The Verizon store in Wichita offers mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, free 2-day shipping, or same-day delivery. Multiple reviews highlight exceptionally helpful, knowledgeable, and patient staff who provide amazing, spectacular customer service and go above and beyond, making the experience stress-free and a pleasure. Employees are described as easy to work with and deserving of recognition. However, one customer reported an issue where a past due payment could not be accepted at the store because the account had been turned over to a collection company.
we opened a new phone plan with Verizon and Christian helped us get all the best pricing, was super informative and knowledgeable, and made the experience very pleasant. he answered all our questions as well. 10/10. go see Christian at Verizon hes awesome.
February 2026
Sales clerk was very helpfulful abd fixed our issue in a timely manor! Clean and nice workers.
September 2025
The staff we worked with was very helpful! Very energetic! Had a great magic trick! Was very willing to answer questions and was very knowledgeable!