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“Brit is an angel. After several of days without a phone she saved the day and my sanity lol thank you!!! This T-Mobile store had wonderful customer service, so clean, and they were so incredibly helpful.”
“Came in to upgrade my daughter's phone and thought it be a hassle. Shawn was very kind and knowledgeable to assist me in the right direction on what to do and expect while I was getting phones. I am very excited and happy with everything.highly recommended.”
“Took broken stressed phone in for repair, gentleman completely fixed with same day service in 20 minutes what I was terrified that happy info I was scared to loose. He made certain of no loss and total transformation resolved. If needed will use again and no other service. A hero for fixing my life line!”
“Brandon is the best. Helped with purchase with a new watch. Showed up in one day. Brought it back to the store to have it set up. No questions asked make sure everything works. He killed it in customer service. Highly recommend.”
“My phone screen decided to break on me, and not turn on. Went to multiple places, hoping to get it repaired or into a state to get software keys (think 2fa), before coming here. Glenn was amazing, and honest about the repair. Would 100% recommend going here if you need your phone repaired.”
“Mike H. Was the most helpful rep I have ever worked with. He didn’t rush me and made sure I understood everything before I signed for my new plan. Highly recommend!!!”
“As soon as I walked into the store I was greeted by Myron. I’ve never had someone greet me like that at this location. First impressions are everything. I’ve had staff not greet me and just let me stand here, with is bad customer service. He tried to help my family get devices, but there were some barriers. Things weren’t going as expected. Myron was not letting us leave the store without a smile on our faces. He went above and beyond for my family and I really appreciate that so much. His excellent customer service was top tier from the moment we walked in til we left. As long as Myron is working here, we will continue to be a customer!!!”
10AM - 8PM
8460 US-42, Florence
Mobile Phones
“Got the deal with IPhone 15 for $250 and $60 month, the guy that helped me was really really nice and sweet. I would recommend coming here. Got a privacy screen protector for $0.99”
“I went in to change phone services and asked the employee to have it done as quickly as possible. Had it not been for the new phone having to update (out of anyone’s hands), I would’ve been in and out in an hour. They did a great job!”
“We went to the Att store on Wilson Road in Highland Heights Ky. We couldn’t have been more pleased with this store. We waited on immediately. The employees were very knowledgeable, very friendly and very helpful. We’re looking forward to working with them in the future. Thank you!!!”
“I love miss Elise , she gets things right , also she is adiment to get things fixed .I have been doing business with this store for about 7 1/2 years .I don't think I will ever leave her store.
Thanks for everything you have done for me and my family.
Ron Coldiron”
“I googled Phone Repair near me, found this store and was there within 15mins of reading a few reviews! I arrived at 10:48am, iPhone screen half black, cracked, couldn’t use a single button! The clerk told me 30mins! In 15/20mins my phone was fixed, working like new and screen protector suggested sale for $5!!! BEST, Prompt, FAST service ever!!!! Keep up the great work! Go here if you need your phone back like I did!!! Thank you @Best Wireless!”
“Vernell was our salesperson and was excellent. From the minute we walked in the store he was helpful and patient. He walked us through the options for a new iPhone and helped us to understand the best plan. I would highly recommend him!”
“Donald agreed to stay late to help resolve our issue. He was apologetic & sympathetic regarding a recent death we experienced. 5 stars aren't enough for Donald!!”
“Heather is very knowledgeable of any devices that are new. Was a smooth transaction to upgrade my phone and transfer all my information from my older device. She is patient and willing to answer any silly questions I had. Thanks again!”
“MIRIAM IS THE ABSOLUTE BEST! She’s amazing, beautiful, and great at what she does. I’m never going to any other boost store ever again. I’ll always be coming back thank you very much :)”
“Every time I step in that store, I can expect great, friendly service from any member of the team. If you have questions, they'll answer without being pushy, are knowledgeable about the products, and will make sure you leave satisfied.”
“I recently visited this store twice and Lewis not only met my need with the perfect phone, but provided superb customer service. He insured my family plan was affordable and helped offset the cost of my new device. He was very knowledgeable and influential in setting up my new device. I probably misspelled your name, but thanks Lewis for all you’ve done!”
“Kameron absolutely took amazing care of me. His customer service skills were outstanding. He actively listened to me. It took no time to get me taken care of and he really had a pleasant spirit so I was definitely satisfied with Kameron's assistance with me!”
10AM - 7PM
5132 Delhi Rd Ste A, Cincinnati
Mobile Phones
“I was in this store looking to maybe trade up my phone and what my options were going to be. Dude in the store was super helpful. Great conversation while he helped me decide. Not sure of his name but it was today 3/20/26”
“Ismail is the guy who runs the store here, I bought 2 phones that he had on a limited time offer(which was SO worth the price!). He wasn't in a hurry to get me out the door, he wasn't trying to pressure me into buying accessories or unnecessary items just to up the price. He explained everything exactly as it should have been and I was able to grasp everything BEFORE I made the purchase due to his patience. I will for a fact be coming back and I think that more people should consider trying him out for your phone needs. I appreciate it a bunch!”
10AM - 7PM
3614 Warsaw Ave Unit A, Cincinnati
Mobile Phones
“Grate store and now that Warsaw store has improved what’s new that so impressive idk but that store has gotten so much better lately what had changed I wonder????? maybe one day I can get a job there one day I hope fingers crossed ???????? nick and the other guy Tony help with everything I have a question about everything down to even explaining why my bill is not what it is or why I pay ex 5 dollars but it’s worth it been with cricket since 1945 oh yaaaaa”
“I have been going around and around for 2 weeks trying to get my phone fixed well my sins card fixed I went to multiple stores called costumer service several times and just got no where but I finally went to hopple and Paige was great she has helped me before and she made It work now today I went and lucky she was there when i knew she was there I knew I would get help and she definitely did she was very helpful and spent severals hours helping me and I will definitely go back on a day she is there if I come across any more issues because I know she will work on the problem til it works for you she was super great she was nice kind and patient with me thanks for all your help Paige”
“I came in with a Boost phone that Boost couldn't/wouldn't put on my account. After at least an hour on the phone with Boost with no results, I brought it here, had it put on my account in ten minutes for $26.”
10AM - 8PM
2045 Centennial Blvd, Independence
Mobile Phones
“Came in to get my phone transfered and the worker that helped me was Juanita. She was really helpful and sweet as well. She informed me on some amazing watch deals they have going on. If you come visit ask for her!”
“They allowed me to use a phone charger then showed me the benefits of switching to boost and I waited for a friend there and the staff was so nice to me and everyone who came in.”
“I want to thank Thomas for his expertise and his willingness to help me. He is extremely knowledgeable and answered all of my questions. He provided outstanding service. Thanks Thomas.”
“I was in this Newport store today switching my WiFi and cell phone service from spectrum to T-Mobile and the customer service was very good. Minimal wait time and Ian was very knowledgeable about products and services. I ended up being able to get a iPad and Apple Watch today without any more money down and a low monthly fee for both! I’m very pleased with my switch!”
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“Ben did an exceptional job upgrading my phone with a broken port. The whole process was quick and easy! He was even able to transfer over all my stuff from my old phone!”