Best Buy offers a mixed shopping experience for customers. Many find it easy to purchase items like the Starlink Dishy, appreciating the accessibility of products. However, some reviews highlight issues with employee attentiveness. Customers have reported that staff members can be preoccupied, prioritizing personal conversations over assisting shoppers. While help can be hit or miss, there are instances of excellent service, such as knowledgeable employees who provide helpful recommendations, like during a radio installation. Certain experiences have also raised concerns, like charging for applying screen protectors, which some customers felt should be a complimentary service. Nevertheless, when issues arise, like a faulty product, some employees demonstrate great customer service by resolving problems with a positive attitude. Overall, while Best Buy has commendable moments with certain employees and a good selection of products, consistency in customer service varies, impacting the overall shopping experience.
love this best buy. use to shop here all the time when I lived in the area and it still has outstanding customer service.. they even stayed after hours last night to help me resolve an issue. I'd give them 100 star rating if I could. 🙌🌹🙌
July 2026
Frustrating AI when you call that is less than helpful. Let me speak to a person instead of hanging up on me.
July 2026
I like bestbuy dude named Abdul Salem was an extremely helpful worker and helped me buy a new tv. Also he is pretty adorable I might come back to buy more just see his cute face, fire Yusuf please he attempted to assault me.
