
“Every One of the ladies ALWAYS GO OVER AND BEYOND TO HELP THE CUSTOMERS. I am disabled and they never fail to help me with the packages. They are a True asset to the UPS Organization”
“Jake is a trooper handling all 28 customers doing solo on opening day all alone awesome with jumbling everyone Thanks for assisting all of us.
Update 7/22/25 again the team working on this location is awesome
Jake Rob & John very helpful & courteous as always.
They rock!!”
“The manager went out of his way to help us notarize some mortgage documents even though the store was slammed from the holiday rush. We are so grateful! Awesome service by the whole team!”
“The sweetest man works here! I ran out of packing tape so I planned on purchasing some when I arrived at the store, but he asked me if I had my return label and when I responded that I did he told me to just leave the package on the counter and that he’d tape it up for me. All the while he was very friendly and funny. I will definitely take all future packages here for shipping!”
“I have shipped fragile, extremely expensive camera equipment many times with Andrew and he always makes sure my items will arrive safe. Honestly the whole team here is friendly, thorough and efficient. I drive 20 miles just to come here. Best UPS store in the metro by far!”
“Was turned away at a competitor but the guys at UPS did a great job cutting up my tour guide and binding it in sections by city. It was exactly what I wanted and it was done overnight. Excellent service!”
“Dilip was so professional, friendly, and compassionate about our family heirlooms that are extremely fragile being shipped internationally.
“Red,” ~ Dilip Is an outstanding asset to your Your customers & UPS store.
Thank you again so much!
P.A. Gnefkow”
“How about this: “I had an exceptional experience at the UPS Store thanks to Eric Corp. He went above and beyond to assist us as a notary, staying late and even guiding us through typing out our handwritten documents on our phones. When our phones were running low on battery, he even recommended we visit the Apple Store and waited for us to return. Eric’s helpfulness and kindness made this visit truly memorable.”
“Yazmin and Nathan provided excellent customer service. They guided me to the locations for recycling phones and laptop batteries, and were very helpful throughout the process. I appreciate their assistance!”
8AM - 6:30PM
1503 Main St, Grandview
Mailbox Centers
“At first I was upset about being charged a dollar and some change to print my labels while shipping a 40 pound and 10 pound package…..but then I remembered these stores are privately owned franchises. Being a business owner for 17 years I understand you must cover expenses as a small business owner. Good service by the staff here and glad to pay for printing the labels.”
8:30AM - 7PM
5400 Johnson Dr, Mission
Mailbox Centers
“I stopped in on 5/18 and was incredibly helped by Alex and Cathy. I was very unorganized in my returns and Alex was very patient, helpful, and kind. Cathy was there working as well and I want to give her a shoutout because she has always been over the top friendly and helpful. PLEASE give both of these two extra kudos from me!! Thanks, Julia Bartak”
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“We had to mail out 8 packages today and they had to arrive by Christmas. Tough ask on 12/20 but the team at The Mail Point made it happen. Great customer service and a wonderful easy experience. Looking forward to using them again in the future!”