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“I want to commend them on the top notch service we received from this place today. We ran into a couple of hurdles due to clerical errors and was tied up for more time than any had hoped fore. All I can say is Brandon pulled through and got it done for us. Yall need to give thos man a raise. I also want to thank the lady that broke out the crayons coloring pages for our grandkids to keep them busy. Top-notch service. Highly recommend.”
“Went into the store today to see about purchasing the Galaxy Watch Ultra 2025. I will say it was really busy but that's always expected at the Spectrum store.
The one who ended up helping me... Her name was Nicki and let me tell you she was the nicest person I've ever dealt with. She helped get me squared away with what I wanted. Even though the watch was out of stock in store she had it order for me and it's coming to my house.
I wish all the employees were like Nicki because she was such a joy to talk to. Very upbeat and just over all a happy person which was contagious ??.
BIG THANK YOU to NICKI for making my visit to the spectrum a Great one!!!!!”
“Knowledgeable and helpful staff but just once I'd like to come here and not have to wait 30 minutes. Always a long wait. I usually go to Best Buy for my phones but their service has gone downhill. This is the best place to get your phones and service around.”
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“Me and my Family walked in to switch our services from one carrier to theirs. On my behalf this turned out to be an aggravating and stressful situation between my old carrier and an irritable baby. JP the senior manager and Jason who was a regular sales agent went out of their way to help with both the Carrier and entertaining the Baby which was greatly appreciated. JP and Jason Customer Service was above and beyond their job description. I would like to give their credit where it is due. Thank you guys for a wonderful experience.”