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“Working with Dee in the leasing office has been an absolute pleasure. She’s kind, patient, and truly goes above and beyond to make sure everything is handled smoothly. Her smile and positive attitude are infectious — she made what could have been a stressful process feel easy and even enjoyable. You can tell she genuinely cares about people and takes pride in her work. I’m grateful for her help and highly recommend working with her!”
“Great apartment complex!! The units are updated, the complex has solid amenities, the area is safe & quiet, and the apartments are very reasonably priced. Joy, Robin, and the maintenance staff are so kind and very attentive- would highly recommend Blankenbaker!”
“Took a tour today with Taylor & she was absolutely amazing! Such a great fun personality. Answered all our questions & was super patient with us after showing us multiple units. Such a beautiful property & love all the amenities they offer! Looking forward to possibly making Kendal on Taylorsville home!
Thanks so much Taylor!”
“We have lived in Mayfair for over 10 years.
Maintenance has been professional, friendly. Office staff are wonderful , when we had a medical emergency they jump right in and helped, I see them as caring friends
Our time at Mayfair has been great .”
“I just wanna give a shout out to the maintenance Colton and Juan did a marvelous job, fixing a leak. I had and the doors to the bathroom and the entryway. Thank you.”
“Great costumer service, always on top of everything to make sure we are taken care of. Love thru attitude and how they brighten my day when ever i go to the office 10/10 would recommend.”
“This team is fantastic to work for. They have so much kindness and definitely like to get the job done. I am blessed to work with each of these individuals on so many levels. They communicate well and take their job very seriously, even the floaters who are only there time to time. One of my favorite things about this team is there ability to reach out to make connections with the people around them. The property stays tidy and neat and they even will pick up after the surrounding businesses! WOW talk about going above and beyond. Sometimes the little things are the biggest things. I believe that is why they are so successful.”
10AM - 6PM
4201 Simcoe Ln, Louisville
Apartments
“I have had such a wonderful experience here at the Flats! I can’t say enough great things about the entire staff and how much they’ve done to go above and beyond to help me! Thank you Cortrell for all you’ve done! Thank you Tammy, Carmen, Enmanuel, Tony and Marlena for all you do for the residents. It’s clear you care about us and the property!”
“I will preface by saying the apartments look super cool, they’re very spacious, and the office staff/maintenance is friendly and helpful.
However here is the issue: PLEASE DO NOT MOVE HERE IF TOU VALUE YOUR SLEEP. I have lived in 4 or 5 apartment complex’s in my life and this is by far the loudest. A lot of people complain about the train (which is loud) but you do get used to it. The issue is the people you live around. You will hear every single thing from your neighbors including footsteps, intercourse, and don’t get me started on dogs. The place is full of inconsiderate dog owners that will let their animal sit at home alone and bark for hours straight day and night.
Again, super cool place in a nice area, but be prepared to hear every single thing possible.
EDIT: The staff at Germantown was able to figure out an alternative option for me. I appreciate their attention and care towards the situation!”
“I’ve been so happy living here. Kaitlyn, Robeij, Jay, and Kaysa have all been incredibly kind, thoughtful, and helpful—always quick to answer even the smallest questions and requests, making my stay at Main and Clay truly fabulous. The staff overall is super friendly, and the amenities really make living here a great experience”
“My husband and I want to take the opportunity to thank Catherine for her person touch in helping us find the perfect to Community to call Home.Catherine's pleasant personality and warm smile make us feel very comfortable during our tour. She was quick to answer all of our questions.Thank You So Much Catherine!!Charlene & JohnMotsinger”
10AM - 5PM
604 S 3rd St, Louisville
Apartments
“My group had a great time. We had a meeting space in Henry Clay room for 3 days with a total of approximately 50 people. Everyone from the hotel staff, meeting room staff, and front desk were extremely nice and accommodating.Walkability: Walking distance to the locations that were set up for our dinners in the evening.”
