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“We purchased a recliner from EJ today and he was fantastic! No pressure, very informative, and made the transaction quick and easy! We will absolutely be going back to see him for any future needs!”
“Christian and Nick were amazing. They were busy when we went in there and a new guy kept asking questions and they were super professional and quick about it all.”
“Been coming here for the past 8 or so years, and I just recently purchased my third phone which was an iPhone 11. Omar was the one that sold it to us, and that process was simple though he was very deadpan with his responses but I didn't mind, I didn't come here to make a friend I came to buy a phone. Anyway, he told us to come back before the end of the next month to switch my phone's plan over to my other family member's so we weren't billed twice, sounds easy, right? Well, we came in yesterday and Omar happened to be there... just for him to tell us that we'd have to call customer service to change the plan. See, when we bought the phone he told us we could just come in, but when we did come in and he happened to be there, he said we'd have to call customer service. What sense does that make? Calling customer service for any company is always a pain, so I'm not looking forward to it.”
“The sales representative was amazed and very helpful and solved my problems that could not be solved by calling Cricket Billing department and customer service not sure if customer service was involved because I was being put on hold and I was talking with different people for just asking 1 questions about why my phone was turn off but was paid 2 days earlier with a text message say thank you for your payment and your next payment will be due on 11/30/23 as normally is and I had text after that saying I had a $20.00 credit due to me after I pay a $10.00 1 time charge made no sense what so ever and also the last person I spoke to on the phone trying to figure out way my phone was turn off and the person sent me a app to use to pay the 10$+ to open the app they sent me but I couldn't open the app because my phone was turn off that when I went to the cricket store in store whitch was taken care in less than 5min whitch I spent over 1 hr on phone with cricket billing and that all I have to say about my last experience calling Cricket to ask and to solved a problem or explain something I thought would be easy but I was wrong ?”
“Always a good experience at this store especially when the dynamic duo is in I'm terrible with names but they will really take care of you! Thank you Kennedy and he whome i feel terrible for forgetting the name of! I really hope you get recognized for your above board customer service!”
“Most highly recommend Per Bokmand and Bang and Olufsen Cincinnati- he has been incredibly helpful with setup and navigating the integration of a beautiful B&O system with other smart home components. He is very knowledgeable and always follows through with any issues - beyond excellent technical support!”
“Excellent customer service; they are service focused to provide just what their customers need and want. We found that the staff was professional and courteous. Thanks go out to both Bruce and Bob. We found their service to be beyond timely, quite amazing how quickly they solved our problem with our projector. Beside fixing our other problem we found out about their bulbs.If anyone needs a bulb they carry their own brand which not only provide convenience but also at competitive pricing. We have found the place we plan to go for all our personal audio and visual needs and for any needs of the community organization we work with and that place is Tri-State Audio and Visual. .”
“Excellent and friendly service. Eric and Josh both helped me out immensely and entertained me the whole time. Couldn’t recommend the store or Eric or Josh enough.”
“I had a great experience returning some items this morning due to the man who was working the counter. I regretfully did not get his name but he was so wonderful and patient and kind! Target is lucky to have him and he is a big part of why I will keep coming back. Thank you!”
“Great service. These folks really know how to fix a phone issue and be genuinely helpful. I have upgraded a few phones at this location over many years and have never been disappointed.”
“The store clerk Adam showed excellent patience and was extremely helpful with the sell and the enquired Intel I needed. If he hasn't had a raise or promo, I hope he receives one soon.”
“The sore looked great and the associates were very helpful, but not pushy. I felt like they truly had my best interest in mind, it wasn't which product they wanted me to buy, about which product was the right thing for me.”
“Motaz at Eastgate is amazing! Very nice, polite and gave us great customer service. Even tho Metro PCS customer service sucks Motaz went above and beyond to help us out with new phone and tried to get us a better deal since we been customers for a long time. If you need new service and or phone go see him. He will be straight up with you. Thankyou Motaz”
“These guys bend over backwards to earn business. Patrick and Gary are down to earth people. They work with small clients (like me) to large clients like the Cincinnati Bengals.Even though I may not be a large client, they always have time to sit and talk at their office, truly great people working at a great company.”
“Lincoln by far is the brand standard when it comes to customer service. He not only patiently waded through miscommunication waters for three hours, he was relentless in getting me resolved before leaving the premisises. This will be my metro store because of his due diligence from here on out!”
“Very friendly staff. They helped me research an item and search other GS. It is a little disappointing that GS doesn't allow you to order all of their items online but it is no fault of these locations. Very clean and organized store too!”
“Eve, provided the absolute best customer service I’ve ever received at a Verizon store period.
Despite Eve’s manager suggesting she move on to new customers that walk in the door, she refused to do such knowing resolution had not yet been reached with our issue at hand.
Eve = 5 Stars
(Very knowledgeable, polite, patient and hardworking. Worked through her lunch break and wouldn’t let me leave store until we both felt we did all we could to resolve issue, ultimately opening an ongoing investigation)
Location = 4 Stars (manager did not resolve issue, insisted staff move on to next customer)
Verizon as a whole = 1 Star
(Verizon corruptly stole $710 in one month; And after 6 months/ 36 hours of time invested on the phone, being passed from store to store, still no resolution!)
Ball is in your court Verizon!”
8AM - 10PM
160 Pavilion Pkwy, Newport
Electronics
“Just wanted to leave a review!I've always enjoyed shopping Target Brands and deals!Never any major issues in store at anytime for the last 10 years!Specifically this Newport location!Staff is always courteous and helpful in solving any issues that I have come across regarding self check out, returns, or using my target circle!Thank you :)A Happy Customer”
10AM - 5PM
482 Ohio Pike, Cincinnati
Electronics
“While at the store the sales assistant Cole was very helpful and patient. I always dread going to change phones but Cole made the trip a lot more pleasant and enjoyable. Shout out to the manger Andy who also took time to come over and help us out and explain some things to us. Thanks guys.”
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“The employee working when I came today Hunter ,was the best representative I’ve ever come in contact with at a GameStop . He worked with me for over 3 hours calling support on my behalf( while still perfectly handling the store) all to make sure I was given the refund I was promised all while GameStop support tried to stop us at every turn, he was transferred multiple times but never gave up. Hunter was absolutely amazing and his dedication to me and getting my issue solved should absolutely not go unnoticed.”