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“We came in yesterday to combine lines and get new phones. We did not realize all the steps involved and were unprepared , but we received excellent customer service from all involved! They were very kind, patient, and helpful and made sure we received all the discounts we qualified for. The service was excellent! Special thank you to Brian K, Chris L, and Bo (spelling?). They made our complicated visit much simpler. Thanks so much!”
10AM - 2PM
12625B Shelbyville Rd, Louisville
Mobile Phones
“My battery in my iPhone was dead. I took it to CPS phone repair, and they had it fixed in less than an hour for a reasonable price. The employee was very nice and answered all my questions. I will go back if I need any other phone repairs”
“Marvin helped me set up some app on my phone I had and exchange and was having a hard time setting things up but I also wanted help with paying the online lge account lge customer service is not good but Marvin was able to get me set up even tho he is Verizon”
“yes I want to leave a review for this Verizon store. I’m in. I came in with a big problem. It took a few minutes for Jacob to clear the way for me to get into my situation, but he was excellent. He, he spoke to his boss in the process so I feel very reassured. I’m 76 years old and I don’t understand most of this so it’s nice to have somebody take time with me. Thank you.”
“I arrived here at the store today to check on deals on a new phone and I am very happy that I was able to purchase a new Galaxy s24 ultra. I was also extremely happy with the service that I experienced with our customer service representative. I would highly recommend this store and the fellow who took care of us today.”
“⭐️⭐️⭐️⭐️⭐️
Outstanding service and great experience!
My kid broke his phone, and Cell Phone Doctor had it fixed by the very next day — screen replaced, new case, and screen protector all taken care of. What really stood out was the personal attention. They took the time to listen to what we needed, including the type of case, color, and even making sure it had a kickstand on the back. That kind of customer care is rare.
Plus, we got to meet Cooper, the adorable shop puppy — which made the visit even more memorable!
Thank you for the prompt and thoughtful service. Highly recommend Cell Phone Doctor for anyone needing fast and reliable phone repairs.”
“Hello how are you doing I had a very wonderful time with Marvin helping me dig it wouldn't be beyond the call of dury and I appreciate it hes a very reliable component of the Verizon family and I appreciate it so you're taking care so you gotta take it”
“Jacob at the Dixie Highway store in Valley Station was very helpful. He had assisted my daughter in upgrading her phone and did everything within his limitations to assist with our needs. If anyone has or needs assistance please ask for Jacob. I Look forward to working with Jacob on future endeavors.”
9AM - 9PM
5012 Mud Ln, Louisville
Mobile Phones
“I was able to get a billing issue resolved quickly and I was happy with the service. I don't live in town and was in a rush but I appreciate the level of service and professionalism at this location.”
10AM - 6PM
3944 Taylorsville Rd, Louisville
Mobile Phones
“My daughter broker her screen. Made an appointment with assurion and arrived 30 min later. Chris was very professional and knowledgeable. Dropped it off came back an hour later and it was all done. Great Job!”
“The team at Tech Restore is the best. I've been taking my Apple products (MacBooks, iPads, Cell Phones, etc.) to them since they opened, and they continue to provide the same quality customer service and technical skills they have from the start. They communicate, they follow up, and they fix things right the first time. Would not go anywhere else.”
“Majdi has been fixing our phones for our family for three years. We are really tough on our phones my daughters love him because of how fast he fix our phones. Laptops and MacBooks and iPads we are Are mainly Apple fans because of him
He showed us the security on and have to keep things safe
His store isn’t in a nice location with the welcoming vibe His store is just not about the money. He really let you know if it’s worth putting the money into the electronics or if it’s cheaper to replace. Taking your money”
“By far the best metro location. I've been in there several times with problems and he is extremely helpful finds the best deals for me that nobody else has ever taken the time do . Top notch customer service I highly recommend this location. HIGHLY.”
“Had been told in the mall my phone wasn't fixable so I went to quick tech and they fixed it in less than an hr and I got to keep all my information they saved all my data!”
“They were so helpful don and herb were really helpful and I recommend everyone that’s wanted to get a new phone and service cuz they are easy to work with and they will get u out in and out fast”
“I had a wonderful experience very helpful. Did everything in a timely manner. He was able to help other people as well as myself at the same time. Very good. Very clean. Place even helped me lower my bill.”