8:30AM - 5:30PM
400 Echelon Way, Louisville
Apartments
“I wasn’t sure what to expect when I moved in but I definitely didn’t expect to be this impressed right off the bat. I ran into a handful of issues. The washer wasn’t working right the kitchen sink was draining slow, and a couple of outlets in the kitchen weren’t working at all.
I figured this would turn into a long drawn out process involving different contractors, a washer guy, a plumber, and maybe even an electrician. But instead, I got Larry. I’ve seen Larry around the grounds on his golf cart, cleaning up, and even messing with the pool, but I didn’t know he was also the maintenance man.
Larry showed up right away and handled everything himself like it was second nature. He even had all the parts and tools with him, like he knew exactly what the issue could be. He diagnosed the washer issue almost immediately and had it running in no time. Then he moved on to the sink, cleared the clog, and even fixed the slope in the pipe underneath. He opened up the electrical panel, found a faulty breaker, and replaced it right there on the spot. Oh, and he even programmed the garage door opener, which was a game changer.
He didn’t just patch it up you can tell Larry takes pride in doing things the right way. He explained what he was fixing, why it happened, and even gave me a few tips on how to prevent issues in the future. Super knowledgeable, very respectful, and skilled.
it gives me a ton of peace of mind knowing someone like Larry is around. He saved what could’ve been a frustrating experience and turned it into a great first impression. Huge thank you to Mr. Larry!”
8:00 AM - 5:00 PM
1900 Bashford Manor Ln, Louisville
Apartments
“I love this place, my husband and I and the girls who run the place are very friendly and attentive to everything. They even have details on each festive date. Everything is kept super clean and the maintenance people are very fast and are always working”
“I am so impressed with how quickly issues if there are any are handled. We have not lived here long but I can say that I am so happy we moved here. Management is so super friendly and cares which is rare. Maintenance is on top of everything which is super awesome because there are so few of them.
Keep up the great work.”
8:30AM - 5:30PM
518 Iroquois Garden Dr, Louisville
Apartments
“Great place to live felt very safe and the park is next door, nobody bothers you except for a smile, have nothing but nice things to say about the office ladies and the maintenance men”
“I already have a review with my other account and this is an update.
The current managers are doing an amazing job here. The responsiveness to issues, requests and timelines in their communication has been great so far. Trifecta is becoming better than it used to be. Keep up the good work!”
“I been with Bronner Realty since 2022, I have no regrets. Love that if anything is not working it gets resolved within 1-2 days. Neighbors are nice and friendly. I stayed at Highgate Springs and breckenridge pointe, very quiet and peaceful. Staff is always professional and helpful. Perfect price and place!”
“Cardinal Towne provides me with a cozy apartment, a great location, and a great living environment for a very reasonable price. I haven't had any issues with the staff, and any maintenance requests are completed within a day or two. I recruit my friends to live here because I enjoy it so much.”
“I'm moving States, so I was nervous that my experience moving would be difficult. I worked with Hailey through this process and she made it absolutely seamless. I couldn't have had a better experience. She always answered all my questions, and really just made this process easy and not stressful at all. 10 out of 10 costumer service, she is AMAZING!!!!!”
“The location. The building is always clean. The rooms are a nice size especially the bathrooms. More space than I expected. The bathtub is nice to soak in. I could go on . But I'm really grateful I was able to get in.”
8:30AM - 5:30PM
1603 Hunnington Pl, Louisville
Apartments
“If you want to live where it's safe, clean and comfortable Eastchase is it. The maintenance is superb, quick and reliable. Our groundskeeper is great too, keeps the grounds beautiful. The management is kind, caring and attentive. Our new landlord has made a huge difference for the better! I'm a 4yr tenant and so happy I was patient in waiting for change. No plans in moving after checking out other apts. in this area. Thank you Eastchase for caring about your tenants!”
9AM - 6PM
6401 Fern Valley Wy, Louisville
Apartments
“I have been living here for 8 years I have no complaints I feel safe at Pebble Creek apartments when there was something wrong maintenance comes and fix it. I have no problems with the wonderful ladies in the office they always treat me well with respectful.”
