“Quick response from after hours team. Made a house service call. Were able to get the lawn mower running appropriately again in the front yard. Thanks for the knowledge and expertise!”
“Smalls is the epitome of service, knowledge, and top notch products at a great price. Burn your home depot card, Bernie and the guys knock it out of the park every time I visit the store. Thanks again guys for everything. Bill from TKS.”
“Easily the best local hardware store you could want. Might not have everything a big chain does, but I've yet to go in and find out they didn't have what I needed. The workers are extremely helpful as well”
“Joe at the counter is a top notch person who is extremely knowledgeable and helpful, they carry a large selection of high-quality products and pricing that is better than any big box store.they are my go to for all of my plumbing needs.”
“There's always nice and knowledgeable people working here ready to help you out. Ace hardware has never done me wrong, but Florence Hardware has more of everything, higher quality products, and certain things that nobody else has.”
“Was so glad that I drove from Lexington, KY to Florence to work with Jennifer Griggs!! Excellent service, she made time to work with me even though I didn't have an appointment. We remodeled 3 Full Bathrooms and she was wonderful every step of the way! Even had to return a soaker tub I wasn't happy with the size. She quickly helped me find a replacement - Ended up with the Naomi by Barclay! It is FABULOUS!!! Holds heat for over 30 minutes and is wonderful!!!! If you are looking for a soaker tub I would consider looking at this one!! I am very picky about my soaker tub!!!! Will work with Jennifer again on our next project.”
“They were very curious and helpful to me and I have never had a problem there and if they don't have what you need they are not afraid to let you know what place might. Thanks Merrilees Hardware.”
“I love this store, they have everything I need. They are knowledgeable, and quick to fulfill any problem. My go to store for any home DIY from small jobs to large.”
“Took back outdoor solar light, didn't get enough sun. Got one with 15' corded solar panel + tactical flashlight, spent $10 after xchange. No problems, HF is a great place”
“Recently, we ordered a Big Green Egg online for delivery to Ace Hardware in Florence. There were issues with the order/delivery process, so I reached out to the store to let them know about the problems. When Dawn, the GM, learned about the situation she took IMMEDIATE action, resolved the issues BEYOND our satisfaction, and treated us like we were Ace's MOST important customers. Ace just delivered the BGE and set it up for us (the truck left 10 minutes ago). The young man who delivered and assembled the BGE, Mason, was fantastic, like seriously the nicest guy you can imagine. I'm very grateful for everyone's assistance at ACE in Florence. I could not be happier about this whole buying experience.”
“I’ve shopped here for 20+ years. More often than not, I’ve found what I needed. I’m only a little concerned about the freshness of the horsefeed lately. The brand I usually use is frequently out of date. I wish they would put all the older horsefeed on sale, get in fresh feed, and then rotate it better. Other than that, the staff is friendly and helpful, the store is clean and well stocked (considering the supply shortages they’ve had to deal with). I still give the store 5 stars regardless of the horsefeed frustrations I have. And make sure you are in the neighbors club. It’s worth it! I’m always racking up $5 rewards !”
“Only been to the Florence location a handful of times. Sometimes (most) you don’t get acknowledged or asked if you need help. Which is Usually fine. But the last two time I was there I was help by Jack. ( that was the name on his apron). I needed a specific bolt and he researched online to see if the kit I was looking at had that bolt in it. And when it didn’t he made sure I had the right one. Next time multiple people saw me trying to get help with getting keys and kept walking by. Finally the last person I saw I asked if they could get someone to help me. Jack came again. He was friendly, greeted me made sure I had the right keys and and even got a “have a nice day” I’m really appreciate of good customer service.”
“Although McCabe's prices are just a little bit higher then big chains it's a great place to grab what you need close by if you live in Delhi. The people are very friendly there as well.Update: After years of going to McCabe's, I've noticed their prices have come down and their selection has gone up. It is a great place to get most of your needs from lumber to everyday cleaning products at a good price with helpful and friendly staff to guide you along the way. Glad Delhi has you McCabe's!”
