New Balance Overland Park provides a specialized focus on the science of fitting with one-on-one attention. Staff measure every aspect of the foot, down to the gait, to determine the needed level of support and motion control. This service is indispensable for everyone from long-distance runners to those with medical conditions. The team is described as patient, kind, professional, and knowledgeable, with a no-pressure approach. They are helpful, personable, and transparent, going out of their way to meet customer needs, even in challenging situations. The store offers a vast selection of products, making it an ideal destination for finding correct sizes tailored to specific shoes. Customers report very positive visits and definitely recommend the store.
Great experience! Knowledgeable and friendly staff. Highly recommend.
August 2026
We came in today looking for shoes for my wife and daughter. Shea, our shoe fit pro, was excellent. Patient, knowledgeable, and offered great advice. We were there for an hour, tried on multiple pairs and inserts, and left extremely happy with our experience....and shoes. Thank you!
August 2026
Nolan gave my mother great service. He was very knowledgeable about their products. He helped her get setup with a pair of shoes that fit and felt comfortable.
