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10AM - 7PM
9501 Taylorsville Rd, Jeffersontown
Mobile Phones
“Not a bad place if you want to look for retro games. Prices are debatable and in some cases pretty extreme(saw used switch 2 joycons for 49 each) thats the same price as a new pair.. Staff is pretty friendly and helpful, I spotted a fake cards in their expensive card section and they immediately pulled it off the shelf. The prices on old DS games were pretty solid though.”
“Went into the store with a dead phone and they were able to restore everything for me and give a good deal on the latest Samsung.
Would highly recommend this store for the friendliness and professionalism of the staff.
10/10”
“Had a wonderful experience buying a new phone and switching internet services to Verizon. Jacob Lyons was the most patient person with this experience that a person could ask for!! I love my lavender new phone…..”
10AM - 6PM
12625B Shelbyville Rd, Louisville
Mobile Phones
“My battery in my iPhone was dead. I took it to CPS phone repair, and they had it fixed in less than an hour for a reasonable price. The employee was very nice and answered all my questions. I will go back if I need any other phone repairs”
“Cody was great, and was an advocate for my parents and really went the extra mile. I went in with my parents because they had a bunch of issues with their account and fraud; he did all the math by hand and made sure they were credited every cent that they were owed. My parents really appreciated him helping them so much and made sure everything was settled with their account. I've always had good experiences with this location.”
“yes I want to leave a review for this Verizon store. I’m in. I came in with a big problem. It took a few minutes for Jacob to clear the way for me to get into my situation, but he was excellent. He, he spoke to his boss in the process so I feel very reassured. I’m 76 years old and I don’t understand most of this so it’s nice to have somebody take time with me. Thank you.”
“Nick was extremely helpful in working with me on cost savings options, device updates and stream lining my plan. I’ll definitely be back to upgrade devices and specifically ask for him.”
“I had a great experience today at Verizon! I went in to get a new phone because my phone was 8 years old. Very friendly, helpful, he explained everything. Couldn't have asked for better service.”
10:30AM - 5:30PM
10478 Shelbyville Rd, Louisville
Mobile Phones
“⭐️⭐️⭐️⭐️⭐️
Outstanding service and great experience!
My kid broke his phone, and Cell Phone Doctor had it fixed by the very next day — screen replaced, new case, and screen protector all taken care of. What really stood out was the personal attention. They took the time to listen to what we needed, including the type of case, color, and even making sure it had a kickstand on the back. That kind of customer care is rare.
Plus, we got to meet Cooper, the adorable shop puppy — which made the visit even more memorable!
Thank you for the prompt and thoughtful service. Highly recommend Cell Phone Doctor for anyone needing fast and reliable phone repairs.”
9AM - 9PM
5012 Mud Ln, Louisville
Mobile Phones
“I came to the verizon for help with my watch. The girl fixed my watch and looked over account. There were old lines i didnt know i was paying on she kindly removed those for me. She also reset my apple passwors”
10AM - 7PM
3944 Taylorsville Rd, Louisville
Mobile Phones
“My daughter broker her screen. Made an appointment with assurion and arrived 30 min later. Chris was very professional and knowledgeable. Dropped it off came back an hour later and it was all done. Great Job!”
“I want to update my review because, despite my initial frustration, I truly appreciate the effort to make things right. The owner of Tech Restored reached out with genuine concern, acknowledged the miscommunication and mistakes on both sides, and asked for the chance to fix the situation. I gave them that opportunity, and while the experience started off rocky, the professionalism and care improved significantly, making the overall experience much better than before. I am thankful I trusted them enough to address my concerns, and Tech Restored demonstrated that they stand by their work. Customer service genuinely matters, and I value their willingness to make things right. The owner's taking the time to reach out showed me that this company truly cares about its customers and doing the right thing, even when no one was at fault. Knowing they stood by their word during my visit meant a great deal to me. I wish more businesses were as customer-oriented as they are. They are truly committed to serving the community. Thank you, and excellent job.
I aimed to support small businesses within the community by personally delivering my product to them. Initially, the experience was quite positive; the young man I interacted with demonstrated professionalism, collected the payment, and commenced the installation process while they had possession of my product. I regularly checked for updates, but the process was repeatedly postponed. Ultimately, I received an email informing me that the installation could not be completed.
When I visited to retrieve the product, I was informed that the cover was the wrong plate. I was disappointed, as the parts had never been opened. The product provided an upgrade with a kit, so I knew the plate was the correct one. Having installed them myself on two or three occasions, I was able to verify the correct plate which contradicted their claim.
It would have been preferable if they had been transparent and communicated clearly that the issue was outside their scope or expertise. Instead, their lack of honesty about the reason for the failure was disheartening. I wish them continued success, and if I may offer advice, it would be to prioritize transparency with consumers and clients. Notwithstanding, the employees I interacted with were courteous and professional.”
