Cellular Sales, a local Verizon store located at 1031 Sylvia Drive, offers a friendly and helpful in-person experience for wireless needs. Customers can get assistance with upgrading devices like iPhones, Samsung Galaxies, or Motorola Edge+, as well as changing their Verizon plans. The staff are attentive and professional, often going above and beyond to ensure customer satisfaction. They can help with fixing issues such as slow phones, app problems, or billing concerns, often resolving these quickly and effectively. Customers appreciate the store’s ability to save money by adjusting plans and providing promotions for new phones. The store also offers a variety of wireless accessories and Verizon services. Overall, the team provides excellent customer service, making it a reliable place to handle all Verizon wireless needs with efficiency and courtesy.
I came in this store a few times, Matt helped me out with my situation with ease. I highly recommend this store in Richmond. I left feeling secure, ready and operational for future success.
April 2026
We came into the store today with ads all over our phones. The rep was able to clear it off. We always come here with all of our Verizon needs! Thanks again!
March 2026
Very positive experience. Store rep was patient and kind while explaining new phone and new options. I plan to share this positive experience with all my friends. Thanks again!
