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“I came in for help dealing with a stressful situation with my phone. Andrew was extremely helpful and knowledgeable. His customer service was top-notch and he helped make everything hassle-free. If I ever need anything else, this will definitely be the place I go to do it.”
“I thoroughly enjoyed my experience getting my new phone. I was wary because I was attached to my Iphone7.Randy was patient and kind with me. I absolutely love my iPhone 13!”
“Very pleased with the service I had done. I had them install security cameras at my store locations. Josh handled the booking and was quick to respond to us. Alex was the technician who did the work for us and he was outstanding. He answered every question we had and gave us a great tutorial on how to use the app. He was very friendly and a great representative for your company. I highly recommend them for anyone needing a security system. Thank you again Josh and Alex.”
“Lorena is awesome!! My wife and I came in to get new phone and she made it a great customer service experience her knowledge is exceptional and customer service skills impeccable it was a pleasure doing business there and will be back and tell friends”
“Exit 2 Reading Rd. You can park overnight. Park on the right side of the entrance in the driveway. They would like drivers to be there at 07:00.am due to the employee parking lot fills up fast in front of 2 docks. Usually in and out in an hour.”
“The guys that work here are great! Unlike other shops in the area they don’t mind sharing a little bit of knowledge if you’re a self installer like myself. I bought an under seat subwoofer box for my ‘18 Silverado and 2 subwoofers. It ended up being the wrong box and they were more than happy to swap boxes (I had already drilled holes in the original box). I also went out and bought a $500 amp to match the power rating of the speakers and the gentleman helping me said “save your money the amplifier you have is nicer.” If you want guys who know their stuff and aren’t just trying to sell you on everything this is the place to go. I will be back for all of my car integration needs.”
11AM - 6PM
6 W 4th St, Cincinnati
Electronics
“Most highly recommend Per Bokmand and Bang and Olufsen Cincinnati- he has been incredibly helpful with setup and navigating the integration of a beautiful B&O system with other smart home components. He is very knowledgeable and always follows through with any issues - beyond excellent technical support!”
9:30AM - 6PM
4030 Montgomery Rd, Cincinnati
Electronics
“Great service, reasonable pricing. Very skillful and efficient work. Alan takes pride in his business and takes exceptionally good care of his customers. It's becoming difficult to find service like this. You will be happy you went to A-HI!”
“BIG SHOUT OUT TO OMAR
THE STORE MANAGER!! He was so helpful and knowledgeable and gave exceptional customer service to me and my family. YOU ARE A GREAT ASSET TO METRO by T mobile We will definitely come again to your location, we were treated like a true valued customer ?”
Open 24 hours
1912 Madison Ave, Covington
Electronics
“The sales representative was amazed and very helpful and solved my problems that could not be solved by calling Cricket Billing department and customer service not sure if customer service was involved because I was being put on hold and I was talking with different people for just asking 1 questions about why my phone was turn off but was paid 2 days earlier with a text message say thank you for your payment and your next payment will be due on 11/30/23 as normally is and I had text after that saying I had a $20.00 credit due to me after I pay a $10.00 1 time charge made no sense what so ever and also the last person I spoke to on the phone trying to figure out way my phone was turn off and the person sent me a app to use to pay the 10$+ to open the app they sent me but I couldn't open the app because my phone was turn off that when I went to the cricket store in store whitch was taken care in less than 5min whitch I spent over 1 hr on phone with cricket billing and that all I have to say about my last experience calling Cricket to ask and to solved a problem or explain something I thought would be easy but I was wrong ?”
10AM - 8PM
87 Carothers Rd, Newport
Electronics
“Excellent and friendly service. Eric and Josh both helped me out immensely and entertained me the whole time. Couldn’t recommend the store or Eric or Josh enough.”
“If I could give 10 stars I genuinely would. My husband and I were previous customers with AT&T AND LORDY DID WE HAVE ISSUES. We finally had enough with AT&T that we decided to switch. Danny, Alex, and Brad were amazing. They were so patient and kind and let me tell you I wouldn’t have been. We were there two days for over 7 hours combined and not once did they make me or my husband feel like we were a hassle. I will definitely being staying with Tmobile as a customer for the pure factor of how these three young men handled our situation and helped us not deal with anymore stress.”
“I called store for info on current phone bundles. I was assisted by Goose. He was very professional and patient with all the questions I asked. I appreciate receiving such wonderful customer service, as this has seldom been my experience during my 18 years of being a Cricket customer. Sending out a huge Thank You to Goose for excellent customer service!!”
10AM - 7PM
3614 Warsaw Ave Unit A, Cincinnati
Electronics
“My experience at 3614 Warsaw cricket was more than I expected Nickie was the best person I have ever dealt with she treated me with respect and patience and I will always be grateful to her for her service and I always be a cricket customer I would give her A10+++++++”
“We used this shop quite a bit when I used to work at the Cincinnati Zoo. Good inventory and quick repairs. We were always in a hurry and they were a big help. I have not worked in the Zoo maintenance dept. in a long time and was checking to make sure they were still there for a repair job at home.”
“I love this place for a few reasons. Understood what I needed and wanted and very empathetic to my situation and circumstance. I was able to leave my phone's there for a few days knowing all was well and I could trust them. Thank you D, the employee whom I trust. Your service was on time.”
“Been coming here for the past 8 or so years, and I just recently purchased my third phone which was an iPhone 11. Omar was the one that sold it to us, and that process was simple though he was very deadpan with his responses but I didn't mind, I didn't come here to make a friend I came to buy a phone. Anyway, he told us to come back before the end of the next month to switch my phone's plan over to my other family member's so we weren't billed twice, sounds easy, right? Well, we came in yesterday and Omar happened to be there... just for him to tell us that we'd have to call customer service to change the plan. See, when we bought the phone he told us we could just come in, but when we did come in and he happened to be there, he said we'd have to call customer service. What sense does that make? Calling customer service for any company is always a pain, so I'm not looking forward to it.”
“We had an amazing experience with Danny! He was super helpful and informative for adding a new line, getting the optimal deals for 2 new phones, and answered ALL of our questions. Best experience I've had in a phone store and I'd say in general at any store”
“This was the only gamestop in the cincinnati/northern kentucky area that had the item I was looking for, which was a switch game. Very quick and easy in and out. They also had other items I purchased too that I had not seen at the other gamestops!”
“EXCELLENT service here!! Brought in a 1926 radio and the schematic for it. While they were unable to diagnose the set's health problem, they were quite friendly and did not charge the usual diagnosis fee. They are completely honest about what they sell. The late original owner was a hoarder, but in a good way!! MANY treasures. It is worth the trip for older audioitems you won't find anywhere else.”
“The new store looks good, and Ali is very knowledgeable and very good at what he does. I now have the exact phone I want and am happy on a "cellular" level for the first time in years. Our plan costs far less than just about anyone we know, and we really have no network or service issues.”
“Josh was absolutely amazing! He helped me and my family upgrade all of our old devices and made the entire process smooth and stress-free. He was super patient and knowledgeable, especially when it came to setting up kid-friendly devices for our children. We really appreciated his attention to detail and how he made sure everything was set up just right before we left. Thank you, Josh, for going above and beyond — we’ll definitely be coming back for any future needs!”
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“Always a good experience at this store especially when the dynamic duo is in I'm terrible with names but they will really take care of you! Thank you Kennedy and he whome i feel terrible for forgetting the name of! I really hope you get recognized for your above board customer service!”