“Dan & Geoffrey was amazing he changed us from spectrum back to tmoble he took time to answer all our questions and did great job setting up our phones and tracker will recommend him every chance I get.”
“By far the best metro location. I've been in there several times with problems and he is extremely helpful finds the best deals for me that nobody else has ever taken the time do . Top notch customer service I highly recommend this location. HIGHLY.”
10AM - 7PM
4936 US-42, Louisville
Mobile Phones
“Zee and the entire staff were incredible and got my partner switched over to my account at AT&T from Verizon in no time flat. Couldn’t recommend them enough!”
“I had a wonderful experience very helpful. Did everything in a timely manner. He was able to help other people as well as myself at the same time. Very good. Very clean. Place even helped me lower my bill.”
“only had the iPad less than a week and it was left on the tailgate and the screen was messed up. They fixed it within 30 minutes and the prices were completely fair compared to a new iPad. Very nice staff!”
“I visited the AT&T Paddock Shop store for assistance with my account and had an excellent experience. Trent and Michael were both extremely helpful, professional, and patient while resolving my issue. They took the time to explain everything clearly and made sure all my questions were answered.
Customer service like this makes a big difference. Trent and Michael went above and beyond to make the process smooth and stress-free. I truly appreciate their help and the positive attitude they brought to the interaction.
If you need help with your AT&T account, I highly recommend visiting the AT&T store at Paddock Shops and asking for Trent or Michael. Great service and a great team.”
“Leah at the AT&T Middletown store is amazing. I highly recommend visiting a corporate location for all transactions with AT&T. Localized retailers that are not corporate stores provide misleading information and tend to lead customers down the wrong path.”
“James was very kind and professional. When I told him what I was looking for in a new phone, he wasn’t pushy and trying to upsell anything. He gave me the other options available, but was understanding of what I needed. He also took the time to help me transfer all of my information to my new device. When we talked about changes to my plan, he was able to show me what my best options would be both from a data and feature standpoint and a financial standpoint. I would definitely visit this location again for any of my cellular needs.”
“Keisha was most professional and very accommodating in helping me with a new phone and switching everything over. I would certainly come back to see her again when needed.”
“The staff here is excellent; particularly Ms. Amy Bentley! Not only is she bilingual, she does a great job creating a personal experience for the customer. "Advocate" is her middle name, and these cell phone plans are not a game...to her ???”
“James went above and beyond! I went in with a new phone still in the box and asked him to help me with transferring it from my old one and to buy accessories and to correct a couple things on my account. He even went further, putting my screen protector and case on and even cleared my old phone and boxed it up for me, putting labels on it, taped it up, now all I have to do is drop it off to UPS!!! He was polite and really did make me at ease with all of it!!! Thanks James!!”
“Maurice and Pierre were excellent. Both of them went above and beyond to get me taken care of. Came in with issues multiple devices, and all were resolved immediately. Would definitely pass up another store just to have these gentlemen take care of any issues in the future. 5 out of 5.”
“Came into ATT store in Fern Creek today to add a line to my account and get a new iphone. Ethan and Kaleb helped us. I have been an ATT customer for 20 years. This has been by far the best experience I have ever had with ATT. Ethan and Kaleb were very personable and very knowledgeable about the products. They helped us choose a phone and accessories and then gave a quick tutorial how to use an IPhone( had an Android before). They were phenominal.!!!”
“Jack from the outer loop store was very helpful. Made the process of switching our daughters account and transition to her husbands account easy. He also saved us money on our account while getting new Iphone & Samsung phones. He took the time to explain everything so that we understood the new phones. Not only was Jack helpful, we noticed that all the employee's went beyond to help the customers they were working with.
GREAT TEAM!!”
“I go to the one on Poplar Level in Louisville. It does not matter what problem I have, or how loud I might get The manager ( Ray) remains calm,(which) calms me down and fixes the problem.”
“Gage was very helpful and patient. I had a lot of questions and he answered them all and was very kind. He even helped me fix the search engine on my phone. 5stars to Gage!”
“I spoke with John T-Mobile and he obliterated my issues with my prepaid service. I love T-Mobile Internet, AT&T and Verizon's internet is not so reliable. Thank you John T-Mobile ?”
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“The guy working tonight was amazing and I wish I could remember his name to put it on here anyways this store was out of phone cases for my device I bought and he knew my concern of dropping this new iPhone I purchased, unfortunately they were out of cases so to make sure I left happy and satisfied he offered me his personal phone case that matched my new phone which was an awesome gesture of authentic and genuine kindness and I appreciate him very much ! Service is great so far!
Update his name is Aquill shoutout to him ! Great customer service!”