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“Brit is an angel. After several of days without a phone she saved the day and my sanity lol thank you!!! This T-Mobile store had wonderful customer service, so clean, and they were so incredibly helpful.”
“Extremely knowledgeable and a quick turnaround! Awesome customer service. Made sure I was taken care of and happy with my PS5 HDMI repair. Would definitely send anyone here and would recommend this place to anyone! Thank you!”
“I came here because I dropped my phone into a body of water. It’s here and the only took 15 minutes. I really like the service and I’ll definitely come back.”
“i came here because my ex bf stole my phone, long story short Bret helped me come up with a solution and it was taken care of within 10 minutes or less. he is amazing and very good with the customers, 11/10. give bro a raise fr”
“My wife and I had a fantastic experience upgrading our two iPhones. We were fortunate to have Justin as our service representative. He was truly exceptional. His knowledge about all the different models and features was extensive. Justin patiently walked us through our options, clearly explaining the pros and cons of each choice. No question was too trivial, and he answered each one with clarity and enthusiasm, making the process much easier. Justin’s friendly demeanor made the whole experience pleasant. We never felt rushed, and he took the time to ensure that we were comfortable with our choices before finalizing everything. It’s rare to find someone so dedicated to providing exceptional customer service. Thank you, Justin, for your outstanding support.”
“Stafa is a true customer service superstar. He went above and beyond to resolve every issue I had with professionalism, patience, and genuine care. His dedication turned what could have been a frustrating experience into an outstanding one. Thank you, Stafa, for everything you do to make Verizon customers feel valued and appreciated. Verizon is fortunate to have someone like you on its team. Blessings!”
“What a pleasure these guys are to deal with! I try to solve my own problems, but when I fail and have to have help, this is the only store I’ll go to. They never make me feel bad for asking for help, no matter the problem. They’re always upbeat and friendly while they help me out. Michael even stayed late to finish up helping me make the transfer on my new phone. Kudos to the management here for hiring such a great team!”
“Sabrina was really nice and helpful she was patient and kind and was very funny and I look forward to doing business again with her definitely a good asset to the company 😀”
“Stopped in today in capacity of a rideshare driver just trying to help an elderly rider that got a new phone from somewhere but didnt know she needed a new charging block. Got incredible Good Samaritan help from a AT&T member today for this rider. Together we really made a positive impact on her day/week. It was a small simple gesture to most but monumental for her. Thank you for your help today Sir! You know who you are... plus in my excitement to help I didnt catch your name! But thank you for your kindness! Highly recommend this location for your cellular needs! They also have atleast 1 great human! And I'm sure they have others.”
“I love miss Elise , she gets things right , also she is adiment to get things fixed .I have been doing business with this store for about 7 1/2 years .I don't think I will ever leave her store.
Thanks for everything you have done for me and my family.
Ron Coldiron”
10AM - 8PM
8460 US-42 K, Florence
Mobile Phones
“Hey Guys!!
To all concerned if you need a phone.
Need any assistance/ advice go to Boost Mobile.Jock will be there..And absolutely the nicest and knowledgeable Manager you will ever come in contact with.
I had my new phone i bought at a different place. That they could not correct. Jock fixed it and got me back on my pages i thought was lost forever… Get your new phone and any phone service with him.”
“I googled Phone Repair near me, found this store and was there within 15mins of reading a few reviews! I arrived at 10:48am, iPhone screen half black, cracked, couldn’t use a single button! The clerk told me 30mins! In 15/20mins my phone was fixed, working like new and screen protector suggested sale for $5!!! BEST, Prompt, FAST service ever!!!! Keep up the great work! Go here if you need your phone back like I did!!! Thank you @Best Wireless!”
“Paige is absolutely AMAZING at her job and she is very knowledgeable about phones, she’s helped me countless times now, I haven’t dealt with a more pleasant person in technology.”
“Jack was wonderful. He helped me get a replacement phone and even sat on Customer service with me for an hour to fully resolve our issues. I highly recommend Jack for anyone who is looking to get great customer care and great deals on phones.”
“Dallas and Peter were extremely helpful today. We came in after visiting another store unsuccessfully to help us process a warranty claim on our son's wearable and upgrade our phones. They went above and beyond for us today and we gor everything taken care of!”
10AM - 7PM
1531 Linn St, Cincinnati
Mobile Phones
10AM - 6PM
1709 Monmouth Street, Newport
Mobile Phones
“Heather was very helpful with helping me clear out the mess on my Motorola phone.
Greatly appreciate reps that take time to help customers to understand a few things.
Thanks again”
“John did a great job of helping us pick out phones that will meet all of our needs and fits our style. He also made great suggestions on additional products and services without being pushy. He helped me understand the charges and benefits of switching. Two thumbs up for John for making an experience that can be pretty boring fun and enjoyable!”
“Carla was amazing stayed to make sure my son’s phone was fully activated and working properly!! We came in last minute and she was so bubbly and fun!!! She didn’t waste no time and was very professional!!! Will be back to add the other phone and iPad to account thx Carla we need move amazing people like you in the world”
9AM - 9PM
8741 US-42, Florence
Mobile Phones
“I recently received a phone replacement. After activating the new phone, I wasn't able to access two important applications. I visited the Union, KY Verizon store and had the great fortune of asking Ed if he could help. It was complicated, but Ed was persistent and stuck with solving the issues. Ed, you're a genius and I can't thank you enough!”
“When coming into this booth store, all my boost. Customer service needs are always met and met with a wonderful smile from an employee. Mr. David, who always is available to show me all the different things that are available here with Boost Mobile. It's been about 2 years now and each time it's the same service, very happy with boost.”
“Heather is very knowledgeable of any devices that are new. Was a smooth transaction to upgrade my phone and transfer all my information from my older device. She is patient and willing to answer any silly questions I had. Thanks again!”
“The service is more than great! I've been there today and Zak got me together. They help you out with everything u need. I just bought a phone and a watch from them and the prices are more than perfect. Thanks to my boy Zak. I highly recommend you to give it a try!”
“My wife and I were helped by Logan. He was super helpful, knowledgeable and sincere while assisting us with our upgrades. I recommend Logan for your next visit.”
“Went to t mobile to get phone checked out. The worker here was super sweet and great. She informed me of some deals on lowering my bill. If you come on down ask for Juanita”
“We drive out of the way to come to this shop every year we come in to town for the WEBN fireworks and Moh is always helpful and has a great attitude! He always takes care of us and he remembers who we are every time.”
“The Excellent Customer Service from Mrs. Jessica, was OUTSTANDING, to say the LEAST!
Everyone's C/S should be as SUCH!
Thanks so much BOOOOOOOST!”
“Jennifer was absolutely incredible!! Had so much patience with me, I have no clue what I'm doing. She deserves to get some recognition! Amazing customer service!!!”
“It was great working with Stephen! He went above and beyond to make sure all issues were resolved despite store closing hours. That’s truly someone dedicated to customer satisfaction! Highly recommend.”
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“Went in an hr before they closed to get new phones and switch from T-Mobile. Caiden was very helpful and stayed past close because the new phones needed updated. Great guy and would recommend”