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“I thoroughly enjoyed my experience getting my new phone. I was wary because I was attached to my Iphone7.Randy was patient and kind with me. I absolutely love my iPhone 13!”
“Mike H. Was the most helpful rep I have ever worked with. He didn’t rush me and made sure I understood everything before I signed for my new plan. Highly recommend!!!”
“Donald agreed to stay late to help resolve our issue. He was apologetic & sympathetic regarding a recent death we experienced. 5 stars aren't enough for Donald!!”
“MIRIAM IS THE ABSOLUTE BEST! She’s amazing, beautiful, and great at what she does. I’m never going to any other boost store ever again. I’ll always be coming back thank you very much :)”
“I went in to change phone services and asked the employee to have it done as quickly as possible. Had it not been for the new phone having to update (out of anyone’s hands), I would’ve been in and out in an hour. They did a great job!”
“Heather is very knowledgeable of any devices that are new. Was a smooth transaction to upgrade my phone and transfer all my information from my older device. She is patient and willing to answer any silly questions I had. Thanks again!”
“I’ve been with AT&T for over 27 years and my local store in Anderson Township, Cincinnati. Twice now I have had the help of the same young man, Jay, who’s has been so informative to help me make better decisions. This last time I had to visit it again due to equipment issues WiFi of all things. Heaven forbid we should be without right ?!
Jay, the same representative as my first visit , resolved the issue gracefully caring about my dilemma when the part was not in the store he found a solution. I will be staying with this service for many more years to come and largely due to the great employees that are continually helpful while being polite and pleasant to work with to resolve my requests. Thanks Jay!!”
“Christopher is amazing! We had a wonderful buying experience yesterday. I highly suggest him for all of your tech needs. Christopher is funny, kind, and very knowledgeable about ALL products.”
“Grate store and now that Warsaw store has improved what’s new that so impressive idk but that store has gotten so much better lately what had changed I wonder????? maybe one day I can get a job there one day I hope fingers crossed ???????? nick and the other guy Tony help with everything I have a question about everything down to even explaining why my bill is not what it is or why I pay ex 5 dollars but it’s worth it been with cricket since 1945 oh yaaaaa”
“They allowed me to use a phone charger then showed me the benefits of switching to boost and I waited for a friend there and the staff was so nice to me and everyone who came in.”
“Lorena is awesome!! My wife and I came in to get new phone and she made it a great customer service experience her knowledge is exceptional and customer service skills impeccable it was a pleasure doing business there and will be back and tell friends”
“I bought a phone from the this manager several months ago & again recently, very helpful & friendly. He exemplifies the true meaning of customer service, I highly recommend him to anyone.”
“I recently visited this store twice and Lewis not only met my need with the perfect phone, but provided superb customer service. He insured my family plan was affordable and helped offset the cost of my new device. He was very knowledgeable and influential in setting up my new device. I probably misspelled your name, but thanks Lewis for all you’ve done!”
“Kameron absolutely took amazing care of me. His customer service skills were outstanding. He actively listened to me. It took no time to get me taken care of and he really had a pleasant spirit so I was definitely satisfied with Kameron's assistance with me!”
“Had a great experience upgrading our phones thanks to Stephen C. He was incredibly nice, patient, caring, and took the time to explain everything without making us feel rushed. He made the whole process easy and stress-free — honestly one of the best customer service experiences we’ve had!” He was so good, I was ready to add him to the family plan!”
“Staff completed the work in an appropriate amount of time and for a nominal fee. They strongly encouraged the insurance plans but respected my decision to think about it.”
“I had a good experience wit Pedro today he was amazing great customer service left with no questions or problems I almost didn't come back because of the customer service I got from Carlos few days B4 just seem like he was more interested in selling than what I actually wanted”
“Didn't have what I went looking for, but was able to get a really good deal on a phone, case, and screen protector. Sales guy was pretty chill and got me set up quick and easy.”
“Xavier was one a blessing. His customer service was beyond amazing. He had a great attitude and was so knowledgeable. He went out of his way to help me with my phone and my mother's phone who has dementia.”
“Ok where do I begin? I’ll begin with Jake, a great employee who deserves to get recognition by his managers (Jeff and Dana)…. He helped me for hours through an issue I was having with my new service. Jake didn’t give up until the issue was resolved. The customer service he displayed was above and beyond! If you live in or around Independence go see Jake! A shout out to Roger (whatever you did it worked)! Shoutout to Jeff and Jordan too! Jeff (manager at this location ) displayed a true display of great customer service as well! I had corporate working with me to solve this issue and I can’t stress enough how much I appreciate the effort Jake displayed. A true display of character that is rare to find these days! Any company that has Jake as their employee should be proud of the customer service he displays!”
“I love when Jesica is working she always make my day when coming into boost mobile. Keep up the amazing job Jesica ?? Getting things done and handle right is always good when she’s there.”
“Today’s visit was the absolute best experience I’ve ever had with a phone carrier! My iPhone screen wasn’t working and after going to the Apple store directly (where they told me my phone was totaled and I’d have to buy another for almost 400 dollars) I came into Cricket with the intention of switching my SIM card to another phone. AD took one look at my other phone and completely repaired the broken iPhone within five minutes. The absolute best customer experience I’ve ever had! 10/10”
“Alvaro is a very good and awesome to help me out for my new device with new phone number for 3 lines today.. I really appreciate it from him which I can't hear ?”
“Just purchased a New cellphone &I am excited! Thanks to Dalia? thank you honey for All your help with everything so patient with me & really one of the bed sales woman I've ever met again I recommend boost &ask for her she's the best !”
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“Every time I step in that store, I can expect great, friendly service from any member of the team. If you have questions, they'll answer without being pushy, are knowledgeable about the products, and will make sure you leave satisfied.”