The Verizon store in Cold Spring provides an exceptional in-person wireless experience. Staff are described as awesome, very knowledgeable, and super helpful, going above and beyond to answer questions. They help with bills, explain charges, and find the best deals to meet needs and budget. Consultants assist with upgrading phones and plans, moving providers, and setting up discounts. The store is noted as being clean. Customers report pleasant and easy experiences, with smooth transitions and professional service.
Had a great experience with the associate Tray. He helped me and my parents who are not tech savvy get a new phone. The experience was overall pleasant and I would highly recommend this location. Tray explained everything thoroughly, got us some good deals, and was very helpful.
April 2025
Stopped in to cancel the service for my wife's watch and David was super helpful. Fastest trip into Verizon ever!
April 2025
Awesome experience with Ashley! I went in for help with my bill and she went above and beyond!!!! 10 out of 10 would recommend Verizon Cold Spring location and Ashley specifically :)
