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“Came in to upgrade my daughter's phone and thought it be a hassle. Shawn was very kind and knowledgeable to assist me in the right direction on what to do and expect while I was getting phones. I am very excited and happy with everything.highly recommended.”
“Took broken stressed phone in for repair, gentleman completely fixed with same day service in 20 minutes what I was terrified that happy info I was scared to loose. He made certain of no loss and total transformation resolved. If needed will use again and no other service. A hero for fixing my life line!”
“My phone screen decided to break on me, and not turn on. Went to multiple places, hoping to get it repaired or into a state to get software keys (think 2fa), before coming here. Glenn was amazing, and honest about the repair. Would 100% recommend going here if you need your phone repaired.”
“Mike H. Was the most helpful rep I have ever worked with. He didn’t rush me and made sure I understood everything before I signed for my new plan. Highly recommend!!!”
10AM - 8PM
3065 N Bend Rd, Hebron
Mobile Phones
“Professional, Quick, Friendly. Went in with a phone that was not working at all. Asked for a new phone that would not make my phone bill go up and got exactly what I needed.”
“As soon as I walked into the store I was greeted by Myron. I’ve never had someone greet me like that at this location. First impressions are everything. I’ve had staff not greet me and just let me stand here, with is bad customer service. He tried to help my family get devices, but there were some barriers. Things weren’t going as expected. Myron was not letting us leave the store without a smile on our faces. He went above and beyond for my family and I really appreciate that so much. His excellent customer service was top tier from the moment we walked in til we left. As long as Myron is working here, we will continue to be a customer!!!”
10AM - 8PM
8460 US-42, Florence
Mobile Phones
“Got the deal with IPhone 15 for $250 and $60 month, the guy that helped me was really really nice and sweet. I would recommend coming here. Got a privacy screen protector for $0.99”
“I went in to change phone services and asked the employee to have it done as quickly as possible. Had it not been for the new phone having to update (out of anyone’s hands), I would’ve been in and out in an hour. They did a great job!”
“I googled Phone Repair near me, found this store and was there within 15mins of reading a few reviews! I arrived at 10:48am, iPhone screen half black, cracked, couldn’t use a single button! The clerk told me 30mins! In 15/20mins my phone was fixed, working like new and screen protector suggested sale for $5!!! BEST, Prompt, FAST service ever!!!! Keep up the great work! Go here if you need your phone back like I did!!! Thank you @Best Wireless!”
“Vernell was our salesperson and was excellent. From the minute we walked in the store he was helpful and patient. He walked us through the options for a new iPhone and helped us to understand the best plan. I would highly recommend him!”
“Donald agreed to stay late to help resolve our issue. He was apologetic & sympathetic regarding a recent death we experienced. 5 stars aren't enough for Donald!!”
10AM - 7PM
5132 Delhi Rd Ste A, Cincinnati
Mobile Phones
“Best experience I have ever had at a cell phone store! Ever.My son and I went shopping for new phones and to have our old one repaired do to texting issues.The customer service rep help us pick out a new iphone for my son, my spouse, and repaired mine ??”
“Heather is very knowledgeable of any devices that are new. Was a smooth transaction to upgrade my phone and transfer all my information from my older device. She is patient and willing to answer any silly questions I had. Thanks again!”
“I recently visited this store twice and Lewis not only met my need with the perfect phone, but provided superb customer service. He insured my family plan was affordable and helped offset the cost of my new device. He was very knowledgeable and influential in setting up my new device. I probably misspelled your name, but thanks Lewis for all you’ve done!”
“Ismail is the guy who runs the store here, I bought 2 phones that he had on a limited time offer(which was SO worth the price!). He wasn't in a hurry to get me out the door, he wasn't trying to pressure me into buying accessories or unnecessary items just to up the price. He explained everything exactly as it should have been and I was able to grasp everything BEFORE I made the purchase due to his patience. I will for a fact be coming back and I think that more people should consider trying him out for your phone needs. I appreciate it a bunch!”
10AM - 7PM
3614 Warsaw Ave Unit A, Cincinnati
Mobile Phones
“Grate store and now that Warsaw store has improved what’s new that so impressive idk but that store has gotten so much better lately what had changed I wonder????? maybe one day I can get a job there one day I hope fingers crossed ???????? nick and the other guy Tony help with everything I have a question about everything down to even explaining why my bill is not what it is or why I pay ex 5 dollars but it’s worth it been with cricket since 1945 oh yaaaaa”
“I have been going around and around for 2 weeks trying to get my phone fixed well my sins card fixed I went to multiple stores called costumer service several times and just got no where but I finally went to hopple and Paige was great she has helped me before and she made It work now today I went and lucky she was there when i knew she was there I knew I would get help and she definitely did she was very helpful and spent severals hours helping me and I will definitely go back on a day she is there if I come across any more issues because I know she will work on the problem til it works for you she was super great she was nice kind and patient with me thanks for all your help Paige”
“Shane was an amazing help when switching our phones over to verizon. Boost wouldn't unlock our phones and Shane helped us to get new phones very affordable!”
10AM - 8PM
2045 Centennial Blvd, Independence
Mobile Phones
“Came in to get my phone transfered and the worker that helped me was Juanita. She was really helpful and sweet as well. She informed me on some amazing watch deals they have going on. If you come visit ask for her!”
“They allowed me to use a phone charger then showed me the benefits of switching to boost and I waited for a friend there and the staff was so nice to me and everyone who came in.”
“I was in this Newport store today switching my WiFi and cell phone service from spectrum to T-Mobile and the customer service was very good. Minimal wait time and Ian was very knowledgeable about products and services. I ended up being able to get a iPad and Apple Watch today without any more money down and a low monthly fee for both! I’m very pleased with my switch!”
“I had an amazing experience at Star Wireless and Smoke Shop! The staff were incredibly friendly and took the time to explain everything about my new cell phone in detail. They made sure I felt comfortable with my purchase and were super helpful throughout the whole process. I highly recommend them for their excellent customer service and welcoming atmosphere!”
10AM - 7PM
1531 Linn St, Cincinnati
Mobile Phones
“Emily A. did a GREAT job with my upgrade she recommended all the necessary stuff and provided excellent customer service, I felt very welcomed and she is doing A AMAZING job!!!! Super fast and efficient too :)”
“The girl at the store helped all she could under the circumstances not her fault a manager from att full blown lied and deceived me and now no longer works for att I am going to switch carriers every time I call it's the same no one takes care of anything you screw your customers with lies and bs it's no wonder you have the poorest customer service”
“Lorena is awesome!! My wife and I came in to get new phone and she made it a great customer service experience her knowledge is exceptional and customer service skills impeccable it was a pleasure doing business there and will be back and tell friends”
“I wanted to take time to praise John at this store . I wont go into detail but was having problems with a return and had been getting the run around for 4 months . John was very patient and got everything taken care of. He needs a raise ?”
“Aimen and Muneer are the REAL DEAL! They’ve been supplying and servicing our phones with honesty and efficiency for years. They're great guys, provide great service, and are always dependable.
I had a problem with a phone that I spent over three hours trying to resolve through online chats with no luck. Just a few minutes with these guys, and the issue was sorted. Thank you Yazeed as well!”
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“I came in with a Boost phone that Boost couldn't/wouldn't put on my account. After at least an hour on the phone with Boost with no results, I brought it here, had it put on my account in ten minutes for $26.”