The UPS Store #0830 in Louisville is a locally owned and operated business that provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the friendly and helpful staff who are dedicated to providing good service, even during busy times when lines can be long or the store is crowded. Despite the high volume of customers, employees work efficiently to move customers through quickly. Many reviewers mention that the staff shows trust, dedication, and a strong commitment to customer satisfaction, making customers feel valued. The store is also praised for its clean environment and great atmosphere. While some note that the store hours listed online can be inaccurate, the staff generally offers quick and helpful assistance once inside. One customer shared a positive experience with an employee named Debbie, who went above and beyond to ensure a fragile package was safely shipped across the country. Overall, the store is viewed as a reliable and friendly place to handle shipping, printing, and mailing needs, with staff committed to helping customers find solutions and providing quality service.
I use the UPS store multiple times a month for my organization’s printing needs. Debbie and the rest of the staff are INCREDIBLY helpful and go above and beyond to make sure we have what we need. I honestly don’t know what I would do without them.
July 2025
Trust, dedication, employee commitment, giving the truest feeling of a valued customer by all employees I come in to contact with, truly. Employees commitment to years of service for UPS. True value in today’s cost of shipping, UPS has committed to helping their customers economically and that matters to us. Thank you
July 2025
Always super quick and helpful service at this location. However the hours are incorrect on Google, as I showed up around 8 AM to find the store locked with the store hours posted on the door stating the store opens at 9 AM. Not a huge deal, just inconvenient to have to come back due to incorrect information.