The Verizon store in Wichita offers mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, free 2-day shipping, or same-day delivery. Multiple reviews highlight exceptionally helpful, knowledgeable, and patient staff who provide amazing, spectacular customer service and go above and beyond, making the experience stress-free and a pleasure. Employees are described as easy to work with and deserving of recognition. However, one customer reported an issue where a past due payment could not be accepted at the store because the account had been turned over to a collection company.
The representative was very competent very organized and patient and kind. I would recommend to all my friends and people I don’t know to come and get the same service at this Verizon with this individual.
April 2026
I can not express enough gratitude to all the employees at this store. They were all pleasant and eager to help. I ended up working with Ky to get my issue resolved! Great experience with everyone there. Would highly recommend anyone to go to this store.
March 2026
Very nice and knowledgeable staff at this location.
