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“They very personal and take their time with you.Rob Fields is great. He took time to explain a loan to my husband and me. We feel very comfortable with Superior.”
“Erica Moore at COPFCU was incredibly kind and patient while assisting me with setting up my account after a website issue. She took the time to explain services, guide me to benefit information, and ensure I felt informed every step of the way. I appreciated her attention to detail, especially when she reconfirmed my consent before running my credit. Her knowledge and professionalism made the process smooth and stress free. A pleasure to work with. Thank you Erica!”
“Tom and his team did a great job for our clients and we are grateful for it. Danielle was always available for our calls and got us answers quickly. Together, we got our young couple into their dream home!”
“This was our second time working with Travis and as always he provided a top class experience. Always super responsive even when we had seemingly trivial questions that we needed to talk through. I would highly recommend Travis and the First Commonwealth team to anyone!”
“There are good people there that will help you out and have good friendliness about them. ANNETTE is another person who works there and she is very kind, generous and down to earth person who will try to help you anyway she can, she is great, she also helped me finance my home for me and always tries to help when she can. This place is better than a regular bank.”
“GE Credit Union has always been there for me when I needed an auto loan and with paying off my loans they are always great to deal with. I would definitely recommend them for your credit needs.”
“I've been with Stock Yards Bank most of my life. First in Louisville and now in Cincinnati. They combine modern techniques with old fashioned customer service. Their branches are small, and their employees take the time to get to know their customers. I don't go in terribly often but the staff always knows who I am and has a welcoming smile on their face. Even better, they waive ATM fees! Whenever I've dealt with loans or other issues, their management has always been top-notch in making sure that every detail is taken care of. They don't try to upsell me on their other products, either. Very customer focused!”
“I've banked with Central Bank for nearly 30 years. Although there are several banks close to my home, I drive 20 minutes to the Central Bank nearest to me. Their genuine concern for their customers is unparalleled and worth every extra mile. I will never bank with anyone else! Marty Ward”
“Leah, thank for your help at my most recent visit!!
Absolutely the most amazing banking experience!! I can’t praise the staff at this bank enough, they are professional, knowledgeable and above that caring!! My husband and I have an account with them and recently my aunt who is a senior moved into the area and opened an account with them as well. My aunt still likes to be independent which is not always easy for her and the team at this bank has gone above and beyond to help her maintain her independence in banking with them. I’m truly grateful that they take the time to make you feel like a person and not just a customer especially with my aunt!! A huge thank you to all of you for all you do and that little extra you give when you don’t have to, your kindness beyond your professionalism does not go unnoticed and it is truly appreciated!!”
Open 24 hours
105 W 4th St, Cincinnati
Banks
9AM - 2PM
822 Delta Ave, Cincinnati
Banks
“Extraordinary staff! Friendly, helpful, and knowledgeable. I've been stretching out my last paycheck (which was in 2022 and it's now the last week in January) since I'm currently a substitute teacher and don't get paid for Christmas break. I earned myself a good ole overdraft fee due to my circumstances but they were very professional in helping me out. Thank you guys!!!”
“Great bank and Joe Fitch is so kind and helpful. He explained everything about my accounts and new cards to me so I 100% understood everything. Very nice and personable. Great experience and highly recommend Joe!”
10AM - 2PM
219 Calhoun St, Cincinnati
Banks
“We have been customers of many banks in the Cincinnati/Northern KY area for the past 35 years. The Fort Thomas branch has the best customer service of all. August Allgood and their team at Heartland will take good care of your banking needs.”
“Phenomenal team. Extremely knowledgeable and easy to do business with. I have business and personal accounts with this location. They're extremely helpful, kind, & always willing to help. I do business here because the team is exceptional. I highly recommend US Bank Mt. Washington.”
“Susan and Erin are fantastic! This is our third time dealing with them. They are very professional and organized. They walked us through each step of the process and were always available when we had a question. Their knowledge of the industry made me feel that I was in good hands.”
“The best team who are understanding! They were able to help me straight out my account even though I came in just before closing.
Thank you, Chase Bank team, at Buttermilk Pk.”
“Best Bank branch in the city! Fantastic employees and service who are very helpful and care about you and your business. Could not be a better experience each time I go in.”
9AM - 12PM
2652 Erie Ave, Cincinnati
Banks
“Amazing service. The manager Justin was great to work with. He helped set up my business account. This branch is one of the only banks in Cincinnati, that offers full service assistance - tellers, consultants, personal bankers - very thorough and informative. This branch offers the personal touch & human element that is missing from many businesses these days.”
“Chey-Anne has helped our family over and over again, as we cared for my elderly parents. Always patient, prompt in responding, outstanding service to our family.”
“Had an issue where my debit card got locked while I was stationed overseas for the military. The typical customer help line was no use at all and said there was no way to get it unlocked. However I called this local branch that I used often in the past and they were able to assist me within 10 minutes and have my card unlocked. 10/10 would do business with again”
“The staff at the Ft Thomas branch is incredible.Jonathan, Krista, and TamikaHave always treated me like I had a million bucks in the bank no matter what my business was.”
“Carly and the whole Staff are very friendly and professional. They have helped my family and I with both personal accounts, as well as, business accounts. If you are looking for a Bank that treats you like family, look no further.”
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“I've been banging with him for 8 years now. They've always been very respectful and very helpful I'm taking the time out to figure what your problem is and they help fix it all the girls and guys at Taylor Mill branch keep doing what you're doing you are magnificent and you know who you are thank you very much for your time”