“Donald agreed to stay late to help resolve our issue. He was apologetic & sympathetic regarding a recent death we experienced. 5 stars aren't enough for Donald!!”
“I recently visited this store twice and Lewis not only met my need with the perfect phone, but provided superb customer service. He insured my family plan was affordable and helped offset the cost of my new device. He was very knowledgeable and influential in setting up my new device. I probably misspelled your name, but thanks Lewis for all you’ve done!”
“I was in this Newport store today switching my WiFi and cell phone service from spectrum to T-Mobile and the customer service was very good. Minimal wait time and Ian was very knowledgeable about products and services. I ended up being able to get a iPad and Apple Watch today without any more money down and a low monthly fee for both! I’m very pleased with my switch!”
“I love when Jesica is working she always make my day when coming into boost mobile. Keep up the amazing job Jesica ?? Getting things done and handle right is always good when she’s there.”
“The gentleman running the store now is very helpful and courteous. The last owners or people that ran it would rip you off in a heartbeat. And I've been with Metro for 16 years.”
“Have been dealing with Verizon for a few years now, first on a family plan then an Individual plan (I went from being under my parents to not, this isn’t a divorce story). To say the least, Verizon has made me feel like a rag doll, sliding in fees & charges anywhere they can. This last month they posted a $40 charge for loyalty?? Absolutely fed up I decided to try my luck with spectrum, I already have internet through them, having some PTSD from Verizon I was nervous but Torrie made it quick and painless, thanks girl <3 I now have internet and mobile through spectrum for a fantastic price and lovely service. Thanks!”
“I went in to change phone services and asked the employee to have it done as quickly as possible. Had it not been for the new phone having to update (out of anyone’s hands), I would’ve been in and out in an hour. They did a great job!”