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“I just had a very nice experience with Noah at this location! They were very kind, exceedingly helpful, and endlessly patient whilst I did my fingerprints this morning. If anyone important reads this review-give this person a raise, a feather in their cap, and a free lunch because they were AWESOME. The bar for modern customer service is on the ground these days, but Noah is in the sky, bright as the sun.”
“The person who helped me today was fantastic. He was courteous and extremely helpful, thoughtful and precise. He'd made some copies for me and really went over and above in his demeanor and helpfulness. The job was perfect and his customer service skills are excellent! I really appreciate UPS having such wonderful people onboard.”
“Great customer service. Stephanie is extremely friendly and accommodating. I stopped by today but Stephanie was off. The young man name Jonathan is the MVP of the day. Quick service and excellent at multitasking considered they’re busy and short staffed.”
7:30AM - 6:30PM
Waterfront Plaza, 325 W Main St Ste 150, Louisville
Mailbox Centers
“The entire staff is super consistent!!! From their customer service to their personalities!!! I use this UPS store 2 or 3 times a week & there has never been a moment where I’ve not felt like a priority!!! 10 out of 10!!!”
“I had to deal with a very sensitive matter, and Finn made my experience one that was not only pleasant, but memorable. His professionalism and empathy prove that it is possible achieve the UPS Store mission, while offering amazing customer service, and being real. Thank you, Flinn!!!! ?✨
Blessed Be,
~ Tiv ?”
“Great experience at the UPS Store today! I needed to fax 22 pages & I had the best luck by Joseph greeting me & sending my fax. Super nice! Very positive attitude! Knowledgeable about everything & super nice to converse with while waiting for my fax to go through. Awesome! Awesome! Awesome!”
“This store is awesome! They always take care of all my goofy Amazon returns and never judge how many times I’m in a week (I’m an indecisive and impulsive shopper.) Even when I’ve used all my tape and my printer is out of ink, they’re always there for me and have the printer warm and fresh tape on the roll! Big shout out to Sophie who took care of my returns today, she rocks! The whole store rocks! I’m glad they’re my neighborhood UPS Store because they make shipping easy! Thank you for always being awesome!”
“Super friendly at a convenient location which can be busy at times which is understandable and they are still very quick and efficient. Staff is kind and helpful. Yes there can times when things are unpredictable but let’s all be sensible and patient people.”
“best of the best. printing, shipping, returns, mailboxes, notary services, i have used these guys for everything and they never disappoint. 10/10 highly recommend”
“Friendly, patient team. Manager Ben is was helpful with some last minute printing then took care of it when it didn't go exactly to plan. (bonus points for him also being a dog person!)”
7:30AM - 6:30PM
743 E Broadway, Louisville
Mailbox Centers
“I use the UPS store multiple times a month for my organization’s printing needs. Debbie and the rest of the staff are INCREDIBLY helpful and go above and beyond to make sure we have what we need. I honestly don’t know what I would do without them.”
“UPS store in Holiday Manor is excellent. They always have great people n service. Today I had Jarid helping me with a 1 day early morning delivery shipment. He was excellent n knowledgeable. Thank you”
“I had a conference there at the end of April, what a great experience. I have no idea what these other reviews are talking about. I dealt with two young ladies and one young man at this store and they were great. Made eye contact, were respectful, smiled and took care of me several times while at the conference. I'd come back again. 100%.”
Mailbox Centers
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“Great experience. It was Kelsey’s first time notarizing a document and she called her supervisor just to make sure she did it correctly. It was a very important international document so I was glad she double checked”