“Got my phone up graded and Makayla waited on me. She was real nice and very helpful. She transferred all my data to my new phone and was very professional. Thanks Makayla. Also was having a hard time clearing my old phone brought it back up and talked with Matt and he got it all cleared. I couldn’t have done it without both of you thanks again.”
“I bought a new phone. There was an unusual issue . Michael called Spectrum troubleshooter preventing set up of the phone. He went above and beyond to resolve the issue.”
“Knowledgeable and helpful staff but just once I'd like to come here and not have to wait 30 minutes. Always a long wait. I usually go to Best Buy for my phones but their service has gone downhill. This is the best place to get your phones and service around.”
“I was in the Florence Verizon store today and one of the agents, Alex, was very helpful and resolved my problem. He has very good customer service skills. I appreciated his help.”