“My husband and my brother in law went to buy a piece of glass to fix my sisters window. We are amateurs and measured the window wrong lol. They had to go back three times before we finally got it right haha but the lady who helped was soooo nice and understanding!!! My husband explained to her that the glass was to fix and a window and he has never done it before, and she told him how to do it!! She made sure he got everything he needed, and he fixed it perfect!!! I just want to say thank you Meyer hardware!! And thank you soooo much nice lady!! Please give her a bonus or something because she is amazing and will keep customers coming back ❤You definitely have a new customer for life!!”
“Good knowledgeable staff at this site. They can usually help find most parts for HVAC systems. They are also competitively priced on the parts I've bought from them.”
“Went in to pick up some items for a project, was pleased with my purchase, product was great, and came a good price, compared to other places I looked for similar items, plus I got a free bucket, you can always use a bucket.”
“Don’t know why reviews are so low, called for information man on the phone was very helpful and friendly. Renting process is a bit extra but they just ask for information to make sure they get their stuff back. Absolutely would use again.”
“Call on a Saturday, had the part but could not sell over the counter to non-contractors. Passed on information to a qualified A/C person that would help me out. Very nice folks to talk to. Thank you James!”
“I would like to commend Will, a member of the management team at the Home Depot store #3822 Glenway Avenue Cincinnati 45211. I can't say that the day has gone flawlessly but he and his team have worked really hard on the details to make sure our larger than normal order was filled and delivered expeditiously. I would also like to acknowledge all the hard work and the extra effort put in (over the weekend) by Brittany (IT is her specialty) and over the past week by Fran (Pro-Desk rep). Please know that we noticed and appreciate all of your efforts!”
“I was greeted promptly and friendly. The associate was knowledgeable and lead me straight to the parts I inquired about. The sales price was well below what I was expecting. Great place.”
“My builder used Signature Hardware faucets in my house. I love the quality and looks of the faucets. They also stand behind their warranty. Customer service representative Carol F. deserves a raise! She represents the company in such a professional manner and ensures a terrific customer experience. I will request Signature Hardware faucets in any house that I have built in the future.”
“This is the fifth time Google has suggested I review this same place. I don't know why my phone is doing this. But it was very nice. It's a Lowe's so you get what you get. But service was great. The clerk was very, very patient with me and I'm the most undecisive person on the planet and she helped me buy a good fridge.”
“My friend were looking for wood crates for a crafting project. We ask three different employees if they had them and everyone said no except for Brendan. Brendan not only located the wood crates but also grabbed a ladder and checked in the storage for another one when we asked if they had anymore. And then even after all of that he was extremely friendly. Brendan is the most helpful and exemplary employee at this location.”
“If I can give a 100 ⭐️ I would. I just want to thank you for the wonderful customer service! Todd is very understanding, friendly, and patient! Without Todd’s help i don’t know where we would have been with our dishwasher fiasco! Long story short he saved us the difficulty! 100% recommend getting the warranty and installation! Lowes workers are very professional and helpful! Also thank you to the sweet lady (I forgot her name) in the appliance section! She was so helpful and sweet as we chose our new dishwasher and saved us a headache! Any questions we had we were answered shortly and in a timely manner.”
6AM - 10PM
5000 Apex Ln, Florence
Hardware Stores
“Victor in the paint department was extremely helpful and very knowledgeable. If he didn’t know the answer, he found me the answer right away and helped me with all my painting needs.”
“Joe behind the service desk gets stuff done. He is one of the nicest people I've ever met and when I threw a problem at him he solved it immediately.
I cant praise him enough. His patience and tact is the 5 star review. Home depot is a 3.
If there are multiple joes, this was on Halloween 10/31/24 around 3pm. He helped with with a chainsaw after a hour on the phone with customer care who ultimately told me to call the store.
Joe got shit done in 5 minutes.”
“Stopped in this past weekend after a sump pump failure. I worked with John who helped me immensely and saved me a considerable amount time and money. He really went the extra mile and helped turn an overwhelming project into a piece of cake.
I will definitely recommend and will be stopping in again!!”