The AT&T Store in Florence offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Staff members are consistently noted for being very nice, super friendly, and exceptionally helpful. They provide insightful guidance, explain every detail, and work to get customers the best deal and best rates. Employees frequently go above and beyond, helping to resolve issues and ensure customers leave the store very pleased. This excellent service leads to strong recommendations and keeps customers returning for new devices and upgrades.
I wanted to take time to praise John at this store . I wont go into detail but was having problems with a return and had been getting the run around for 4 months . John was very patient and got everything taken care of. He needs a raise 😁
March 2026
My customer service advisor was David. Absolutely 1st class, both professional and friendly. Extremely knowledgeable about the product. Thank you.
March 2026
Accidentally selected the wrong response on the survey. Just wanted to attempt to correct that. Jared was fantastic. Had me in and out in about 30 minutes. Found me a trade in deal and saved me a ton of money!