“The staff here is excellent; particularly Ms. Amy Bentley! Not only is she bilingual, she does a great job creating a personal experience for the customer. "Advocate" is her middle name, and these cell phone plans are not a game...to her ???”
“James was very kind and professional. When I told him what I was looking for in a new phone, he wasn’t pushy and trying to upsell anything. He gave me the other options available, but was understanding of what I needed. He also took the time to help me transfer all of my information to my new device. When we talked about changes to my plan, he was able to show me what my best options would be both from a data and feature standpoint and a financial standpoint. I would definitely visit this location again for any of my cellular needs.”
“It seems every time I go into the store there's somebody different this time there's a lady named Stephanie and a lady named faith. They are by far the best and most helpful workers I've ever seen in there and I so appreciate they're patients and teamwork I hope if I should ever have a problem that these two ladies will be the ones to still help me because they went above and beyond more so than I ever have anybody here do. Thank you again ladies the pickle really appreciates it ?”
“I had a really fantastic experience in the store. I came down here specifically for the perfumes. It was amazing to try the different perfumes. This store has a fantastic selection of perfumes that have been viral on TikTok, and perfumes I had never heard of before all of them top quality. I don’t normally go for floral scents, but I found two things that I really like and I had to have them. The gentleman that runs the store was very helpful, and hand selected things for me to try after asking me about different scent profiles that I typically enjoy. 10/10 highly recommend. I have been to so many different Arabic perfume shops in Chicago, Detroit, New York… And I have to say this one has a really good inventory. All authentic.”
“I am not one to write many reviews but had to compliment Levi after such a great experience yesterday! My husband & I have a business account with AT&T and recently got an upgrade including a new tablet. We received our tablet in the mail and after 24 hours it became defective. My husband called and Levi immediately took care of our issue and overnighted us a new one that we will be receiving today! Fantastic customer service!”
“Aaliyah was helpful, kind and we were in and out in under an hour, she gave us our options and was very through and helpful, best att interaction I've ever had and I have been a customer on and off for over 20 years. The management staff was amazing as well, I live 25 mins away but will drive to this store if I ever need anything again!”
“I go to the one on Poplar Level in Louisville. It does not matter what problem I have, or how loud I might get The manager ( Ray) remains calm,(which) calms me down and fixes the problem.”
10AM - 7PM
4936 US-42, Louisville
Mobile Phones
“Mason at ATT was great. He was very honest and helpful. I came in extremely irritated with the insurance program- Asurion- which is apparently not ATT, but he helped make a really bad situation right. I appreciate his patience because I was extremely angry walking into the store. I still hate the insurance- but have a more favorable view of ATT based on my interaction with Mason and did not cancel my services which is what I came into the store to do.”
“Came into ATT store in Fern Creek today to add a line to my account and get a new iphone. Ethan and Kaleb helped us. I have been an ATT customer for 20 years. This has been by far the best experience I have ever had with ATT. Ethan and Kaleb were very personable and very knowledgeable about the products. They helped us choose a phone and accessories and then gave a quick tutorial how to use an IPhone( had an Android before). They were phenominal.!!!”
“We went to metros firework tent.And the employees were AWESOME! DAMON was one that waited on us but the girls helped and was super friendly?? ?? they didnt have a huge selection but they had the ones that matter.Also had little packages if ur looking for that type of fireworks.were happy with our fireworks well continue buying from them as long as they sale fireworks this is our 2nd year.Thanks Damon for showing us the best ones to get.”
“I could not be more satisfied. I learned much more than I had went to the phone store for.
I learned a great deal about deals for veterans I did not no about.
I'm going to make some changes to my service and looking forward to going back.”
“My experience was wonderful, Jay solved every problem that came up with efficiency and a smile. I recommend them for all your phone needs. Thanks Jay I appreciate ya”
“The customer service was amazing and the at&t worker maya p was really nice and helped me out on getting what i needed quick and easy so to not take forever as other places overall it was amazing to me”
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“Went into the store with a dead phone and they were able to restore everything for me and give a good deal on the latest Samsung.
Would highly recommend this store for the friendliness and professionalism of the staff.
10/10”