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“We go here quite often. Our son loves this place, he likes to see the baby chick's. The gasoline i buy is always in stock and the store is always clean. I am always greeted when we walk into the building. Cool store with lots of cool things. Prices are a little high but everything is of good quality. Definitely an awesome store.”
“Builders Surplus is simply a great experience all around. If you're just looking for ideas or want a design consult this is the place. Great prices, great service, install or do it yourself or both. Dewey and his team were great. He helped us design our space to the millimeter with our measurements. No pressure, great additional ideas for our space, on time deliveries and installs. We could not be happier. They will be the only place we go to for any further renovations.”
“The employees were very friendly here and the store was very clean and organized. Staff was very helpful and assisted me in finding a product. It was empty on the shelf and they went to the back to get more. Very positive experience!”
“Somehow this little hardware store always has exactly what I need. From the exact size bolt, to a back door threshold seal in a 60 year old house to a water spigot rebuilt kit for a 40 year old faucet. I'm always amazed that they have what the big box stores don't. It's a shame that they no longer carry propane or I'd never need any other home improvement store. I brought them the old frames from my screen windows and they made them look brand new for a great price too.”
“Tried to order a deer blind online then received notification it was no longer available. I went in store to see if they possibly had it in stock, they did not. I spoke to manager, Nate, asking about the possibility of another store having it. He was able to find several of them at a Louisiana store. He contacted the store and had them transferred. He kept in contact with me and gave me frequent status updates. Very much appreciated. He definitely went above and beyond. We are grateful! Nate saved Christmas ? The customer service from everyone was wonderful. Again, thank you so much….I have two very happy hunters ?”
“My company has been dealing with Jim since 2019 and I can honestly say, he is without question the most reliable sales rep I have ever dealt with. One text or email for blades or cutting fluid and its ALWAYS there. As long as Jim is there, I will be a customer for life. He is truly someone you can rely on.”
“Very helpful with products. One clerk made special accommodations to breakdown a bag of deicer because I couldn't handle a large bag then helped take it to the car.”
“Purchased a stove on 11-22,used the top one time that evening.used the oven the next evening to start preparing for thanksgiving dinner.stove started malfunctioning.took back to Lowe’s and a gentleman named ZACH found us a even better stove in stock.ZACK saved our thanksgiving….big shout out to that man…thank you ZACK !!!!!!!!”
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“I went to get a new sparkplug and air filter for my push mower, but the man who runs that particular department wasn't there. Another employee filled in for him and was extremely helpful, even with little knowledge of that particular area. He apologized, but I saw no need for him to do so. I got what I needed and will definitely be back.”