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10:30AM - 7:30PM
1022 E Santa Fe St, Olathe
Mobile Phone Accessories
“My iPhone had been having issues charging for quite some time until recently it just stopped wanting to charge all together. I was on the verge of buying a new phone which I didn’t want to do, so instead, in desperation I brought it here to see if they could fix the issue. A nice young lady told me it would probably just need a good cleaning. They quoted me at $25 plus tax for the cleaning and said if she couldn’t get it to charge that they wouldn’t make me pay for the service. I left my phone with her and came back about 20 minutes later and to my surprise she cleaned it up and it was charging like brand new again. I almost couldn’t believe how well it was doing after all the trouble I was having with it. I happily paid the cleaning fee and saved myself the headache of needing to buy a new phone. Thank you so much to that kind employee who assisted me with my issue and corrected it. I would highly recommend using this business! Several days later I’m happy to report it’s still doing great and charging like a dream!”
“Their phones are usable by all service providers. I thought I was going to go in price matching but it was actually $20 cheaper than the other store. Honest sales team and very helpful with activating my service from another company. Thanks for the great deal and I'll be sure to let my friends know ?”
“Very friendly and helpful. They were not a corporate store so we have to go to a different store now. Hopefully all locations will be able to do full service for verizon”
“The store was good . People who worked there really helped even when we don’t speak good English.They explained everything and made it seem easy. Good store , good manager. 5 stars?”
“I stopped by the other day because my phone was having charging issues. Robb had a great attitude and was able to troubleshoot my issue quickly. He was very helpful! I will definitely go to this location the next time my phone is having issues.”
“Fantastic price, customer service and wide selection of cell phones at affordable prices, thank you for existing ? we recommend both locations for best of everything?”
“Khader was friendly and helpful. He helped us resolve our problem logging into our account as well as helping us set up our insurance claim and appointment to get the phone fixed. Highly recommend!”
“I want to shout out to Michael Brown and Luis Reyes on helping me get my new phone. They were very helpful and professional and helped me with any questions I had. Go to this store it has a good atmosphere and awesome help. Thank you guys”
“Valor was extremely helpful and knowledgeable about the issue I was experiencing. He got everything figured out quickly and i got to leave with a brand new phone!”
“Kaitlyn you are an amazing person! You make others around you feel so comfortable. The service you provided me as well as everyone else that walked in the store that day was extremely knowledgeable, courteous, kind, and caring. You are going to have an amazing successful career. Me and my wife Rosa had a great experience. Thank you Kaitlyn!”
“Kay at the Kansas City store was wonderful. She took the time to find (sometimes creative) answers to the problems and kept on going until it was solved. She always had a smile and a kind word. We even walked away with discounts we were not expecting.”
“Customer service was really good at helping us seeing us to our lead of paying my phone bill and assisting us with letting us know what they had available for sale. Overall they had good customer service and I enjoy both.”
“Jazmine helped to unlock my phone in than 1 minute. Very professional and quick service! Her explanation of what happened to my phone was simple and precise! THANK YOU JAZMINE STOCKDALL!!!!”
“Walked in to get my screen replaced and Jordon was great. She even changed my plan and saved me over 80 dollars. Very pleasant and attentive. She is a model employee. Keep it up ATT.”
“Jacob was very knowledgeable and efficient! He explained the process of forwarding our number from another carrier, broke down our bill for us and helped us select phones. Excellent customer service!!!”
“The staff here were helpful
DO NOT GO to the AT&T Store on Quivera Road, I had a guy there completely scam me (told me one thing for a plan, then sold me completely different plans and added phone insurance I didn’t ask for, and didn’t give me any of my account information to be able to get in properly).
These guys however took care of the chaos the other store created and got me sorted out.”
“Need to goHaving serious technical difficulties with hackers and something like a thing that says "radio off" in my phone sometimesTerrifiedYou would be tooBlessedLet's all be kind to each otherThank you”
“Great service! My pixel 6 suddenly was popping out of its case. When I took the case out I could tell I needed a new battery.I were able to go to this location on 3 PM on a Tuesday and get a battery repair for $140 after taxes. Was able to go home and wait, finally received a text on my husband's phone that my phone was ready! Super prompt!”
“This summer I upgraded my iPhone and worked with Alana in store who was very efficient and knowledgeable. Several months later I encountered an issue on my bill that had to do with my trade in not being applied against my new phone. Alana fielded multiple phone calls from me to resolve the issue, and continued to follow up with me to ensure the bill was corrected going forward. I appreciate her patience dedication to customer service!”
“Loved it the service was excellent very quick and they explained everything that was going on during my visit. Gave excellent information about choices of a phone. Definitely recommend this place.”
“Dana was the most helpful and courteous person I've ever met she helped us when she didn't need to her customer services actually she conducted herself in a very professional manner I think this lady should be running her own store and she definitely deserves to be a manager you guys did awesome hiring her”
“These guys told me the only thing wrong with my phone was that the port was clogged with some dust and debris. Gave it a good cleaning for about 10 minutes, worked perfectly, and they didn’t charge me anything? Support them, they are knowledgeable and honest.”
“Micah was extremely helpful. We left with our new phone and felt very informed about iPhone 14 with 5g! New cover, new case, good price and a better faster phone! We were happy campers! Definitely recommend him!”
“Rachael helped me Sunday, 5/12/24 and she was awesome. She had answers for all my questions and was honest and up front about pricing and explained my bill. She helped me pick out a new phone and set me up with a better wireless plan than I originally had”
“Had a great experience here. Ps5 was crashing before I brought it in here. They cleaned it and tested it and ps5 no longer crashes. Guy who checked me out had great rhetoric with me and was funny clowning me for playing a lot of Fortnite lol. 5/5 stars thank you guys!”
“I was dreading getting a required SIM card replacement dealt with and was down to the wire on verge of losing service so stopped by this Boost Mobile location with my son today. To my surprise I had a fantastic outing. The free SIM card replacement was just the start. I asked Kay about adding hot spot service and by the time we wrapped up he gotten our 3 family phones pulled together on a 3/$100 plan, added hot spots to all AND our new plan is less than what I was paying prior. More features, less $ and efficient service with a smile and lots of laughs. Couldn't ask for more. You've earned a loyal customer and I will gladly share my experience with others. WELL DONE, YOU MADE MY DAY! THANK YOU!!!!!”
“Had great experience there Daisy H. she was very helpful to both my husband and myself would definitely go back to her with any questions and for any help. Awesome customer service with an excellent tone and demeanor she deserves a raise”
“One of my favorite places to go for my phone needs! The girls are super friendly and they are miracle workers when it comes to problem solving all of my phone issues and questions.”
“Upgraded my phone yesterday, got the new LG Stylo 5. I wish Cricket would give long-standing customers a little better discount when upgrading to new phones, but I am still very happy. This Cricket authorized dealer has always given me best customer service. She helped me set up my new phone, and I went back today and had my old phone unlocked so that I can give that to my granddaughter and she was very helpful with that as well. Why anyone would go to any other service but Cricket is beyond me.”
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“Diego was amazing. I told him what I wanted to do. He helped me find the exact device and model and size storage. I had both of my boys who are under six in there. They were a little rambunctious, but Diego was so kind and loving to me and my family I'll definitely go back to the store if I ever need in store support, thanks Diego. You're the man.”