Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
1311 Monmouth St, Newport KY 41071 Hours
About Spectrum Store
Spectrum Store in Newport, KY offers a range of services including broadband Internet, Mobile, Cable TV, and live TV options. Customers can visit the store at 1311 Monmouth St. to shop for Internet, upgrade services, pick up or return equipment, and pay bills. The staff, especially an employee named Kyle N., is praised for their kindness, patience, and helpfulness. Customers have appreciated their knowledgeable service, especially when resolving complex issues or helping with new equipment and account activation. One staff member also assisted with Wi-Fi setup, although there was a minor issue with mud tracked inside the apartment. Overall, the store is known for excellent customer service and friendly staff who are attentive to customer needs. Spectrum is recognized as a reliable provider for Internet, Mobile, and Cable TV services, with a welcoming environment for those seeking assistance or new services.
Most Recent Reviews
June 2026
Was very satisfied with my transaction, Agent understood my issue, in and out in no time. Great Work
June 2026
I went into the store this morning at like 11:30 to upgrade a phone and the guy working the front counter was super helpful. The whole experience took less than 15 minutes to upgrade, switch the SIM, and pay for the upfront tax. He also looked like the guy that created the White Lotus. 11/10 experience
March 2026
The Customer Service folks at this Simpsonville store are the best. Patient, knowledgeable, personable, and professional at the same time.
More Comments(113)
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