“I moved into Flats on Fifth in August 2025. I have really enjoyed my time here. I had a few pest control issues however, the maintenance team responded promptly and effectively addressed any issues I had. I get my place routinely treated and haven't had any issues. The management has been great. My main downside is the expensive parking options that you have to pay for on top of rent and utilities. Susan did our tour, and she's been absolutely great. I live alone and have never felt unsafe in or outside the building.”
“This is my 4th year living here and I have to say.... I LOVE this community. Following are some reasons why.
- The location is fantastic! Close to Norton Commons, close to the paddock shops and close to the highway. Yes, I said the highway and my building is next to the highway and I hardly ever hear it.
- The community is not giant and I love that.
- I have a one bedroom unit and it's a really nice size.
- The pool is great. Exceptionally clean and never packed.
- My neighbors are all very nice and I've made friends with others in other buildings.
- The staff is incredible. Tammy, the property Manager is truly top notch. Extremely responsive and extremely kind. I can't imagine what it is like to deal with this many people and their demands/opinions/expectations (this coming from an event planner) but she is always wonderful to interact with.
- This winter was the worst winter I remember since I have lived in Kentucky (almost 14 years now) and they handled the snow/ice storm like a champ. They literally were removing the snow, putting it in a dump truck and removing it from the property.
- I didn't have a shovel to dig my car out, they let me use theirs.
- I emailed that I couldn't get into my mailbox... fixed the same day.
- I emailed that my dishwasher didn't work.... replaced the next day.
All-in-all just a wonderful community and wonderful staff. I have urged many people who are looking for a home to look here first.
Thank you and a special thank you to Tammy.”
“I have lived here for more than a year. No one paid me for this review or even ask for me to leave one. I am leaving only because i feel like its the nice thing to do since there have been so many nice changes. i had actually planned to move out once my lease was up because the maintenance men and the office were horrible. people constantly working on cars in the parking lot loud music out of the cars the hallways were gross and smelly with tons of stuff in them and i didnt even feel safe for my kids to go to the playground. god must have heard us because all the staff was removed that was here and right after christmas a whole new office and maintenance men came. i have now renewned my lease in april for another year. the changes are like night and day its crazy. rules are being made to be followed and the office is always outside making sure peopld follow them or just speaking to us and getting to know us. since ashlee has been here she has got rid of tons of cars that should not be here no one is working on them anymopre or keeping them on car carjacks for months people are not distrubing neighbors and partying at the tables or playing loud music. hallways are checked everyday and there is nothing in them ever and if there is they kindly remove hte bikes and put them at the bike rack for us. i have never had my work orders completed the same time i put them in ever here. i came today to let them know about a issue in my apartment and brittany told me to give her 10 mins and she would have them there. it was not an emergency they came in fixed it and they noticed anoterh small issue theirself and asked me if they could go ahead and fix that for me too. the outside and parking lot have never ever been this clean. the laundry room is nice. all the staff office and maintenance have been here since christmas and they are doing a really good job. they are so nice and understanding and even talk and watch out for our kids when they walk home from school. thank you thank you for bringing them here. now pleas ekeep them we had to many bad ons.”
“The ladies over here at Jamestown at Saint Matthews townhomes and apartments are wonderful!! They went above and beyond and treated me like I was already apart of the community!! Great hospitality will definitely recommend them!! So thanks ladies keep up the good work!! Sending love and blessings yall way!!! Thank you again.”
“I have been in this community for almost 3 years and though it has had some rough times, it has improved so much with the new staff and management! Buildings are cleaner, trash is non existent, maintenance is top notch, and the price is unbeatable. I feel cared for and my wife tells me repeatedly how happy she is here. Vergial is a seriously cool guy and I feel welcome to stop by the office to just say hi which really helps this place feel like a home rather than a renting business. If you’re considering an apartment here, just do it before they run out. Because as far as I can tell, the heart of Covington By The Lake has been restored to its former glory.”
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“Toni has been amazing! She is kind, approachable, and always willing to help. From day one, she made everything easy and was quick to respond whenever I needed assistance. It’s refreshing to have a leasing agent who truly cares about her residents. Thank you, Toni!”